Feedback In Games

In-Game Polling System and Feedback Analytics platform

Unity Native
Easy to set up, just like analytics.

Co-Founder & CEO

Octappush

One of the top Android playtesting solutions (based on popular reviews)

Saxolist

A review blog for new mobile games and apps

Founder

Flower In The Pocket Band

Jazz/Rock Violinist

e-periptero

A website displaying all the front pages of all the Greek magazines for the purpose of helping the reader easily decide what magazine to physically buy.

Jooblers.gr

Co-founder & Tech Blog Writer

Thessaloniki Choir

Chorister

Youth Symphony Orchestra of Kalamaria

Classical Violinist

If you feel that you don't know your players, then you probably don't! 
External surveys, A/B testing, Discord take too much time and require too many players to find out what they want, and why.
With our in-game survey system, you get micro-insights all the time. You learn your players FAST & build a hit game

Christian Sino

Vetstoria

New SAAS product implementation and onboarding (consolidated data analytics platform)
Handle support queries of multiple B2B SAAS products for companies in Europe, USA, New Zealand, Australia, and other countries
Design and improve knowledge base to simplify user guides and promote self-service
Automate and streamline manual tasks
Implement ITIL version 4 practices at Service Desk
Advanced user of Google suite, JIRA, Confluence, Hubspot, Smart sheets, Fresh Desk, Microsoft office, SharePoint, MS Projects, Big Query
Enforce GDPR and ISO 27001 compliance

Product Implementation and support Engineer

Freelance

Entrepreneur

Dialog Axiata PLC

Product management, digitalization of customer life cycle with UX design principals and innovative solutions
Design customer centric new products with omni channel engagement and integration of services onto Mobile App (5 mil downloads) plus promote app usage
Migrate customer interactions from conventional communication channels to digital self-care
Analyzing, investigating of customer sentiments

Assistant Manager - Product & Customer Experience

Digital transformation through IT project management, change management and system integration
Simplifying system front-ends and automating functions to improve efficiency & productivity
Provide functional assistance and validation of new system POC's
System access governance of over 4000 company staff
SD System support team and provide support to staff in 134 outlets
Maintain ISO 9001 / 27001 ISMS standards

C R M Specialist

In my corporate life, I had the privilege of growing within a customer-centric tech company, where I spent over a decade in multiple roles, gaining diverse experience across various business functions. 

One of my most impactful roles was in digitalization, where I successfully bridged technology and business, driving efficiency through automation, product and process improvements. My initiatives not only enhanced customer experience but also optimized costs. My work covered CRM systems, Mobile apps, Web platforms and end to end customer journey digitalization. 

Following the Covid, I transitioned into a role at a different UK-based SaaS company serving clients across the USA, Europe, Asia, and Australia. 

There, I contributed by implementing ITIL processes for their service desk, overhauling their knowledge base, and championing self-service adoption, which led to improved customer satisfaction.

Adding on to my experience, I'm also certified in ITIL, Lean Six Sigma, Agile & Scrum, Google Sprint, and also Service Design from Haaga-Helia, Finland.

I'm seeking opportunities where I can leverage my expertise in technology-driven transformation to create value, efficiency and drive growth.

taplio

The Battle

Christian Sino

Harshana Abeyrathne

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