Executive coach helping professionals who love gaming achieve their dream careers.

Let me level up your career game! I'm all about helping you turn your career dreams into reality. Let's take a pit stop to refuel and retune your career ambitions. Upon this journey, we'll come across:

- Your personal compass, syncing your career with what truly matters to you
- Our game map, plotting a course from your current position all the way to your dream level
- And the booster - the actions and energy that'll speed your career advancement. 

Let's power up and start levelling!

My own personal experience
* Video Game and Esports Leader - 6 Years
* Digital Advertising Agency Head and Entrepreneur - 10 years
* Senior Consultant - 10 years

Selected  Speaking Engagements, Panels and Interviews
* "Metaverse Opportunities for Esports and Music" - All That Matters
* "Esports - Future in Smart Cities and Blockchain" - SPECTRUM Global 
* "How to build a career in esports" - Singapore Games Association 
* "Beyond Gaming" - Yahoo Finance Singapore 
* "Future of Esports" - The Drum "Can Do" Festival 2020
* "Living the Gamer Dream" - Phillippines Youth Esports Program  
* "Mobile Games Takeover" Asian Pacific Broadcasters Tech Summit 2018 (APOS Tech 2018) 
* "Building an Esports Platform" - All that Matters 2018 

Selected Media Mentions
* "Why Singapore is important to the games industry" - NME.com - 
* "SEA Games features female-division Wild Rift Esports" - Yahoo News Singapore 
* "Marrying Esports and Music" - Marketing Interactive 
* "VALORANT Colleges and Cybercafes in the Phillippines" -SPIN Magazine
* "Riot Games and CTBC Partner Up for the Pacific Championship Series" - TechBeat
* "Esports - A growing digital playing field" - Singapore Sports Hub

Coach

Riot Games

* Launched and managed iconic esports across eight countries to serve 8M esports fans
* Led Esports for League of Legends, VALORANT, and Wild Rift Esports across Southeast Asia, Taiwan, Hong Kong, and Macau
* Created the three largest esports products in SEA, the League of Legends Pacific Championship Series, the VALORANT Championship Tour, and the Wild Rift Icon Series
* Executed global and regional esports events including Hyperplay, Rift Rivals, Mid-Season International 2019, and Wild Rift Horizon Cup 2021
* Sold Riot’s largest IP Licensing and Esports Sponsorship in Southeast Asia
* Managed relationship with Garena to publish League of Legends

Head of SEA Esports

Country Manager SEA

Country Manager Vietnam

Daybreak Digital

* Bootstrapped Daybreak Digital into one of Vietnam’s leading digital advertising agencies
* Build fun-loving, results-oriented and learning oriented work environment
* Recruit and develop talent in business culture, ethics and pro-active, open-communication management
* Manage all business development activities, including RFP responses, business pitches and conferences 
* Develop multi-channel marketing strategies utilizing events, PR, digital and social media for clients to introduce new services, sales promotions and generate deeper brand affinity
* Lead team to develop marketing strategies, design creative collateral, program microsites and Facebook applications and plan, book and manage cross-channel digital media
* Manage and partnered with event and advertising agencies including Grey Group, Saatchi&Saatchi, Hakuhodo, DatViet Media Group, Omnicom Media Group to deliver fully integrated campaigns via TV, print, PR and online channels
* Deliver mobile game installs on a CPI basis for VNG games via DSP partners
* Introduce new technologies, media products and platforms from region to Vietnam market

Managing Director

Edge Marketing Vietnam Ltd

Director of CRM and Digital

Admax Network

At Admax Network, we have built Vietnam's premier advertising network.  We partner up with the best websites in Vietnam and provide adserving to ensure great ROI, reaching your target market with the efficiency required to survive this economic downturn.

MD Vietnam

EXO Travel

*      Manage Marketing department for Exotissimo across Vietnam, Cambodia, Laos, Myanmar and Thailand consisting of expatriates, locals and freelance writers to produce marketing and advertising materials
    *      Create, write and edit all B2B marketing materials, including Professional’s Guide, Tariff, Responsible Travel Guide, Destinations Newsletter, eBlog and monthly electronic newsletters
    *      Develop, manage and implement strategies for Internet and other emerging markets
    *      Coordinate and oversee development of Exotissimo print and on-line advertising across all five countries
    *      Issue press releases and liaise with journalists to establish Exotissimo’s leadership across the industry
    *      Develop and maintain strong relations with partners, including foreign tour operators, corporate clientele and local hoteliers
    *      Provide website content regarding industry news, hotel information, product updates and promotions

Marketing Manager

Lockheed Martin

*      Led and trained team of four engineers for the United States Air Force Global Combat Support System website, supporting over 1 million users using BroadVision and IBM WebSphere
    *      Implemented and wrote training materials for all Air Force content managers and staff
    *      Designed content management system between Air Force divisions and centralized portal operations

Framework Operations Manager

Deloitte Consulting

Clients – UBS, London, UK, Basel, Switzerland; Bayer AG, New York City, NY; Holcim Ltd, Toronto, Canada, Sprint Communications, Kansas City, Kansas
•	Coordinated and managed team of systems administrators, focused on change and project management to develop e-hosting platform for Sprint Telecommunications
•	Implemented and maintained configuration management and testing tools including ClearCase, ClearQuest, CVS and Microsoft Visual SourceSafe		
•	Designed and implemented web production environments for Sprint Telecommunications and Holcim Ltd at Genuity Webhosting 
•	Led systems management team performing builds, tracking changes and managing various environments 
•	Trained developers and testers in using automated testing tools from Mercury Interactive
•	Implemented and designed picking, packing and shipping processes using SAP R/3 Warehouse Management and Sales and Distribution

Consultant

SEA Esports and Gaming Expert | Launched League of Legends and VALORANT Esports | I help gaming professionals get career fulfillment with coaching

I help Gaming Professionals level up their careers and secure higher-paying roles.

Most of my clients are struggling with:

- Not getting recognized for their achievements
- Getting underpaid compared to their skills and market value
- Not knowing how to get a raise (but want one)
- Being unable to progress their career forward

And so, I take them through a process to land them at a higher salary role:

1. Understand your personal impact on the business
2. Define what you want in a new role
4. Create your own growth plan
5. Design a business case for your own growth/promotion
6. Build strategic alliances with stakeholders and decision makers
7. Execute and iterate

Using this process, I've helped 30+ gaming professionals level up:

- Helped David secure a 20% salary increase with 3 job offers in 2 months
- Guided Jeff to a senior producer role with a 15% raise in 4 months
- Assisted Zach in landing a director position at a studio 2 months post-layoff

If you’re a professional in the Gaming Industry who wants to land a higher-salary role,

Click “Book a Discovery Call” at the top of my profile to see how I can help you.

Chris T.

Michael Dowell

BlueVolt

• Develop long-term vision and product strategy for key consumer products - Sharing Center and Global Incentives - resulting in successful execution from concept to tactical planning and launch with 100% buy-in from executive leadership.
• Lead 20-member UI/UX and Engineering team using Agile to develop Global Incentives (web app), aligning product and business stakeholder goals to drive sales expansion in European markets, resulting in a 40% user engagement increase and $1mm increase in ARR.
• Develop product workbook, OKRs, roadmap, and feature briefs, including discovery interviews, research, financial modeling, build/buy analysis, ROI identification, and solution design.
• Collaborate with sales and marketing teams to develop go-to-market launch strategy.
• Establish and maintain strong relationships with key stakeholders, including customers, marketing, sales, engineering, and quality assurance teams.
• Lead cross-functional product management teams and external partners using Agile and Waterfall methodologies, Scrum, design thinking, Jira, and other robust processes and tools, resulting in successful software delivery of Global Incentives and a 10% increase in engineering velocity.
• Accountable for financial metrics related to product (increase ARR by $1mm YoY, increase enrollments by 25% YoY, reduce churn to 0).

Product Manager - Platform & Growth

The Learning Academy

• Manage end-to-end technical implementation of new LMS software platform built on AWS from concept to launch, aligning business stakeholders and product goals to onboard 5,000 dealers and 50,000 learners three months ahead of schedule.
• Implement Agile Methodologies to drive engineering efforts and successfully deliver software platform 10% under budget by effectively managing project timelines, budgets, and resources.
• Led cross-functional Engineering and UI/UX teams to implement complex technical API integrations with partners such as BlueVolt, using Agile methodologies and Product Management tools like Jira and Azure DevOps, resulting in successful software delivery and a 30% increase in engineering velocity. 
• Conducted continuous discovery partnerships with customers to identify new opportunities and build high-fidelity prototypes using Figma, resulting in 2.0 software version with robust enhancements to reporting and User Persona-driven analytics.
• Partner with Kelley Blue Book to win two Brandon Hall Group Awards in 2020 and secure a two-year contract renewal with Fortune 500 client.

Technical Project Manager - Platform

Upper Diamond - Learning | Marketing | Content

• Led end-to-end development of cloud-based learning software in AWS for Fortune 500 clients from concept to launch, using Agile methodologies, Jira and Confluence.
• Built and executed product roadmap and vision, designed wireframes in Figma for admin and learner end users, and managed cross-functional teams to design and code the cloud-based LMS product with content management support for streaming video and SCORM-compliant interactive modules.
• Communicate written initiatives to stakeholders, build Gantt charts, manage vendors to ensure deliverables are on time and 100% on brand.
• Optimize daily standups, bi-weekly Sprint planning, grooming/refinement, Sprint reviews, and retros using Microsoft Teams to improve sprint velocity by 15%.
• Software: MS Office, G Suite, Sketch, Smartsheet, Adobe Suite, Articulate, Basecamp, Asana, Jira

Technical Project Manager - Custom Digital Products

Ten One Math

• Develop the vision of TenOneMath.com, an Enterprise software for U.S. schools that leverages patent-pending software methodology to revolutionize math skills instruction and testing. 
• Manage cross-functional teams to execute product roadmap from wireframe and working prototype to beta testing and consumer implementation.
• Implement Agile and Lean Startup methodologies on design sprints for problem scenarios, motivation, usability and architecture. Manage team to develop over 100 games in Unity 3D, delivered online via custom PHP / PDO stack.
• Plan, schedule and communicate written initiatives to key stakeholders. Develop KPIs to measure performance and ensure technical requirements are met while fulfilling product vision.
https://www.tenonemath.com • https://www.tenone.us

App Indulge LLC

• Led cross-functional engineering and UI/UX teams through software development cycle to launch 300+ iOS and Android mobile apps which generated over 2.5 million downloads.
• Communicate product roadmap to programmers and designers across a range of categories such as Photography, Casino, Racing and Word Games on iOS and Android.
• Business strategy and monetization efforts via technical and business partnerships with 3rd party ad networks, ad tech vendors, and direct ad sales, including direct deals with advertisers such as Big Fish Games.
https://www.appindulge.com • https://itunes.apple.com/us/developer/id689682098
https://michaeldowell.carbonmade.com • https://michaeldo.carbonmade.com

Product Manager - Mobile Apps

Moodoo Productions, Inc.

• Led teams to develop custom web apps and grew e-commerce revenue by 25% YoY.

Product Manager / UX Designer

LovBun & Friends

• Manage team to create unique toy and clothing lines from concept to completion, including prototype, overseas manufacturing (China), SEC 108 testing of phthalates to comply with CPSIA legislation, and shipping.
• Develop embedded hardware for users to record custom messages which remain saved even when batteries depleted.

Product Manager

Barnhart School

• Instructed drawing classes, and evaluated 200 students’ progress through ongoing assessment and parent conferences. Managed annual budget and negotiated 20% discount on new equipment.

Art Teacher and Department Head

Chiodo Brothers Productions

• Worked with Production Designer Charlie Chiodo to develop and execute storyboard and character designs for "Face", a Disney TV project featured on Nickelodeon.

Storyboard Artist / Character Designer

BBC Television

• Storyboard artist and Lead Storyboard Stylist on "The Cramp Twins" for BBC-TV.

Storyboard Artist

Product Manager with 10+ years' experience driving strategy and execution for digital product portfolios, leading cross-functional teams to deliver SaaS web and mobile products at scale. Proficient in Agile methodologies, including Scrum, SAFe, Kanban, and Waterfall, to ensure product success throughout the entire lifecycle.

Expert in aligning business goals, customer needs, and complex technical requirements to deliver optimal solutions for all stakeholders. I specialize in transforming business requirements into actionable technical specifications for engineering teams, leveraging tools like Jira and Azure DevOps. My ability to plan projects, manage resources, and communicate with stakeholders enables me to lead cross-functional teams and deliver products that exceed expectations.

As a leader, I expertly guide engineering teams in achieving business goals while cultivating a supportive team environment that encourages professional growth.

Achievements:
• Led cross-functional engineering and UX team using Agile and Jira to build new SaaS platform from concept to launch, onboarding 5,000 dealers and 50,000 learners 3 months ahead of schedule.
• Set product roadmap by articulating a unique value proposition to cross-functional leadership, resulting in $1MM ARR increase and doubling product revenue.
• Guided 15-member Platform Engineering Team migration to GCP, using Azure DevOps, resulting in 15% reduced user fatigue and annual savings of $2.5 million.

Currently exploring new opportunities to apply my skills and experience to make a meaningful impact in product management. Looking to connect with professionals to discuss potential roles, collaboration, or exchange insights. Let's chat! 

Please feel free to reach out to me today on LinkedIn messaging.

taplio

The Battle

Chris T.

Michael Dowell

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