VenturesCX

VenturesCX is a dynamic portfolio of integrated companies focused on Applied AI, Customer Experience, and Regenerative Climate Solutions. We create companies that share a vision for the future and operate with a set of core values that drive global change.

Our current portfolio includes EndeavorCX, InflectionCX, ActivateCX, ClimateCX, and Crosby Labs, each integral to our group's cohesive strategy for innovation and market leadership.

We're hands-on with every venture, ensuring our suite of companies not only innovates but does so in scalable, synergistic, and sustainable ways.

Founder & Managing Director

EndeavorCX

At EndeavorCX, we’re on a mission to Create the New Possible using machine learning-powered products that define new market categories for artificial intelligence and customer experience. We thrive in solving complex, data-driven problems.

Our CX + AI platform transforms customer experiences and improves agent performance using machine learning across both voice and digital engagement channels to augment and automate human work, leading to unprecedented breakthroughs in efficiencies and engagement.

EndeavorCX is trusted by some of the world’s most innovative organizations. Backed by VenturesCX, we are headquartered in Chicago with a globally distributed team.

Founder & CEO

Inflection CX

InflectionCX provides Contact Center Outsourcing and Staffing services to premier companies and organizations. We leverage the latest in digital and AI technologies coupled with our remote workforce to deliver the world's most amazing customer experiences.

Xaqt

Xaqt is now EndeavorCX, a VenturesCX company.

Xaqt is a technology company based in Chicago that specializes in developing smart city solutions and urban analytics platforms. They aim to help cities leverage data and technology to improve efficiency, sustainability, and citizen services.

Inflection Point Global

—Acquired by Experian—

I founded IPG in 2011 during a period of rapid transition in the big data and social media markets and built it into the world's largest provider of social network privacy and security management products. Leading identity protection companies and service providers used the Identity:One platform to power digital identity and protection services for their customers.

As Founder and Managing Director, I built the core team and was responsible for corporate strategy, product, engineering, and business development initiatives. I led the company through its successful acquisition by a top three credit bureau and consumer data services company.

Cisco

Led the post acquisition integration of Latigent products, customers, partners, business operations and employees into Cisco’s Customer Contact Business Unit. As the resident entrepreneur and industry expert, I created a team dedicated to analyzing emerging trends and market transitions. Drove the evolution of product strategies, business development and go-to-market plans that resulted in year over year growth and market share gains.

Global Go-to-Market

Latigent, LLC

—Acquired by Cisco Systems—

Latigent was an international provider of Business Intelligence, Performance Management, Reporting and Analytics software to contact centers.

CVS Health

Originally hired by Caremark to drive innovation in customer interaction strategies, refresh technology approaches, and optimize Customer Care resource utilization. 

Upon Caremark’s acquisition of Advance PCS, was selected to lead all Customer Care related technology efforts, as well as create the combined Resource Planning department for this $26 Billion, Fortune 100 Company.

Director Resource Planning, Call Center M&A Integration

Protocol Marketing

Director Call Center Technology

Faneuil Inc

Director Of Operations

Chris Crosby is the Founder and CEO of VenturesCX - a global, growth investor and asset operator headquartered in Chicago. VenturesCX comprises vertically and horizontally integrated companies whose collective mission is to Create the New Possible.

Chris Crosby

Talkdesk

Product Management Leader

nasscom

Future-Focus: Empowering  product managers from across multiple organisations to build better solutions that address tomorrow's challenges, through mentorship and and guidance.  Sharing Proven techniques to elevate product management skills and drive successful outcomes. Shaping the future of technology.
Industry Impact: Contributing to India's tech leadership as a NASSCOM mentor. Fueling innovation in the IT-BPM sector.
Ecosystem Builder: Fostering a vibrant startup community within NASSCOM's DeepTechClub. Facilitating success for cutting-edge companies.


NASSCOM is the apex industry association for the IT-BPM sector in India. A not-for-profit organization funded by the industry, its objective is to build a growth led and sustainable technology and business services sector in the country. Established in 1988, NASSCOM’s membership has grown over the years and currently stands at 1,400. These companies represent 95 percent of industry revenues and have enabled the association to spearhead initiatives and programs to build the sector in the country and globally.
Core Team Member and Mentor at NASSCOM DeepTechClub. Run specific startup workshops and programs to help DTC companies succeed

Mentor

Institute of Product Leadership

Product Coach and Faculty

Genesys

Building, growing, coaching and mentoring a team of talented product managers
Pushing product managers to define a new baseline for themselves and their product
Respecting individuality of each member of the team and working with them to define and execute their version of success 
Drive Genesys corporate vision, strategy and fiscal goals
Driving multi-billion dollar business through process and product innovation
Fervently empathizing with customers, understanding their stories, their concerns, and their asks to build products that make them successful. 
Building next gen applications based on Generative AI and Conversational AI to improve customer experience. 
Envisioning and implementing the data strategy, of data platform, to provide our customers with greater visibility and control of their CX environment
SaaS product leadership
Genesys SaaS Ambassador 
Senior Board member of India Representative Council for India site administration.

Head of India Product Management

XpertIN

Chief Product Mentor

8kpc Inc.

Director of Product Management

Symantec

Principal Product Manager - Cloud based Disaster Recovery / Recovery As A Service.
Principal Product Manager - Global Targeted Offerings

Principal Product Manager - GTO

Veritas Technologies LLC

Principal Product Manager - Cloud based Recovery

Duchy Steel Sarl

Director of Operations and Business Development

Flutura Decision Sciences & Analytics

Principal Product Manager

A seasoned professional with keen business sense and deep expertise in product management and marketing. Over two decades of significant experience in innovating, creating, growing and launching technology products for businesses and consumers.

Track record of launching and growing products with multi-million dollar revenues worldwide.
Proven ability to cultivate key relationships and deliver large-scale projects on schedule on budget. 
Passionate about developing exceptional teams with proven ability to recruit & retain top performers.

An out of the box thinker and have time and again proven it, during complex decision-making.
A team player, working across cross functional and cross geo teams ensuring synergy and success.

Specialties: 
Product Management, Product Marketing, Product Strategy, Project Management, Market Sizing and Forecasting, Business Development and Customer Management, Artificial Intelligence, Machine Learning, Deep Learning, Cloud computing with deep knowledge of DRaaS, SaaS and PaaS, Storage, Virtualization, and Agile Methodology.

Top 3 Skills
Communication, Empathy and Prioritization.

taplio

The Battle

Chris Crosby

Anand Shrivastava

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