A mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Chenae Erkerd, J.D., RACR

Recruiter 

A diverse and creative mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Technical Recruiter

•Recruit for 40+ job requisitions which consisted of Program Managers, Software Engineers, and Cybersecurity professionals with skill sets in C, C++, C#, Python, Splunk, Spark, Proofpoint, MITRE ATT&CK, Data Science, Applied Science, Deep Learning, Machine Learning, Active Directory, Azure Active Directory and other technologies and tools for Microsoft Security.
•Provide full cycle recruitment for levels 61-66 using iCIMS while researching documents in Success Factors.
•Conduct 20+ recruiters screens per week to provide hiring leaders with candidate’s background information and expectations for the positions they apply for.
•Schedule full loop interviews for internal and external candidates & conduct personalized kickoff calls for candidates to prepare them for interviews.
•Draft and extend offers to external candidates.
•Submit visa requests for candidates who will operate in their positions under work visas.
•Create LinkedIn projects for each position to successfully source and ultimately hire diverse candidates.
•Provide weekly LinkedIn meetings with prospective candidates to discuss their career goals and possible positions with Microsoft.
•Promoted from level 60 to level 61.

Chenae Erkerd

Dave & Buster's Inc.

Human Resources Information System Administrator

Mr. Cooper

·	Timely and accurate reconciling of recording fees
·	Identify Title Company disbursement ledgers in order to reconcile recording fees
·	Reconcile disbursement ledger to the closing disclosure when the two documents do not match balance
·	Contact Title companies to follow up on updated disbursement ledger
·	Balance the activity in access database to prove out fees collected, disbursed, and how overage was cured
·	Followed strict adherence to MRC policy and practices for the reconciliation of recording fees
·	Ran queries and worked on special projects as assigned

Title Check Recon Associate II

·	Analyze and resolve issues with loan verification (such as title reports, homeowner’s insurance, property taxes, credit/pay histories, income, employment and appraisal) to ensure compliance with all applicable program guidelines as well as federal and state regulations
·	Track outstanding loan applications and call customers to follow up on those documents.
·	Prep for loan for underwriting, resolve compliance issues, and sent out closing disclosures
·	Completed inbound and outbound calls to cure around 300-600 delinquent and foreclosure accounts
·	Properly updated BOSS and LOS with data collected while prepping loan for underwriting

Loan Solution Specialist

Bank of America

·	Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type
·	Reviewed customer’s accounts for the prevention and detection of possible fraud
·	Completed inbound and outbound calls and took appropriate action based on transaction characteristics
·	Assessed the level of risk and makes decisions which directly impact the customer experience and risk to Bank of America
·	Provided administrative task by researching information through multiple systems, in order to make judgmental decisions based on data reviewed

Senior Fraud Analyst

·	OnBoarding Management
·	Reviewing and researching documents
·	Proficiency MS Office Suites
·	Ability to work with strict deadlines
·	Kronos and Kenexa systems experience
·	Strong written communication skills and attention to detail
·	Goal oriented
·	HRIS
·	Ability to accurately and efficiently process and record large amounts of data

taplio

The Battle

Chenae Erkerd

Kymberlin King

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