A mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Chenae Erkerd, J.D., RACR

Recruiter 

A diverse and creative mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Technical Recruiter

•Recruit for 40+ job requisitions which consisted of Program Managers, Software Engineers, and Cybersecurity professionals with skill sets in C, C++, C#, Python, Splunk, Spark, Proofpoint, MITRE ATT&CK, Data Science, Applied Science, Deep Learning, Machine Learning, Active Directory, Azure Active Directory and other technologies and tools for Microsoft Security.
•Provide full cycle recruitment for levels 61-66 using iCIMS while researching documents in Success Factors.
•Conduct 20+ recruiters screens per week to provide hiring leaders with candidate’s background information and expectations for the positions they apply for.
•Schedule full loop interviews for internal and external candidates & conduct personalized kickoff calls for candidates to prepare them for interviews.
•Draft and extend offers to external candidates.
•Submit visa requests for candidates who will operate in their positions under work visas.
•Create LinkedIn projects for each position to successfully source and ultimately hire diverse candidates.
•Provide weekly LinkedIn meetings with prospective candidates to discuss their career goals and possible positions with Microsoft.
•Promoted from level 60 to level 61.

Chenae Erkerd

Wells Fargo

Senior HR Business Partner - Commercial Banking

• Spearhead strategic execution of cyclical HR processes, crafting executive-level materials such as performance calibrations.
• Proactively gather and analyze data to generate compelling narratives for HRBPs, empowering executive leaders with informed decision-making insights.
• Engage in executive-level HR meetings, monitoring updates and generating materials for subsequent actions or next phases of HR initiatives.
• Orchestrate project cadences for line of business HR employee initiatives, ensuring prompt execution and milestone completion.

Notable Accomplishment: Orchestrated collaboration with partners to enhance HRBP processes, implemented tracking/documentation protocols, and streamlined communication channels, ensuring effective updates on Corporate Risk displacements.

Business Execution Consultant (HR Advisory - Legal & Audit)

Medtronic

Flex recruiter across various operating units and functions of Medtronic:

• Managed 25+ full lifecycle requisitions spanning Engineering, Clinical Research, Quality, and more, overseeing diverse reporting levels.
• Conducted strategy calls, including role calibration in Eightfold, with hiring managers, offering consultative expertise on optimal hiring practices.
• Conducted 15+ candidate phone screens weekly and facilitated 1st round hiring manager interviews, ensuring a seamless candidate experience.
• Provided sourcing support via LinkedIn Recruiter, Eightfold, and SeekOut for challenging-to-fill roles, aiding both direct and indirect colleagues.
• Offered technical support on TA software (e.g., Taleo, Interview Selection Tool) to hiring managers, candidates, and peers while managing end-to-end internal and external offers.
• Collaborated closely with cross-functional teams to ensure a positive candidate and new hire experience while maintaining operational compliance (e.g., HRBPs, Finance, Coordinators, Immigration).
• Mentored and coached peers on recruiting policies and procedures, fostering professional development within the team.
• Assumed responsibility for managing diverse projects within Global Talent Acquisition, including participation in the TA SOP Team and organizing the TA employee challenge in Nov. 2021.

Notable Accomplishment: Demonstrated operational excellence by spearheading a TA project to onboard 6 recruiters within 30 days, leveraging delegation, strategic partnership, and hands-on involvement throughout the process.

Recruiter

TIAA

Provided HRBP Support to TIAA's People Team, including Chief People Officer, HR Leadership Team, and geographically dispersed employees. Responsibilities included:

• Prepared, executed, and followed up on employee lifecycle tasks/events (e.g., performance management, compensation, recruiting, annual promotions, talent review/succession planning, terminations, etc.).
• Proactively monitored HRIS to ensure the integrity of employee and TIAA data.
• Served as a point-of-contact to employees and Leadership for HR-related processes.
• Managed People Team’s internship and early career rotation programs (e.g., hiring process, onboarding plan, internship and rotation assignments across HR functions, monthly 1:1s for rotation employees, etc.).
• Handled ad hoc requests and projects regarding employee experience/engagement (e.g., analyzing data from annual Employee survey, planning and executing employee engagement activities, retention data analysis, etc.).

Notable Accomplishment: Revitalized the Early Career Rotation & Internship program structures. Navigated ambiguous situations, leading to a restructured rotation strategy (increased from 3 to 4 for broader exposure of HR functions), implemented standardized onboarding/off-boarding plans for both programs, transformed People Team’s intern experience (e.g., fireside chats with Senior Leaders), etc.

Senior HR Associate

Served as a recruiting coordinator to approximately 9 Recruiters, supporting various lines of business within TIAA. Partnerships included, but were not limited to:

• Supported TA processes and consulted stakeholders on best recruiting practices and candidate experience, including complex interview scheduling.
• Proactively managed end-to-end onboarding (e.g., background checks, logistics, etc.) for approximately 10-15 new hires monthly.
• Acted as the point-of-contact for recruiters, hiring managers/teams, candidates, and peers for questions and escalations regarding recruiting operations.
• Co-created and managed an onboarding plan and playbook for newly hired coordinators and served as a designated mentor for training and feedback.
• Represented TA at the Charlotte, NC campus, conducting meet-and-greets with new hires, collecting and processing I-9s, etc.
• Assisted peers and leadership with ad hoc requests, projects, and TA events (e.g., campus events).

Notable Accomplishment: Identified breakdowns within recruiting processes, enabling me to navigate through ambiguity and effectively communicate with cross-functional teams (IT) regarding gaps/trends/desired outcomes while maintaining contact with those impacted to provide progression/resolution updates.

Talent Acquisition Associate

Business Operations team lead and subject matter expert within the Financial Planning Group. Responsibilities included but not limited to:

• Managed approximately 5 internal business processes, overseeing work queues and creating and managing SOPs/documents.
• Served as the primary point-of-contact for geographically dispersed colleagues for questions and escalations, including team managers in Mumbai/Pune, India.
• Developed an onboarding plan for newly hired colleagues, providing new hire training & feedback, along with ongoing coaching and mentoring on business processes and financial planning software.
• Led process creation and improvement initiatives and served as a trusted partner to senior leadership.
• Built and nurtured partnerships with Wealth Management advisors, financial planners, leadership, and peers.

Notable Accomplishments:
• Enhanced department efficiency by navigating through ambiguity and driving operational change from process creation to implementation (e.g., reducing monthly UPS-returned financial plans by approximately 83%, leading to a cost reduction from approximately $96 to $24 per plan).

• Scaled internal processes for optimal efficiency across Operations’ teams, including Mumbai/Pune, India (e.g., creating and managing a planner assignment tracker for daily hand-off amongst the team).

Senior Financial Planning Support Specialist

Experienced HR professional deeply committed to fostering thriving workplaces and championing all things HR. Notable career achievements include:

🔸 Over 16 years of dedicated service supporting diverse client bases, including executives.
🔸 HR expertise spanning:
▪️ Supporting HR Business Partner initiatives, by guiding clients (both leaders and employees) through all activities in the employee lifecycle.
▪️ Comprehensive end-to-end Talent Acquisition experience (Coordinator and Recruiter). 
🔸 Proficiency in Business Operations, serving as a team leader (handling inquiries and escalations), collaborating closely with leadership (streamlining departmental processes and launches), and serving as a reliable resource for various stakeholders.
🔸 Skilled in Program Management.
🔸 Proven track record of fostering and nurturing partnerships, both internal and external, fostering collaboration across various functions.
🔸 Adept at driving change initiatives, employing innovative problem-solving techniques, crafting and implementing processes, and perpetually seeking avenues for improvement.
🔸 Actively engaged in peer mentoring and coaching, extending support to colleagues.

Beyond the realm of HR, I have a passion for sneakers, my beloved Cowboys ✭(DC4L), custom cars, and dogs.

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The Battle

Chenae Erkerd

Brooke Irick, PHR®

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