A mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Chenae Erkerd, J.D., RACR

Recruiter 

A diverse and creative mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Technical Recruiter

•Recruit for 40+ job requisitions which consisted of Program Managers, Software Engineers, and Cybersecurity professionals with skill sets in C, C++, C#, Python, Splunk, Spark, Proofpoint, MITRE ATT&CK, Data Science, Applied Science, Deep Learning, Machine Learning, Active Directory, Azure Active Directory and other technologies and tools for Microsoft Security.
•Provide full cycle recruitment for levels 61-66 using iCIMS while researching documents in Success Factors.
•Conduct 20+ recruiters screens per week to provide hiring leaders with candidate’s background information and expectations for the positions they apply for.
•Schedule full loop interviews for internal and external candidates & conduct personalized kickoff calls for candidates to prepare them for interviews.
•Draft and extend offers to external candidates.
•Submit visa requests for candidates who will operate in their positions under work visas.
•Create LinkedIn projects for each position to successfully source and ultimately hire diverse candidates.
•Provide weekly LinkedIn meetings with prospective candidates to discuss their career goals and possible positions with Microsoft.
•Promoted from level 60 to level 61.

Chenae Erkerd

AdventHealth

As VP of HR Shared Services, I serve as the corporate executive for the contact center, HR admin, employee relations, talent acquisition, talent strategy, and workforce planning. I have the responsibility of partnering with the Sr. HR Leadership Team and market executives to offer successful people-centered solutions that improve outcomes, contribute to an exceptional experience for team members & patients, and reduce the costs of care.

Vice President HR Shared Services

William Peace University

Chair: 2023 - present 
Vice Chair: 2019 - 2021
Board Member: 2021 - present

Chair - Board of Trustees

Duke University Health System

Selected as the inaugural talent executive for the health system, reporting to the SVP/CHRO for Duke Health. Responsible for leading talent acquisition, employer brand, community and collegiate outreach, pre-boarding, onboarding and orientation programs for Duke Health. 

Key accomplishments:
• Established a system-wide, full-cycle talent acquisition function and led the standardization of processes and hiring activities across DUHS. Stabilized team resulting in decreased turnover from 19% in FY21 to 0% In FY24. 
• Designed "recruitment-at-a-glance" and "hiring at a glance" real-time dashboards to increase visibility and understanding across the organization.
• Secured a strategic marketing partner and launched digital marketing and social media campaigns to increase awareness, drive applicant volume, and launch the first-ever Duke Health employer brand, career website and CRM. Achieved above benchmark performance in impressions, CTR, ACR.
• Implemented new hiring, relocation and employee referral incentive programs that successfully impacted hiring activity in post-pandemic environment. Increased employee referrals from 2.7% to 14.7% of hires.
• Sponsored lean improvement project to improve candidate experience, reducing waste and waiting time, introducing approval automations and integrating employee health system with the ATS. From July 2022 to December 2023, the project reduced cycle time by 8 days, and reduced stuck candidate activity by 3 days on average.
• Launched an enterprise-wide "Day 1 at Duke Health" virtual orientation experience for all new team members in virtual experience platform. Piloted new team member events to support a culture of belonging.

Assistant Vice President, New Talent Strategies

Poe Center for Health Education

Served on the Board of Directors and Chaired the Human Resources committee from 2019-2022 in support of the Poe Center’s mission.

Member, Board of Directors

Duke Raleigh Hospital

Served on the executive leadership team for a 186-bed hospital during a high-growth phase, and as a strategic business partner to the hospital president. Held leadership responsibilities for Chaplain Services, Community Outreach, Diversity Leadership Team, Employee Health, Human Resources, and Internal Communications.

Key Accomplishments:
• Stabilized and contemporized HR function through process improvement, team development, and stakeholder partnership. 
• Lead staffing plans for bed tower expansion. 
• Set culture and engagement priorities, and supported various activities including town halls and “All Staff” events, team member recognition, culture committee, and the deployment of a Moments to Movement diversity program following the death of George Floyd.
• Established community outreach vision, strategy and 3-year goals.
• Facilitated Executive Leadership Team retreats and quarterly goal setting.
• Developed a leadership academy for high-performing and high-potential leaders; established succession planning for executive-level roles. 
• Lead A3 problem solving to develop everyone at Duke Raleigh Hospital every day to see, solve and share problems, removing harm to patients, their loved ones and each other.
• Redesigned local labor management committee approval process and streamlined new job description submission process 
• Successful Joint Commission visit with no OFIs for HR or Employee Health.

Chief Human Resources Officer

Florida Hospital

Provide operational leadership and strategic direction for Ambulatory Services. Develop and grow  ambulatory services to match market needs as a part of Florida Hospital's continuum of care. Collaborate with business development, clinical services and finance to deliver appropriate care at the appropriate place. Manage planning and development for in-flight Health Parks and perform special  projects for Network Development.

Senior Director, Ambulatory Services

Responsible for delivering Compensation, Position Control and HRIS/Data Analytic services for the 8 campuses and 22,000 employees of Florida Hospital.

System Director, HR Business Resources

Responsibilities for Culture and Engagement, Recruitment, Employee Relations, Internal Communications, Volunteer services and Campus HR Operations for Celebration Health a 202 bed hospital with 1600+ employees. Oversight of Human Resources Operations for FH Kissimmee, an 83-bed facility with 500+ employees.

Director of Human Resources, Osceola Division

Provided leadership for team delivering HR and Employee Health functions for a freestanding 99-bed acute care hospital, a home care agency, hospice agency and physician practice organization. Responsibilities included recruitment, employee relations, engagement, culture, on boarding, compliance with all regulatory requirements and policy and procedure administration.

Director of Human Resources - Flagler

National Association of Adventist Healthcare Human Resources (NAAHHR)

Completed a 3-year voluntary term for the association of HR professionals working in Adventist healthcare. I served my first year as Secretary/Treasurer, a second as Vice President and the third as President.

Board Member

Adventist Health System Information Services

Information Technology Recruiter

Adventist La Grange Memorial Hospital

Hospital Recruiter

Adventist Health System

Human Resources Resident (Administrative Fellow)

I am a dynamic healthcare executive with a passion for helping people and organizations be their best. I have had a rewarding career with progressive leadership roles in large health systems. My experiences have afforded me the opportunity to touch nearly all aspects human resources functions, and build competency in communications, change management, finance, outreach and strategy.

taplio

The Battle

Chenae Erkerd

Alyson Parker Gordon, CCP, MBA, MSM, SPHR

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