Valencia College

As Manager of Learning Support Services, I lead a dynamic team of full-time and part-time employees, overseeing the daily operations of the campus Tutoring Center while providing leadership support to the Testing Center and Library. My role is rooted in fostering student success by creating a supportive and resourceful learning environment.

Key Responsibilities and Achievements:

• Supervise staff recruitment, hiring, training, and timesheet management, while strategically managing a $100K budget to allocate funds for instructional technology and learning materials that support diverse learning modalities.

• Partner with faculty and academic departments to align services with course curricula, develop standardized operating procedures, and ensure the effective utilization of course materials.

• Collaborate with high schools to organize events and programs, promoting dual enrollment, degree attainment, and accelerated training opportunities for prospective students.

• Played a pivotal role during the COVID-19 pandemic by leading a work placement initiative, and securing employment opportunities for over 20 Federal Work Study students on the Online Tutoring platform.

Learning Center Manager

Brown Joy

As the founder and owner of Brown Joy, I am on a mission to bring positivity to the world through our unique affirmation stickers. Designed in the likeness of children of color, our stickers promote positive self-esteem and help children feel seen and valued.

I oversee all aspects of the business, from product design and development to marketing and community partnerships. My goal is to collaborate with organizations and businesses that want to uplift the children they serve by offering products that reflect diversity and inclusivity.

Through Brown Joy, I strive to spread joy one sticker at a time, creating lasting impacts for children and the communities we touch.

Founder & Owner 

BrandResumes

I empowered clients to achieve their career goals by equipping them with the tools, skills, and confidence needed for successful job searches and career advancement. My work focused on enhancing clients’ marketability, improving their job readiness, and positioning them for long-term success.

Key Responsibilities and Achievements:

• Guided clients through the development and refinement of resumes, cover letters, and LinkedIn profiles, while providing resources and strategies for effective interviewing, salary negotiation, and overall career confidence.

• Designed and delivered professional development courses, including engaging presentations, articles, videos, and interactive activities, to prepare clients with practical job readiness skills and techniques.

• Conducted in-depth assessments via face-to-face, telephone, and virtual interviews to identify client needs and provided ongoing support through personalized email correspondence during the job search process.

•Advocated for clients seeking promotions and new opportunities by addressing barriers to success and offering actionable solutions.

• Collaborated with teams across four departments to create career coaching and interview preparation content, driving awareness and increasing monthly service sales.

Career & Lead Interview Coach

Florida International University

Lead cross-functional teams to review data and implement effective changes around workforce development, college success, and equitable learning solutions for minoritized users that increased program retention rates 67%

• Designed multiphase learning advising models that encompassed key principles of adult learning theories and learning development solutions for Student Success and Development Programs that enhanced the user experience 93% based on evaluation surveys

• Facilitated the strategic recruitment and onboarding 130+ professional staff to drive academic success and holistic development of program participants with a 98% completion rate

• Supported strategic organizational planning and goal implementation by analyzing quarterly issued program evaluation yielded from participant surveys

• Monitored, evaluated, and leveraged standard training processes and staff resources to track department performance and determine improvement opportunities to enhance onboarding procedures and workplace efficiencies by 54 % as documented in staff survey

Program Manager

•Led department collaboration with faculty chairs and key stakeholders to maintain advising materials such as curricula flow charts and program information sheets for both advising & recruiting of select majors

• Spearheaded student success campaigns to targeted student populations to support progression, leveraging data-driven and holistic interventions to increase program retention rates 56%

• Optimize the student experience, using data to drive improvements across internal and external collaborators to improve outcomes throughout the student journey enhancing participant experience 30%

• Managed a high touch point caseload of 600 advisees utilizing a suite of electronic advising tools in order to support students’ identification of an appropriate major and their retention and on-time graduation sequence

• Taught major exploration courses to help students through the process of self-exploration and career planning, and help students match their interests and skills to an appropriate major and career

• Assisted students in evaluating their abilities, interests, and personality characteristics using tests, records, interviews, and professional sources

• Provide holistic academic advising services to assigned students regarding departmental, collegiate, and University policies and procedures; programs of study; and the development of appropriate academic plans

Program Advisor II

• Developed an assessment strategy to evaluate the success of Career Services Office and programs and to gauge the learning outcomes of a diverse population of 9,000+ students documented in utilizing the center’s resources

• Oversaw strategies for a strong presence for students and employers, leveraging technology and other resources to expanding FIU’s reach in the global marketplace

• Supervised a team of 5+ student career coaches through use the implementation of lesson plans, experiential learning, peer mentorship, and exit interviews

• Oversaw Executive Protégé Initiative (EPI), a professional development program for students and alumni which focuses on networking and career development, obtaining 80% completion rate.

• Facilitated presentations regarding core career developmental competencies such as online job boards, resume writing, interviewing, and negotiating salaries

Research Assistant, Career Services 

✨ My life’s purpose is to help people see the abundance and greatness within themselves. I carry out this purpose through several roles:

🧡 Founder, Brown Joy, LLC
As the founder of Brown Joy, our mission is to uplift the world through affirmation stickers designed in the likeness of children of color. We promote inclusivity and positivity, spreading joy one Brown Joy sticker at a time.

📚 Higher Education Leader
With over 10 years of experience in higher education, I have led teams of over 50 employees. My leadership style focuses on empowering my team to not only excel in their current roles but also prepare for future opportunities. I am deeply committed to the holistic success of students, ensuring they thrive academically, socially, and professionally.

📝 Interview and Career Coach
I am passionate about helping people articulate their strengths and build confidence to achieve their career goals.

🌟 Community Leader
I am an active community leader in Central Florida, serving as a board member and volunteering for initiatives empowering and uplifting positive change in the region.

😊 I truly believe that everything I touch turns to gold because of the power of love and positivity I carry within me. I love connecting with people and organizations to learn about and celebrate the greatness within everyone. I look forward to connecting with you!

Charminta Brown, M.Ed.

AmeriCorps NCCC

Lead a portfolio of projects impacting national priorities, leadership development and meaningful service applying expertise in project management methodologies.

Cultivates relationships with non-profit organizations, corporations, tribal entities, local, state, and federal agencies to identify, encourage, and develop service projects to meet community needs across three states.

Prepared and lead quarterly marketing and training webinars for internal and external stakeholders.

Monitors project progress and supports Unit Leaders with iteration and evaluation.

Reviews qualitative and quantitative data to ensure federal compliance and project success.

Assistant Program Director

University of Denver

Supervise 2 graduate assistants and one full-time employee while overseeing 7 learning and living communities and their respective curriculum and co-curricular programming.

Continually analyze data related to learning outcomes to identify opportunities for program improvement and to ensure all programming meets or exceeds national and university standards.

Manage a departmental budget of over $100k by reviewing historical spending data, planning upcoming expenses, and recognizing opportunities for cost savings.

Coordinate the distribution of pulse surveys that provide valuable data related to the program’s success.

Facilitate and lead co-curricular logistics of events, training, retreats, speaker events, and alumni panels.

Utilize expertise in Microsoft Planner, SharePoint, and Teams to effectively communicate and collaborate with internal teams and external stakeholders for effective project management.

Learning Communities and Civic Engagement (LCCE) Program Manager 

Led daily programming needs for undergraduate, academic, and residential leadership development programs by leveraging organization, process improvement, and relationship-building skills.

Developed data-driven training opportunities for a student committee responsible for planning peer events to ensure students learn best practices in project management, leadership, planning, and organization.

Executed program logistics for program events, training, retreats, workshops, and alumni panels.

Oversaw a programming budget of over $50k by monitoring spending, tracking expenses, and planning for upcoming events, retreats, and workshops.

Maintained multiple tracking systems for student minors, internships, study abroad opportunities, class schedules, book orders, contracts, and other digital records.

Program Coordinator

CU Denver | Anschutz Graduate School

Supported all aspects of managing a growing enrollment program by administering surveys, conducting interviews, transcribing audio-recorded interviews, and data entry, management, and analysis.

Conducted literature searches and wrote annotated bibliographies.

Compiled qualitative analyses of gathered data and composed reports and summaries based on those analyses.

Graduate Research Assistant for Pathways2Teaching

Metropolitan State University of Denver

Guided, mentored, and trained scholars and alumni of the National Science Foundation Noyce U-STEM grant by promoting and facilitating service-learning and professional development opportunities.

Actively gathered assessment data and drafted reports to ensure the longevity and success of the grant.

Student Success Professional

Community College of Aurora

Organized and led 4 annual open house events and over 50 annual new student orientation sessions for Aurora Public Schools to educate, inform, and guide prospective students and their families in college academic programming and admission requirements.

Developed successful and engaging presentations and collateral materials that provided extensive information related to financial aid, admissions, career services, and advising to all stakeholders.

Cultivated meaningful relationships with district high schools and community organizations to support the goals and overall lasting success of the recruitment and orientation department of the college.

Coordinator for Recruitment & Orientation 

California Lutheran University

Executed the development of signature programs, such Green Week, Fair Trade Fair, and Relay for Life by effectively communicating with all stakeholders and participants, organizing schedules and logistics, and evaluating program success and student learning outcomes through the use of participant surveys.

Built strong relationships with local nonprofit organizations and businesses to foster mutually beneficial partnerships between the university and the community.

Trained and supervised 2 teams for Interfaith Allies initiatives and the Community Service Center, comprised of 9 interns and a graduate assistant with a combined operating budget of nearly $80k.

Implemented a volunteer management system, resulting in a 30% increase in tracked volunteer hours.

Partnered with Academic Affairs to oversee Interfaith Allies initiative to promote religious and secular-centered literacy through programming, training, and community service.

Led and assessed the success of conferences, community service, and volunteerism opportunities, such as The Student Multifaith Leadership Conference, “You Got Served” service project, and Alternative Break trips.

Coordinator for Community Service Center

Managed the Student Organization Council, an executive board of 8 that oversaw 30 campus organizations and a $35k budget by analyzing organization success, introducing methods for improvement, and training and guiding leadership teams to enhance student engagement by 17% over the course of 1 year.

Overhauled and strengthened the school spirit council traditions by partnering with Alumni Relations and the Student Government Association to align and identify cross-functional goals, values, and missions.

Oversaw, tracked, and trained over 35 campus organization leadership teams by utilizing extensive data tracking and analytics provided by Orgsync.

Designed and facilitated advisor and student leader training sessions aimed at strengthening the impact of student organizations through effective leadership.

Collaborated with academic and multicultural departments to improve, enhance, and identify new cultural programs and celebrations to promote the university’s commitment to diversity, equity, and inclusion.

Graduate Assistant

Texas Tech University

Responsible for the internal and external contact, communications, scheduling and coordination and administration of activities for Service Week.

Coordinated and facilitated a regional conference for ACUHO-I interns.

Designed and delivered of leadership and social justice workshops for student staff.

Assisted in customer service initiatives with the university’s Disney Think Tank committee.

Association of College & University Housing Officers-International Intern

Recruited and advised executive board for Panther Power, a school spirit council, responsible for campus-wide programming 

Revamped and strengthened councils’ traditions through collaborations with Alumni Relations and Student Government Association.

Managed and maintained accurate records, and line item event reports comprising the Panther Power's annual $17,000 programming budget

AmeriCorps/Coastal Carolina University

Coordinated and facilitated campus-wide fundraising efforts, such as The Sandy Relief Drive event collecting $1,991.00 of money and in-kind donations in one day

Advised the development of S.T.A.R. (Students Taking Active Responsibility) executive board and members including implementing a new incentive program
Strengthened collaborative efforts with other departments and student organizations to enhance programming for National Hunger and Homelessness Week

Assisted and maintained the development of marketing materials including the first weekly newsletter, website, and brochure

Increased tracking efforts of volunteer hours; resulting in a 137% increase of hours recorded compared to the previous year

Assisted with logistics and staffing for orientation programs for over 2,000 incoming students and over 4,000 family members

Coordinated information fair during orientation programs with over 20 on and off-campus partners

VISTA/ Volunteer Coordinator

As an Assistant Program Director at AmeriCorps NCCC, I oversee the operations and logistics of a national service program that engages young adults in team-based community projects across the country. With over 8 years of experience in higher education and leadership development, I have a passion for empowering students and young professionals to achieve their academic, personal, and career goals.

I have a proven track record of designing and implementing effective educational programs, managing and training diverse teams, and fostering collaborative partnerships with internal and external stakeholders. I hold a Doctor of Education degree in Executive Leadership from the University of Colorado Denver, and I am skilled in social networking, marketing communications, and fundraising. I am always eager to learn new things, take on new challenges, and explore new opportunities beyond the traditional walls of higher education.

taplio

The Battle

Charminta Brown, M.Ed.

Nicole Cozzi

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?