Valencia College

As Manager of Learning Support Services, I lead a dynamic team of full-time and part-time employees, overseeing the daily operations of the campus Tutoring Center while providing leadership support to the Testing Center and Library. My role is rooted in fostering student success by creating a supportive and resourceful learning environment.

Key Responsibilities and Achievements:

• Supervise staff recruitment, hiring, training, and timesheet management, while strategically managing a $100K budget to allocate funds for instructional technology and learning materials that support diverse learning modalities.

• Partner with faculty and academic departments to align services with course curricula, develop standardized operating procedures, and ensure the effective utilization of course materials.

• Collaborate with high schools to organize events and programs, promoting dual enrollment, degree attainment, and accelerated training opportunities for prospective students.

• Played a pivotal role during the COVID-19 pandemic by leading a work placement initiative, and securing employment opportunities for over 20 Federal Work Study students on the Online Tutoring platform.

Learning Center Manager

Brown Joy

As the founder and owner of Brown Joy, I am on a mission to bring positivity to the world through our unique affirmation stickers. Designed in the likeness of children of color, our stickers promote positive self-esteem and help children feel seen and valued.

I oversee all aspects of the business, from product design and development to marketing and community partnerships. My goal is to collaborate with organizations and businesses that want to uplift the children they serve by offering products that reflect diversity and inclusivity.

Through Brown Joy, I strive to spread joy one sticker at a time, creating lasting impacts for children and the communities we touch.

Founder & Owner 

BrandResumes

I empowered clients to achieve their career goals by equipping them with the tools, skills, and confidence needed for successful job searches and career advancement. My work focused on enhancing clients’ marketability, improving their job readiness, and positioning them for long-term success.

Key Responsibilities and Achievements:

• Guided clients through the development and refinement of resumes, cover letters, and LinkedIn profiles, while providing resources and strategies for effective interviewing, salary negotiation, and overall career confidence.

• Designed and delivered professional development courses, including engaging presentations, articles, videos, and interactive activities, to prepare clients with practical job readiness skills and techniques.

• Conducted in-depth assessments via face-to-face, telephone, and virtual interviews to identify client needs and provided ongoing support through personalized email correspondence during the job search process.

•Advocated for clients seeking promotions and new opportunities by addressing barriers to success and offering actionable solutions.

• Collaborated with teams across four departments to create career coaching and interview preparation content, driving awareness and increasing monthly service sales.

Career & Lead Interview Coach

Florida International University

Lead cross-functional teams to review data and implement effective changes around workforce development, college success, and equitable learning solutions for minoritized users that increased program retention rates 67%

• Designed multiphase learning advising models that encompassed key principles of adult learning theories and learning development solutions for Student Success and Development Programs that enhanced the user experience 93% based on evaluation surveys

• Facilitated the strategic recruitment and onboarding 130+ professional staff to drive academic success and holistic development of program participants with a 98% completion rate

• Supported strategic organizational planning and goal implementation by analyzing quarterly issued program evaluation yielded from participant surveys

• Monitored, evaluated, and leveraged standard training processes and staff resources to track department performance and determine improvement opportunities to enhance onboarding procedures and workplace efficiencies by 54 % as documented in staff survey

Program Manager

•Led department collaboration with faculty chairs and key stakeholders to maintain advising materials such as curricula flow charts and program information sheets for both advising & recruiting of select majors

• Spearheaded student success campaigns to targeted student populations to support progression, leveraging data-driven and holistic interventions to increase program retention rates 56%

• Optimize the student experience, using data to drive improvements across internal and external collaborators to improve outcomes throughout the student journey enhancing participant experience 30%

• Managed a high touch point caseload of 600 advisees utilizing a suite of electronic advising tools in order to support students’ identification of an appropriate major and their retention and on-time graduation sequence

• Taught major exploration courses to help students through the process of self-exploration and career planning, and help students match their interests and skills to an appropriate major and career

• Assisted students in evaluating their abilities, interests, and personality characteristics using tests, records, interviews, and professional sources

• Provide holistic academic advising services to assigned students regarding departmental, collegiate, and University policies and procedures; programs of study; and the development of appropriate academic plans

Program Advisor II

• Developed an assessment strategy to evaluate the success of Career Services Office and programs and to gauge the learning outcomes of a diverse population of 9,000+ students documented in utilizing the center’s resources

• Oversaw strategies for a strong presence for students and employers, leveraging technology and other resources to expanding FIU’s reach in the global marketplace

• Supervised a team of 5+ student career coaches through use the implementation of lesson plans, experiential learning, peer mentorship, and exit interviews

• Oversaw Executive Protégé Initiative (EPI), a professional development program for students and alumni which focuses on networking and career development, obtaining 80% completion rate.

• Facilitated presentations regarding core career developmental competencies such as online job boards, resume writing, interviewing, and negotiating salaries

Research Assistant, Career Services 

✨ My life’s purpose is to help people see the abundance and greatness within themselves. I carry out this purpose through several roles:

🧡 Founder, Brown Joy, LLC
As the founder of Brown Joy, our mission is to uplift the world through affirmation stickers designed in the likeness of children of color. We promote inclusivity and positivity, spreading joy one Brown Joy sticker at a time.

📚 Higher Education Leader
With over 10 years of experience in higher education, I have led teams of over 50 employees. My leadership style focuses on empowering my team to not only excel in their current roles but also prepare for future opportunities. I am deeply committed to the holistic success of students, ensuring they thrive academically, socially, and professionally.

📝 Interview and Career Coach
I am passionate about helping people articulate their strengths and build confidence to achieve their career goals.

🌟 Community Leader
I am an active community leader in Central Florida, serving as a board member and volunteering for initiatives empowering and uplifting positive change in the region.

😊 I truly believe that everything I touch turns to gold because of the power of love and positivity I carry within me. I love connecting with people and organizations to learn about and celebrate the greatness within everyone. I look forward to connecting with you!

Charminta Brown, M.Ed.

Boys & Girls Clubs of Lanier

Board Member

FOX Factory

Built the Office from scratch (team of 6), owning global Sustainability, Social Impact & Community Outreach, Employee Engagement, Learning & Development, Corporate Communications & Employer Branding, and Inclusion, Diversity, & Equity (IDE) initiatives serving ~4,000 employees.
•	Partnered with CEO to craft the first-ever corporate 5-year strategy supported by articulating a common mission, vision, values set, and rallying cry to inspire collective growth.
•	Launched Realizing Inclusion Diversity & Engagement strategic framework, supported by the introduction of an employee diversity council, 3 Employee Resource Groups, and an annual learning series on topics like allyship, well-being, and inclusive leadership.
•	Crafted a global philanthropic strategy built to support both corporate and employee giving, including the launch of Trail Trust, a signature outreach program geared to promote responsible recreation, trail maintenance & building, and expanding access to underrepresented populations. 
•	Stood up the Fox Factory Frontiers sustainability & ESG strategy, supported by a 360-materiality assessment, publishing the first ever sustainability report in 2022 followed by an articulation of 2030 aspirations and completion of CDP and TCFD disclosures in preparation for impending climate-related regulatory compliance.
•	Spearheaded the annual employee feedback survey process, owning YOY action planning and accountability measures.
•	Launched a global employee recognition platform to celebrate milestones and achievements throughout the organization.
•	Partnered with HR to drive equity and inclusion across people processes, including recruiting, performance management, and pay equity analyses. 
•	Created curriculum and launched 5-tiered leadership development programs and a learning management system.
•	Expanded employer branding footprint, internally & externally.

Chief Purpose & Inclusion Officer

Vice President - Inclusion, Diversity, & Engagement

Chief

I’ve just joined Chief, a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them.

Member

Delivered immersive experiences that enhanced inclusive leadership throughout the firm of 55k employees. 
•	Collaborated with Senior Partners to facilitate multiple regional courageous conversations with thousands of staff, sparking the creation of local D&I Councils. 
•	Co-created and directed the 6-part Mind the Gap groundbreaking podcast learning series with employees who shared powerful and provocative dialogues related to microaggressions, religion, mental health matters, being a woman & being Black at PwC.
•	Led content development and facilitation of national CPE-accredited trainings, focusing on how to exhibit upstander behaviors while addressing topics like unconscious bias and microaggressions.
•	Initiated a badge-worthy, technology-driven upskilling program that leveraged Virtual Reality to help learners unpack unconscious bias and drive belonging through simulation.

Diversity & Inclusion, Empathy & Upskilling Leader

Spearheaded strategic initiatives to strengthen & nurture a culture of inclusion and sense of belonging across multiple lines of service within the region.
•	Crafted an annual diversity strategic plan that uncovered gaps and prioritized actions needed, leveraging monthly collaboration sessions with Human Capital and Diversity Partner Champions to relentlessly ensure performance and utilization parity. 
•	Enhanced organizational cultural dexterity through the effective delivery of unconscious bias, inclusive leadership, respectful workplace, and other immersive learning experiences. 
•	Oversaw regional employee resource groups, streamlining efforts through a new strategic framework & sponsoring signature events, including participating in local PRIDE parades for the first time in firm history. 
•	Partnered with CEO Action to lead national Day of Understanding dialogues with ~500 employees from signatory companies.
•	Consulted and collaborated with Partners to engage in coaching, mentoring, and leading diverse talent through signature development programs to ensure their early success and retention for future pipelining.

Southeast Market Diversity Leader

New Heights Academic & Leadership Consulting

Entrepreneurial endeavor building 21st century leaders through the delivery of holistic coaching programs and strategic diversity & inclusion (D & I) consulting services, helping clients identify purpose, overcome barriers, and unlock their full potential to Soar, Peak and ultimately reach New Heights at school, work, & within the community. 
•	Excelled in Academic Life Coaching Certification process, completing nearly 100 coaching hours in 6 months.
•	Guided 100% of student clients to achieving greater self awareness, academic success, competence in core life and leadership skills, & acceptance into top college choices.
•	Led nearly 100 University of Georgia Engineering students & faculty members in an Inclusive Leadership Journey during Engineers’ Week, inspiring the use of core D & I principles to drive greater collaboration & innovation. 
•	Created & facilitated a day-long immersive D & I workshop in Austin, Texas for 40 leading entrepreneurs & innovators in the virtual reality space, addressing topics like self-awareness, covering, privilege, & unconscious bias, ultimately inspiring new actions to accelerate their mission to connect worlds, people & experiences.

Founder & Chief Consultant

Cox Automotive Inc.

Developed & executed a host of strategic diversity & inclusion and University Recruiting solutions in efforts to attract, engage, develop, and retain a high performing workforce.
•	Led the strategic direction, launch, and expansion of 4 Employee Resource Groups across the organization, establishing annual planning, budgeting, and standard work guidelines to ensure maximum engagement. 
•	Provided strategic guidance to senior leaders in the development & activation of function-specific D&I annual plans, leveraging people analytics, data visual dashboards, & influential targeted communications  to drive talent pipeline diversification, leadership accountability, & overall awareness.
•	Initiated the development & deployment of a holistic D&I value proposition and messaging strategy.
•	Completed the re-design & launch of a University Relations talent acquisition framework, including revamping the summer internship program (130 interns) and streamlining diversity partnership engagements to drive greater conversions & organizational efficiencies.

Senior Manager, Diversity & Inclusion

Kimberly-Clark Professional

Gained sponsorship to become the 1st D&I Leader reporting up through a Business (vs. HR) as a core executive team member while being jointly accountable to drive strategic initiatives for this $3B Sector (Role overlapped 2013-2015).
•	Led sector Annual & Strategic Business Planning processes for senior leadership team.
•	Drove diversity strategy, resulting in 31% more women in director+ roles and 18% more multicultural leaders.
•	Implemented a formal Shadow Day program for a select and diverse group of 8 emerging leaders. 
•	Initiated an enhanced mentoring program, creating 100+ pairings across multiple functions and regions, tailored for the inclusion of remote employees to broaden development opportunities.
•	Piloted unconscious bias program with 80% of the KCP leaders.
•	Partnered with HRBP to facilitate & infuse the D&I lens in standard talent management processes & programs.
•	Launched partnership with Women Unlimited & Women in Sales to enhance development & recognition.
•	Sponsor for Employee Resource Groups focusing on acquisition and retention of diverse talent.

Chief of Staff and Diversity & Inclusion Leader

Led marketing communications, inclusive of CRM, Creative, Content, Packaging Graphics, Digital, Analytics, Business Insights, & Marketing Planning (total team = 40). Oversaw talent management and professional development of ~100 marketers. 
•	Managed sector Leadership Development Program, a customized 2-year rotational journey, leading to accelerated growth and promotion of high potential team members. 
•	Enhanced end-user digital experience, increasing web traffic by 30%, generating 12,000 LinkedIn followers and using data insights to launch a distributor loyalty application.
•	Provided strategic direction in launching innovative solutions for Hospitality environments, landing flagship partnerships with the Atlanta Falcons & Atlanta Braves.

Director of Integrated Marketing Operations, Communications & Talent

*  Led rapid prototype development & launch of KIMTECH* Touchscreen Cleaning Wipes for Walmart stores, commercializing the product in less than 90 days & reaching 1MM units sold after only 6 months.   
*  Led Home Wellness pre-explore market understanding, conducting primary & secondary research with thought leaders & family caregivers, ultimately leading to platforms worth ~$200MM entering the stage gate process. 
*  Led Lowes Workzone test market product commercialization efforts, including development of new packaging, branding, & merchandising of 14 sku’s with estimated year 3 sales of ~$5+MM.
*  Led Wal-Mart Winchester® brand PPE product portfolio expansion prototyping & new product commercialization, leading to the retention of this $3MM account.
*  Chair of the African American Employee Network & Sector Diversity Recruiting Lead

Senior Marketing Manager-DIY Retail Channel

Championed efforts to fill the innovation pipeline by leading insights development, new commercial product/ service idea generation, and the early stage gate process across a matrix organization.  Coached 8 team members; provided direction on global market research, business development, and overall project feasibility.

Team Leader & Marketing Development Manager, Research & Development Global Innovation Team

Selected to lead the turn-around of this declining business with P&L responsibility. Achieved top & bottom line growth of ~ 2% and 6% & managed  Advertising & Promotions budget for 100+ SKU’s.

Product Manager - Skin Care Business

Led initiatives to drive volume growth and margin enhancement with full P&L responsibility.

Product Manager - Tissue Business

"A leader sees greatness in other people.  He nor she can be much of a leader if all she sees is herself".  This quote from Maya Angelou is a testament to my purpose.  As a creative "People Person", I humbly build 21st century leaders who defy odds in unlocking the world's greatest talent.  My leadership is based on the philosophy that the best leaders lift as they climb. Having served in key Talent Management roles, I know that people are the critical success factor for business growth. As such, I choose to passionately pursue facilitating sustainable cultural change that drives business results and provides opportunity for all.

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The Battle

Charminta Brown, M.Ed.

Jackie Martin

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