Nike

DC Operations Manager

Grays Enterprise Inc

* Develop and implement the company's strategic vision and long-term business plan.
 * Identify and evaluate new investment opportunities, including acquisitions, development projects, and partnerships.
 * Analyze market trends and competitive landscape to inform strategic decision-making.
 * Establish and maintain strong relationships with investors, lenders, and other stakeholders.
 * Oversee the company's financial performance, including budgeting, forecasting, and financial reporting.
 * Manage cash flow, optimize expenses, and maximize profitability.
 * Secure financing for acquisitions and development projects.
 * Monitor and manage financial risks.
 * Ensure efficient and effective property management operations.
 * Oversee tenant relations, maintenance, and compliance with all applicable laws and regulations.
 * Implement and improve property management systems and processes.
 * Conduct due diligence, negotiate contracts, and manage the closing process.

Amazon

Responsible for leading, developing, and engaging a team of 6 salaried leaders and 500+ associates

Operations Manager

Agilent Technologies

* Drove significant process improvements across multiple departments, resulting in increased efficiencies and reduced risk.
 * Leveraged project management methodologies to lead key initiatives, including an ERP system (BPCS) changeover.
 * Ensured seamless integration and comprehensive documentation (SOPs/work instructions) during the ERP system changeover.
 * Collaborated with leadership to identify and implement strategic process enhancements.
 * Optimized workflows and supply chain operations.

Business Process Analyst

* Leadership & Development: Mentored, trained, and developed a team of 5 Process Assistants and over 300 hourly associates, achieving a milestone of shipping 100k+ in volume.
 * New Site Launch: Successfully launched the first ARFC in Tennessee, onboarding over 200 associates within the initial 30 days.
 * Quality Improvement: Significantly reduced quality defects from 17k to under 1.5k by establishing and empowering quality ambassadors.
 * Process Optimization: Proactively identified and led process improvement initiatives, utilizing Lean principles to enhance efficiency and productivity.
 * Safety & Compliance: Championed a culture of safety, achieving over 70% team participation in COVID-19 testing and full vaccinations.
 * Quality Subject Matter Expert: Served as a quality subject matter expert, providing guidance and expertise to improve processes and reduce defects.
 * Problem-Solving Subject Matter Expert: Acted as a problem-solving subject matter expert, effectively addressing and resolving complex operational challenges.

Area Manager Problem Solve/Quailty S.M.E

Milwaukee Tool

* Supervise and motivate a team of shipping and picking associates.
 * Schedule and assign daily tasks to ensure efficient workflow.
 * Train and mentor team members on proper procedures and safety protocols.
 * Monitor team performance and provide feedback for improvement.
 * Resolve employee issues and maintain a positive work environment.
 * Oversee the accurate and timely processing of outbound shipments.
 * Ensure compliance with shipping regulations and carrier requirements.
 * Coordinate with carriers to schedule pickups and deliveries.
 * Manage shipping documentation and maintain accurate records.
 * Optimize shipping processes to reduce costs and improve efficiency.
 * Manage the efficient and accurate picking of customer orders.
 * Ensure inventory accuracy and proper storage.
 * Implement and maintain efficient picking strategies and procedures.
 * Monitor picking performance and identify areas for improvement.
 * Utilize warehouse management systems (WMS) to track inventory and order status.
 * Maintain accurate inventory records and conduct regular cycle counts.
 * Monitor inventory levels and report discrepancies.
 * Ensure proper storage and handling of inventory.
 * Identify and implement process improvements to enhance efficiency and productivity.
 * Utilize Lean principles to optimize warehouse operations.
 * Analyze data and generate reports to track performance and identify trends.
 * Ensure compliance with all safety regulations and company policies.
 * Promote a safe working environment and conduct regular safety meetings.
 * Maintain a clean and organized warehouse.
 * Act as a problem solve subject matter expert, effectively addressing and resolving complex operational challenges.

Distribution Supervisor

Radial Inc.

Operations Supervisor

FedEx Express

Ramp Agent

Accelerating Ambitious Individuals' Personal, Entrepreneurial, and Career Growth and Development | Operations Leader | Real Estate Investor |

Passionate about driving operational excellence and delivering results, I am an accomplished operations leader and entrepreneur with a proven track record of success. With a strong background in managing and optimizing business operations, I have consistently led teams to achieve operational efficiency, cost savings, and improved performance.

As an operations leader, I excel in developing and implementing strategies that streamline processes, enhance productivity, and drive business growth. I have a deep understanding of supply chain management, lean methodologies, and continuous improvement principles, which enable me to identify opportunities for optimization and drive operational excellence across all functional areas.

In addition to my expertise in operations, I am also an entrepreneur at heart. leveraging my entrepreneurial mindset, creativity, and strategic thinking. I thrive in dynamic and fast-paced environments, where I can identify develop innovative solutions and drive business growth.

With a strong focus on collaboration and team leadership, I have a proven ability to build and motivate high-performing teams, fostering a culture of excellence, accountability, and innovation. I believe in empowering individuals to reach their full potential and creating an inclusive and collaborative work environment.

Charles A. Gray

BlueOval SK, LLC

- Implement and maintain a functional payroll system throughout the BlueOvalSK network. 
- Oversee the processing of weekly and bi-weekly payroll processing by payroll coordinators. 
- Collaborate with HCM vendor to ensure payroll functions are set up and implemented properly for corporate and production employees.
- Audit payroll transactions to ensure all amounts and payment dates are accurate. 
- Process ad-hoc, periodic, quarterly, and annual reporting. 
- Prepare General Ledger (GL) Reports. 
- Manage payroll discrepancies quickly and efficiently. 
- Ensure compliance with all payroll and tax laws. 
- Collaborate with Finance, Accounting and HR to create payroll reports and forecasts. 
- Support and/or coordinate all internal and external audits related to payroll. 
- Establish and maintain effective communication and working relationships with colleagues, officials, and outside agencies.
- Integration of new practices of the Joint Venture and high growth, high-speed transitions.

Payroll Manager

Robert Half

-Conducted audit of financial statements, internal controls, and operational processes to ensure compliance with relevant laws, regulations, and policies.
-Analyzed financial data, records, and reports to identify discrepancies, errors, or areas for improvement.
-Prepared detailed audit findings and recommendations for management, highlighting areas of concern, providing recommended corrective actions.
- Analyzed city labor union agreements, Memorandum of Understanding (MOU), emphasizing payroll related provisions and changes.

Internal Audit Consultant

•    Deliver robust support to the payroll team while actively managing client accounts.
•    Manage a diverse portfolio of clients, leading collaboration with internal service teams and business units to ensure accurate payroll processes and legislative compliance.
•    Serve as a client advocate, leveraging combined HR and payroll expertise to gauge client needs and exceed expectations, utilizing industry best practices.
•    Examine payroll records, payroll taxes, state forms, deductions, and garnishments for auditing and compliance purposes. 
•    Devise innovative strategies and methods to enhance client satisfaction, improve efficiency, and overall payroll management as reflected in improved Net Promoter Scores (NPS).
•    Oversee management and allocation of employee inquiries and service requests to ensure timely and successful resolution.
•   Research, identify, and compile required state and local documentation for payroll tax accounts in coordination with state and local tax authorities.

Senior Payroll Specialist

Southwest Tennessee Community College

Supervised team of five (5) payroll analysts and two (2) payroll associates to process weekly, bi-weekly, and monthly payroll for 1,200 employees.

•	Managed daily operations for payroll department including staff coaching and development, scheduling, and training, providing support to Payroll Director
•	Prepared and analyzed ad-hoc payroll reports; Quarterly and annual filing of federal tax forms, state unemployment tax forms and W-2's
•	Communicated and collaborated with Human Resources, Budget and Finance departments to review/revise processes, policies, procedures and systems.
•	Handled sensitive information with confidentiality.
•	Served as point of contact for implementation and training of UKG timekeeping/payroll system; developed and facilitated employee training of system to all end users, faculty, and administrative staff.
•	Extensive knowledge of payroll functions including reporting, balancing, journal entries, financial analysis, reconciliations, garnishments, benefit deductions, and payroll taxes.
•	Ensured compliance with federal, state, and local laws, labor legislation, and industry best practices.
•	Identified and presented to CFO, Directors, and Senior Leadership process improvement opportunities, recommended solutions to streamline and automate manual processes.

Director Payroll, Assistant

Adecco Group

Managed payroll preparation/processing for Adecco associates (3000+) across multiple high-volume distribution centers; including Nike, Sephora, Williams Sonoma, Radial.

•	Processed multi-state payroll and taxes. Conducted compliance audits.
•	Ensured accurate and timely processing of payroll transactions including changes to pay rates, terminations, benefits, garnishments, taxes, and other deductions.
•	Maintained compliance, streamlined payroll procedures for efficiency, and remained up to date with current regulations and best practices.
•	Ensured compliance with federal, state, and local employment laws.
•	Handled sensitive information with confidentiality.

Payroll Operations Manager

Vatterott College

Administered pre- and post-admissions recruitment services and selection process to enable non-traditional School to attract, admit and enroll the best qualified applicants from diverse academic and personal backgrounds. 

•	Assisted in analyzing and utilizing data to inform and improve admissions processes. 
•	Supported the enrollment efforts of the campus by providing admissions information to prospective and newly admitted students;
•	Served as representative of the college for recruitment events including career/college fairs, local high schools, and surrounding area colleges and universities

Senior Recruitment Specialist

PepsiCo

Managed portfolio of new and established customer accounts to achieve success and drive financial performance; Developed positive relationships with clients; Acted as the point of contact and handle customers’ individual needs; 

  Generated new business using existing and potential customer networks, driving sales; Resolved conflicts and provide solutions to customers in a timely manner; Supervised account representatives to ensure sales increase; 
  Reported on the status of accounts and transactions; Set and track sales account targets, aligned with company objectives; Monitored sales metrics (e.g. quarterly sales results and annual forecasts); --- 
  Suggested actions to improve sales performance and identify opportunities for growth

Sales Account Manager

Provided people and workflow coordination. 

•	Supported individual and team development by analyzing data, attention to detail, assessing business metrics and provided timely feedback. 
•	Managed department accountabilities including processing customer orders and returns, leading groups (rotationally), maintaining product inventory, using necessary tools & equipment, maintaining a clean and safe working environment. 
•	Facilitated training sessions for SAP systems, department processes, and equipment.

Business Operations Specialist

As a Senior Payroll Specialist at ADP, I deliver robust support to the payroll team and manage a diverse portfolio of client accounts. With over 15 years of payroll and benefits experience in various industries, I have developed a combined HR and payroll expertise that enables me to gauge client needs and exceed expectations, utilizing industry best practices.

I am passionate about ensuring accurate payroll processes and legislative compliance, examining payroll records, payroll taxes, state forms, deductions, and garnishments for auditing purposes. I also devise innovative strategies and methods to enhance client satisfaction, improve efficiency, and overall payroll management, as reflected in improved Net Promoter Scores (NPS). I value collaboration, cross-team communication, and employee development, and I handle sensitive information with confidentiality.

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The Battle

Charles A. Gray

Adrienne Johnson

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