Nike

DC Operations Manager

Grays Enterprise Inc

* Develop and implement the company's strategic vision and long-term business plan.
 * Identify and evaluate new investment opportunities, including acquisitions, development projects, and partnerships.
 * Analyze market trends and competitive landscape to inform strategic decision-making.
 * Establish and maintain strong relationships with investors, lenders, and other stakeholders.
 * Oversee the company's financial performance, including budgeting, forecasting, and financial reporting.
 * Manage cash flow, optimize expenses, and maximize profitability.
 * Secure financing for acquisitions and development projects.
 * Monitor and manage financial risks.
 * Ensure efficient and effective property management operations.
 * Oversee tenant relations, maintenance, and compliance with all applicable laws and regulations.
 * Implement and improve property management systems and processes.
 * Conduct due diligence, negotiate contracts, and manage the closing process.

Amazon

Responsible for leading, developing, and engaging a team of 6 salaried leaders and 500+ associates

Operations Manager

Agilent Technologies

* Drove significant process improvements across multiple departments, resulting in increased efficiencies and reduced risk.
 * Leveraged project management methodologies to lead key initiatives, including an ERP system (BPCS) changeover.
 * Ensured seamless integration and comprehensive documentation (SOPs/work instructions) during the ERP system changeover.
 * Collaborated with leadership to identify and implement strategic process enhancements.
 * Optimized workflows and supply chain operations.

Business Process Analyst

* Leadership & Development: Mentored, trained, and developed a team of 5 Process Assistants and over 300 hourly associates, achieving a milestone of shipping 100k+ in volume.
 * New Site Launch: Successfully launched the first ARFC in Tennessee, onboarding over 200 associates within the initial 30 days.
 * Quality Improvement: Significantly reduced quality defects from 17k to under 1.5k by establishing and empowering quality ambassadors.
 * Process Optimization: Proactively identified and led process improvement initiatives, utilizing Lean principles to enhance efficiency and productivity.
 * Safety & Compliance: Championed a culture of safety, achieving over 70% team participation in COVID-19 testing and full vaccinations.
 * Quality Subject Matter Expert: Served as a quality subject matter expert, providing guidance and expertise to improve processes and reduce defects.
 * Problem-Solving Subject Matter Expert: Acted as a problem-solving subject matter expert, effectively addressing and resolving complex operational challenges.

Area Manager Problem Solve/Quailty S.M.E

Milwaukee Tool

* Supervise and motivate a team of shipping and picking associates.
 * Schedule and assign daily tasks to ensure efficient workflow.
 * Train and mentor team members on proper procedures and safety protocols.
 * Monitor team performance and provide feedback for improvement.
 * Resolve employee issues and maintain a positive work environment.
 * Oversee the accurate and timely processing of outbound shipments.
 * Ensure compliance with shipping regulations and carrier requirements.
 * Coordinate with carriers to schedule pickups and deliveries.
 * Manage shipping documentation and maintain accurate records.
 * Optimize shipping processes to reduce costs and improve efficiency.
 * Manage the efficient and accurate picking of customer orders.
 * Ensure inventory accuracy and proper storage.
 * Implement and maintain efficient picking strategies and procedures.
 * Monitor picking performance and identify areas for improvement.
 * Utilize warehouse management systems (WMS) to track inventory and order status.
 * Maintain accurate inventory records and conduct regular cycle counts.
 * Monitor inventory levels and report discrepancies.
 * Ensure proper storage and handling of inventory.
 * Identify and implement process improvements to enhance efficiency and productivity.
 * Utilize Lean principles to optimize warehouse operations.
 * Analyze data and generate reports to track performance and identify trends.
 * Ensure compliance with all safety regulations and company policies.
 * Promote a safe working environment and conduct regular safety meetings.
 * Maintain a clean and organized warehouse.
 * Act as a problem solve subject matter expert, effectively addressing and resolving complex operational challenges.

Distribution Supervisor

Radial Inc.

Operations Supervisor

FedEx Express

Ramp Agent

Accelerating Ambitious Individuals' Personal, Entrepreneurial, and Career Growth and Development | Operations Leader | Real Estate Investor |

Passionate about driving operational excellence and delivering results, I am an accomplished operations leader and entrepreneur with a proven track record of success. With a strong background in managing and optimizing business operations, I have consistently led teams to achieve operational efficiency, cost savings, and improved performance.

As an operations leader, I excel in developing and implementing strategies that streamline processes, enhance productivity, and drive business growth. I have a deep understanding of supply chain management, lean methodologies, and continuous improvement principles, which enable me to identify opportunities for optimization and drive operational excellence across all functional areas.

In addition to my expertise in operations, I am also an entrepreneur at heart. leveraging my entrepreneurial mindset, creativity, and strategic thinking. I thrive in dynamic and fast-paced environments, where I can identify develop innovative solutions and drive business growth.

With a strong focus on collaboration and team leadership, I have a proven ability to build and motivate high-performing teams, fostering a culture of excellence, accountability, and innovation. I believe in empowering individuals to reach their full potential and creating an inclusive and collaborative work environment.

Charles A. Gray

Snowflake

As an Acquisition SDR for the SLED (State, Local Government, and Education) Team at Snowflake, I specialize in identifying and engaging key decision-makers within the public sector. I help government agencies and educational institutions navigate their data challenges by introducing Snowflake’s scalable, secure, and cost-effective cloud solutions. By leveraging market insights and consultative outreach, I generate qualified opportunities that drive digital transformation. Collaborating with cross-functional teams, I support pipeline growth and strategic initiatives to enhance data-driven decision-making across the SLED sector.

Strategic Accounts │ Acquisition│ Sales Representative Snowflake

Supply Chain Manager

•	Creating detailed Excel reports and dashboards to track key operational metrics across multiple sites, enabling data-driven decision makings that drove over $15,000 in cost savings monthly. 
•	Facilitating cross-functional discussions, identifying and addressing risks and concerns, while implementing mitigation strategies in an Agile team environment  
•	Oversee operations for multiple warehouse facilities in the Southeast region, monitoring inventory levels, expenses, and to improve workforce productivity by 12% to optimize efficiency.

Storm3

• Provide DevOps and Software Engineers for the Health Tech market
• Established over 100 strategic partnerships, targeting Senior Engineers to implement them within Health-Tech Startups around the country
• Analyzed metrics related to hiring efficiencies, source of hire, and agency usages.

Technical Consultant

Alpha Phi Alpha Fraternity

President

Chapter Member

Sports Psychology Lab

Research Assistant

Pain Research and Intervention Center Of Excellence

• Led clinical trials and examinations, analyzed results, prepared progress reports on medical study of neurology, and maintained current knowledge of study offerings to inform test subjects and team members.
• Performed clinical procedures and exams for neurology study. Analyzed results and prepared analytical progress reports. Served as an informational resource on study offerings and products for test subjects and team member

Neurology Research Associate

Black Student Union

The Home Depot

Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services
• Access electronic and paper cataloging systems to look up product information and availability
• Highly professional-dependable, reliable and able to perform duties with minimal supervision

Customer Service Specialist

Career Resource Center Santa Fe College

Conducted initial intakes to assess each client's vocational and educational levels, which led to the formulation of individual service plans to aid clients with their transitioning to gainful employment
• Conducted and recorded mock interviews which focused on tough interview questions and provided constructive feedback to clients
• Develop relationships with students. Ensure employment readiness which includes but not limited too; resume writing, mock interviewing, job search techniques, etc.

Career Assistant

Dunkin Donuts

Parttime Sales Associate

As a young professional driven by intrinsic motivation, I have built myself into an experienced leader who  is equipped to strengthen and positively impact operations and implement process improvements, to maximize company cost, service, and customer satisfaction. I possess the ability to dive deep into data to provide captivating, efficient, and useful business solutions. My expertise includes:  Microsoft Word, Excel, SQL, Tableau,  Supply Chain Logistics, and Program Management.

taplio

The Battle

Charles A. Gray

Carter Mareus

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