Nike

DC Operations Manager

Grays Enterprise Inc

* Develop and implement the company's strategic vision and long-term business plan.
 * Identify and evaluate new investment opportunities, including acquisitions, development projects, and partnerships.
 * Analyze market trends and competitive landscape to inform strategic decision-making.
 * Establish and maintain strong relationships with investors, lenders, and other stakeholders.
 * Oversee the company's financial performance, including budgeting, forecasting, and financial reporting.
 * Manage cash flow, optimize expenses, and maximize profitability.
 * Secure financing for acquisitions and development projects.
 * Monitor and manage financial risks.
 * Ensure efficient and effective property management operations.
 * Oversee tenant relations, maintenance, and compliance with all applicable laws and regulations.
 * Implement and improve property management systems and processes.
 * Conduct due diligence, negotiate contracts, and manage the closing process.

Amazon

Responsible for leading, developing, and engaging a team of 6 salaried leaders and 500+ associates

Operations Manager

Agilent Technologies

* Drove significant process improvements across multiple departments, resulting in increased efficiencies and reduced risk.
 * Leveraged project management methodologies to lead key initiatives, including an ERP system (BPCS) changeover.
 * Ensured seamless integration and comprehensive documentation (SOPs/work instructions) during the ERP system changeover.
 * Collaborated with leadership to identify and implement strategic process enhancements.
 * Optimized workflows and supply chain operations.

Business Process Analyst

* Leadership & Development: Mentored, trained, and developed a team of 5 Process Assistants and over 300 hourly associates, achieving a milestone of shipping 100k+ in volume.
 * New Site Launch: Successfully launched the first ARFC in Tennessee, onboarding over 200 associates within the initial 30 days.
 * Quality Improvement: Significantly reduced quality defects from 17k to under 1.5k by establishing and empowering quality ambassadors.
 * Process Optimization: Proactively identified and led process improvement initiatives, utilizing Lean principles to enhance efficiency and productivity.
 * Safety & Compliance: Championed a culture of safety, achieving over 70% team participation in COVID-19 testing and full vaccinations.
 * Quality Subject Matter Expert: Served as a quality subject matter expert, providing guidance and expertise to improve processes and reduce defects.
 * Problem-Solving Subject Matter Expert: Acted as a problem-solving subject matter expert, effectively addressing and resolving complex operational challenges.

Area Manager Problem Solve/Quailty S.M.E

Milwaukee Tool

* Supervise and motivate a team of shipping and picking associates.
 * Schedule and assign daily tasks to ensure efficient workflow.
 * Train and mentor team members on proper procedures and safety protocols.
 * Monitor team performance and provide feedback for improvement.
 * Resolve employee issues and maintain a positive work environment.
 * Oversee the accurate and timely processing of outbound shipments.
 * Ensure compliance with shipping regulations and carrier requirements.
 * Coordinate with carriers to schedule pickups and deliveries.
 * Manage shipping documentation and maintain accurate records.
 * Optimize shipping processes to reduce costs and improve efficiency.
 * Manage the efficient and accurate picking of customer orders.
 * Ensure inventory accuracy and proper storage.
 * Implement and maintain efficient picking strategies and procedures.
 * Monitor picking performance and identify areas for improvement.
 * Utilize warehouse management systems (WMS) to track inventory and order status.
 * Maintain accurate inventory records and conduct regular cycle counts.
 * Monitor inventory levels and report discrepancies.
 * Ensure proper storage and handling of inventory.
 * Identify and implement process improvements to enhance efficiency and productivity.
 * Utilize Lean principles to optimize warehouse operations.
 * Analyze data and generate reports to track performance and identify trends.
 * Ensure compliance with all safety regulations and company policies.
 * Promote a safe working environment and conduct regular safety meetings.
 * Maintain a clean and organized warehouse.
 * Act as a problem solve subject matter expert, effectively addressing and resolving complex operational challenges.

Distribution Supervisor

Radial Inc.

Operations Supervisor

FedEx Express

Ramp Agent

Accelerating Ambitious Individuals' Personal, Entrepreneurial, and Career Growth and Development | Operations Leader | Real Estate Investor |

Passionate about driving operational excellence and delivering results, I am an accomplished operations leader and entrepreneur with a proven track record of success. With a strong background in managing and optimizing business operations, I have consistently led teams to achieve operational efficiency, cost savings, and improved performance.

As an operations leader, I excel in developing and implementing strategies that streamline processes, enhance productivity, and drive business growth. I have a deep understanding of supply chain management, lean methodologies, and continuous improvement principles, which enable me to identify opportunities for optimization and drive operational excellence across all functional areas.

In addition to my expertise in operations, I am also an entrepreneur at heart. leveraging my entrepreneurial mindset, creativity, and strategic thinking. I thrive in dynamic and fast-paced environments, where I can identify develop innovative solutions and drive business growth.

With a strong focus on collaboration and team leadership, I have a proven ability to build and motivate high-performing teams, fostering a culture of excellence, accountability, and innovation. I believe in empowering individuals to reach their full potential and creating an inclusive and collaborative work environment.

Charles A. Gray

Area Manager of Operations @Amazon

Target

Senior Executive

Belk

Senior Manager

Nordstroms

Selling Manager of Women Shoes Division Phipps Plaza Mall, with 6.0 million annual
retail sales, 3 assistant managers and 16 sales associates
Selling Manager of Designer and Salon Shoes Perimeter Mall, with 4.5 million annual
retail sales, 2 assistant managers and 10 sales associates
Selling Manager of Salon &BP Shoes Phipps Plaza Mall, with $5.4 million annual retail
sales, 3 assistant managers and 18 sales associates
Achieved pace setter status for highest productivity in the Atlanta
Region and customer service

Sales Manager

Bloomingdale's

Men’s & Luggage Divisions’ Sales Manager, with $6.0 million annual retail sales and
22 sales associates

Neiman Marcus

Area Sales Manager of Men's Designer Sportswear, with $6.0 million annual retail sales and
14 sales associates

Parisian

Area Sales Manager of Ladies Shoes with $7.0 million annual retail sales, 2 assistant
managers, 24 sales associates, and 2 stock persons
Area Sales Manager of Career Separates, Evening Wear, And Children's World

Lord & Taylor

Area Sales Manager of Ladies Shoe Department with $5.5 annual retail sales 18 sales
associates and 1 stock person
Achieved Diamond Star status for excellent customer service and productivity. Achieved
President's club status for demonstrating highest sales performance

Naggar Travel Agency

Organized and marketed travel plans for english speaking tourists, with group sizes ranging from 6 to 110 tourists

Tour Leader Operation Manager

I am a genuine "people person" who enthusiastically enjoys management and sales. I have over 25 years of Sales Management experience in high end retail companies such as Neiman Marcus, Parisians, Bloomingdale's, Nordstrom and Target with a proven track record for business building, management, engagement, as well as with recognition awards for my personal sales and leadership achievements.

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The Battle

Charles A. Gray

Ahmed Hassan

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