Charlene Li Keynote Speaker & Strategic Advisor

Quantum Networks Group

Founder & CEO

100 Coaches Agency

100 Coaches brings together the world’s leading executive coaches, top business thinkers and best leaders with the common purpose to prepare, develop, and energize inspired leaders for the future.

100 Coaches was launched in 2016 by world-renowned educator and leadership coach Marshall Goldsmith as a network to learn and collaborate and ultimately ‘Pay It Forward.’ The agency specializes in connecting the world’s best coaches with top leaders that best fit their needs. 

As a certified Stakeholder-Centered Coach, I focus on supporting leaders through disruptive transformations and ensuring we establish clear success measures to track and report on our progress to your key stakeholders. I provide a money-back guarantee that we get results!

Executive Transformation Coach

LinkedIn

Named a LinkedIn Influencer when the program launched in 2012 and was named one of the LinkedIn Top Voices: Company Culture in April 2022 which highlights 10 must-follow thought leaders covering how to build great workplaces, develop talent and cultivate inclusive cultures.

LinkedIn Top Voices

Member of YPO San Francisco Gold and YPO Global One Chapters.

Member

Member of YPO San Francisco Gold and YPO Pacific One chapters. Served on the Pacific Regional Regional Executive Board, the Membership Committee of YPO Pacific One, and the YNG+ Taskforce.

Regional Executive Board, Pacific Region

PA Consulting

As the leader of our research group, I set the agenda for our thought leadership focused on cross-sector issues facing leaders. 

PA is the innovation and transformation consultancy that brought the home pregnancy test and the Sydney Opera House to life – alongside thousands of other ingenious solutions as every day and monumental. We believe in the power of ingenuity to build a positive human future in a technology-driven world.

Chief Research Officer

Altimeter, a Prophet Company

I helped leaders thrive with disruption as a Senior Fellow at Altimeter which I founded and was acquired by Prophet in July 2015. 

I have written or co-authored six books, including "Groundswell: Winning In A World Transformed By Social Technologies"​, the New York Times bestseller, "Open Leadership"​, "The Engaged Leader", and my latest book, "The Disruption Mindset".

My current research includes leadership, digital strategy, employee experience, and creating growth and innovation cultures.

Founder & Senior Fellow

I helped leaders thrive with disruption, especially new technologies that impact their strategies and organizations. I did this through the research and consulting work we did at Altimeter Group, which I founded and where I was the CEO.

Jumpshot Inc

Served on the Jumpshot Board of Directors and the Audit Committee. I'd been following Jumpshot for over two years and joined the board because they provide deep insight into customer journeys while adhering to the strictest protocols around personally identifiable information (PII).

Board Member

Forrester Research

Research and analyze how media companies and marketers use technology to improve their business strategies and practices. Research topics include social technologies, searcn marketing, marketing mix, digital marketing growth, online recruitment and online classifieds, social networks, portals (like AOL, MSN, and Yahoo!), local media, especially newspapers.

Principal Analyst

Led the Media and Marketing research team, ranging from 7-10 analysts and research associates. Responsible for all research produced by the analysts, as well as liasons with the sales force.

Research Director

Industry analyst covering Internet advertising, online recruitment, online promotions, and portals. Also looked at newspaper publishing strategies.

Senior Analyst

Community Newspaper Company

Created the Internet publishing division of CNC. Wrote original business plan and obtained funding from Fidelity Investments, the parent company. Put 200 individual towns and cities online at www.townonline.com, which included 120 community and daily newspapers (total circulation 1+ million). Won two EPpy awards for best local site and best commercial product (for the online recruitment site). Also held positions on the Newspaper Association of America's online publishing advisory board.

Internet Publisher

I catalyze transformation as an expert on disruptive transformation strategy and leadership. I'm an entrepreneur and NY Times bestselling author and have seen business, society, and the world undergo seismic changes. My work includes writing books, speaking, advising, and coaching companies and their leaders and I've worked with 14 of the Dow Jones 30 companies. 

I help leaders and their organizations in three ways: 

1) Research, Writing, and Streaming: I share my research and thinking through books and articles. I stream weekly here on LinkedIn, usually Tuesday at 9 am PST. I research and develop strategies for disruptive innovation, leadership in challenging times, and the impact of generative AI on the future of work. I was named one of LinkedIn's Top 10 Voices on Company Culture in 2022. 

2) Speaking and Workshops: From conference keynotes to intimate executive gatherings, my speeches and workshops educate and identify specific actions people can take to start making the future a reality today. Peppered with relevant examples, I tailor the content for every audience. I love creating "a-ha" moments when the audience sees what is possible in the future and has the confidence to take the next step.  I specifically emphasize the importance of relationships, empathy, and wisdom in leadership and transformation. Partial client list and appearances include Adobe, Banfield, Cloudera, Coty, Genesys, KPMG, Novartis, Oracle, Providence Health, SAP, SxSW, TED, Tony Robbins, US Navy, Verizon, Workplace from Meta, World Business Forum, and the World Economic Forum.  

3) Advisory and coaching. I take on a few select advisory and coaching clients a year, typically on a retainer basis. My advisory work addresses specific transformation challenges facing an organization, from shifting strategic focus to driving culture change. In my coaching, I work with people who are already great leaders and support them in leading disruptive, transformative change using a stakeholder-centered coaching approach developed by Marshall Goldsmith. Clients have included: Adobe, IBM, Microsoft, Southwest Airlines,

Charlene Li

Katia Walsh, Ph.D.

Harvard Business School

Chief Digital Officer, Executive Leadership Team

Securian Financial

Securian Financial is a Fortune 500 diversified financial services firm serving individual customers and institutions since 1880. It has outlasted economic ups and downs while staying true to its clients. It is committed to the markets it serve, providing insurance, investment and retirement solutions that give families the confidence to focus on what’s truly valuable: banking memories with those who matter most.

Director, Board Of Directors, Corporate Governance and Public Affairs Committee,Investment Committee

Levi Strauss & Co.

Global Digital, Data, AI and Strategy expert driving the iconic brand's Digital Transformation in a role that Levi Strauss & Co. pioneered across industries. Named among San Francisco's Top 50 Women (2022), VentureBeat's global AI Mentor (2021),US enterprise Women Defining the 21st Century AI movement (2020), #3 among the world's Global Innovators, 12 Business Leaders defining the UK Artificial Intelligence industry (2020), Most Influential Business Women in the UK (2019), and Top 50 Retail Insider Movers and Shakers (2019) for:
• Building a unique enterprise capability that combines Digital, Data, Analytics, Machine Learning, Artificial Intelligence, Strategy, and Growth Initiatives
• Establishing a Digital, Data, Analytics, and AI function that delivered immediate value even in its first year during a global pandemic
• Created a commercial capability integrating Digital, Data, and AI competencies in the P&L of the Levi Strauss & Co. markets to directly support key business priorities
• Enabling digital, cloud and related technology innovations to harness the company's data assets going back 170 years, while collecting new data, enriching and modernizing with 3D, AR, VR
• Achieving strategic goals and industry leadership in AI applications to customer experience, design, demand planning, assortment, pricing, and promotions
• Driving Levi Strauss & Co.’s participation in the digital economy and continued brand strength - helping the next generations #LiveinLevis

Chief Global Strategy and AI Officer, Executive Leadership Team 

UniCredit

One of four global Digital, Data, AI, and Cyber-security experts serving on UniCredit's inaugural Transformation and Innovation Advisory Board. This industry-leading Board supports UniCredit in identifying and evaluating transformation opportunities, as well as challenging and guiding in the selection and development of transformative initiatives. The Board works closely with the UniCredit CEO and Chief Transformation Office throughout the year. A total of five advisors inform, enable, and steer the adoption of digital and data assets; new business models, e.g., fintech, and challenger ways of working; and initiatives that enhance the customer experience, create a competitive advantage for, and strengthen the future of the pan-European bank.

Transformation and Innovation Advisory Board member

Fellowship.AI

Fellowship.ai is a non-profit, San-Francisco-based organization that offers a free machine learning fellowship to student cohorts around the world. The training focuses on hands-on experience, giving aspiring machine-learning specialists the chance to hone their skills by building real-world applications and applying the latest deep-learning research. This is a major contribution to training people with the aptitude and attitude to become machine learning practitioners, and staffing businesses with much-needed skills in this field,for both today and tomorrow.

Strategy Advisor

Vodafone

In this first-of-its kind Senior Leadership Team role, fueled digital transformation at the world's leading unified communications brand. Built from the ground up and scaled a Big Data and AI capability across Vodafone's 25-country, 500-million customer footprint, both consumer and business-to-business. Delivered a total of ~4 billion euros of customer contract value, 500m euros of cost savings, 30% higher return on investment, and 40% NPS improvement in last two years. Created high-performing teams of 500 data scientists, data engineers around the world. Passionate advocate for diversity; Group Commercial Sponsor of LGBTQ, Women in Big Data. Received numerous awards and recognitions, including being named among the Top 10 Business AI Influencers by the UK government. 
•	Launched and led Big Data and AI capabilities across Vodafone Operating Countries, Group 
•	Transformed customer communications by providing a predictive, proactive, and personalized experience; with 200% uplift in offer redemption and 50% uplift in revenues, at 50% lower cost than traditional marketing
•	Hired Big Data and AI experts in the UK, Italy, Spain, Germany, India, South Africa, Turkey, Egypt, Kenya, New Zealand, the Netherlands, Ireland, Greece, Hungary, Romania, Czech, Albania, Malta and across Vodacom Group; pioneered Agile; trained 100 internal associates in machine learning
•	Built one of the largest Big Data platforms with 25+ PB capacity; migrated to Cloud platforms in Europe, India, South Africa
•	Aggregated 500 trillion records from internal and external data
•	Introduced a robust governance structure, master data, and customer definition management for a unified customer view
•	Delivered high-value Use Cases; pioneered and scaled reinforcement-learning recommender systems
•	Advanced some of the most customer-friendly data security and privacy protection standards 
•	Shepherded data science research for social good with top academic, government, not-for-profit organisations

Chief Global Data and AI Officer, Senior Leadership Team

River Island

One of two global digital and AI experts who guided the digital transformation of River Island, a multi-national privately held fashion and retail company, "spreading the joy of fashion since 1948." Resigned upon joining Levi Strauss & Company to ensure no conflict of interest

Digital Advisory Board Member

Prudential Financial

Senior Leadership Team member at a top global financial services firms
•	Transformed teams, organisational culture, and businesses, and built from the ground up a Big Data and Advanced Analytics capability to deliver customer centricity
•	Initiated, created, and led Prudential's Advanced Analytics capability and organizational transformation
•	Championed and garnered support at the top level; developed a business case, and secured a multi-year, multi-million investment
•	Created a governance structure and acted as a change agent to shepherd best-practice privacy and security standards
•	Instilled a data stewardship discipline and laid the foundation of master data and customer definition management for a single, unified view of the customer.
•	Spearheaded the delivery of a Big Data platform, with capacity for staging large volumes of structured and unstructured data, integrated commercial and open source software, processing power for high-speed analysis, and ability to export models into production environments
•	Hired and led centralized Data Science teams in the US and Ireland with technical skills, an entrepreneurial spirit, and a focus on business impact. Launched the most successful Kaggle data science recruiting competition, with more than 45,000 entries and 2,200 competing teams, ahead of Facebook, Airbnb, and Walmart
•	Applied Advanced Analytics, including state-of-the-art visualization, predictive modelling, prescriptive analytics, and machine learning to solve customer-centric problems. Data services and products included optimization scenarios, scoring tools, and recommendation engines
•	Led research and analysis for Prudential's global businesses and corporate functions, and transformed a research practice into a strategic innovative platform for delivering actionable insights to enhance customer experience, generate thought leadership, and enable growth opportunities.

Head of Data Analytics and Global Strategic Research, Senior Leadership Team

Fidelity Investments

Senior executive at a top financial services firm setting new standards for customer centricity and technology innovation
•	Led the commercialization of a new cloud-based, Software-as-a-Service document and business process management technology for independent financial advisors in the US and Europe •	Headed Fidelity Institutional’s Strategic Marketing Research with responsibility for client experience measurement, online dashboard, and related analytics initiatives, market positioning, strategy development, thought leadership, sales enablement, and competitive insights
•	Launched an innovative proprietary research and competitive intelligence function for the Fidelity Registered Investment Advisor business, including an offshore team in India
•	Initiated, developed, and led Fidelity's flagship Millionaire OutlookTM thought leadership and analytics program, accumulating a proprietary database on U.S. millionaires, arming Fidelity's high-net-worth strategy, creating content and tools for clients' practice management and industry events, and generating millions of media impressions worldwide
•	Received the 2007 Fidelity Institutional Wealth Services Leadership award within a year of hire.

Vice President, Fidelity Investments and Devonshire Investors (Fidelity's Private Equity arm)

Aite Group

Senior Executive at a then start-up financial services consulting and strategy firm in its first year
•	Launched and led the firm's Consumer Analytics practice, arming clients with in-depth knowledge of digital customer behavior trends.

Research Director, Launched Consumer Insights

Global business technologist, making brands indispensable through Digital, Data, and Artificial Intelligence (AI) capabilities across industries:
• Transforming companies into customer-centric cultures 
• Solving high-value problems to enhance customer experience, drive efficiencies, enable new revenues, and make a positive impact on society
• Delivering billions in revenues, cost savings, margin, and return on investment
• Envisioning, developing, and expanding digital products globally and fueling Digital Disruption and Innovation
• Upskilling employees with no-coding-experience into Machine Learning professionals
• Mentoring, advancing, and propelling people and organizations to reach full potential
• Humanizing the technical areas of Digital Technologies, Big Data, Machine Learning, and AI and advancing Ethical and Responsible Data and AI for Social Good
Global recognitions include:
• 2022 Global Data Power; Data Leader CDO Magazine; Top 50 Women of San Francisco
• 2021 VentureBeat AI Mentorship Award and Evanta's Women Technology Leaders
• 2020 Corinium Business of Data 100 Global Data Innovators; Business Transformation 150; Top business leaders of UK Artificial Intelligence Industry
• 2019 Forbes Women Defining the 21-century AI movement; 2019, 2020 World Economic Forum Data Policy Leader
• 2019 Top 50 Retail Insider Movers and Shakers
• 2019 UK Influential Business Woman Award 
• 2018, 2019 Data Leader of the Year, Women in IT
• 2018 Top 10 most influential people in data-driven businesses
• 2017 Data Leader of the Year
• 2017 Best-in-Class Winner in Internet and Telecoms
• 2017's top 5 Women in Tech worldwide
Expertise: At Forrester, helped Fortune 500 brands and start-ups thrive on technology change; at Fidelity, enabled businesses to achieve strategic goals and lead in customer experience through Data and Technology - incl. one of the first FinTech platform businesses; at Prudential, launched the top Kaggle competition, with ~45,000 entries and 2,200 teams, and, through AI, transformed life insurance sales from a 10-week to a 2-day process; at Vodafone, built, led, and scaled a Big Data and AI capability for 500 million customers in 25 countries delivering 2 billion euros per year; at Levi Strauss & Company, launched, leading, and scaling the Digital, Data, and AI transformation of the iconic brand
Industries: Retail; Telecommunications; FinTech, InsurTech, Financial services; Consumer Goods, Business-to-Business

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Charlene Li

Katia Walsh, Ph.D.

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