US Navy

Command Master Chief

The Optimizer Group

CEO of The Optimizer Group. We are a premier boutique focused on optimizing organizational performance. A Veteran own business.

President

Simple philosophy alert!



1. Managers are the most impactful force in modern organizations.
2. Senior leaders who can direct this force lead successful organizations.

I can help create both.

Who is this guy?

For the past 22 years, I've helped build the World's most powerful Navy. I have led impactful teams in contested environments and I'm responsible for producing over 7K leaders. 

I'm on a mission to help 10 million leaders chart a new path forward, optimize their management, and lead the charge for high performance and well-being at work.

Two more things:

1. I post daily about leadership. Share One Pro Tip. You can hit follow, and you'll see my post.

2. I am known as The Management Optimizer because it sounds better than Management Yoda.

I would like to know about you. 👋Feel free to DM me.

Cesar Rojas

Freelance - Open to opportunies 💫 

LLFS - Bespoke & Robust product and service offering from the most prominent Corporate Companies

Management of multiple facets in the business.I’m sector-agnostic, which allows me to leverage my professionalism across diverse industries, proven by my extensive career and multifaceted achievements.Turning startups into revenue powerhouses since 2009. Global remote teams, customer-first mindset, and tech-savvy.Scaling is in my DNA.I consider myself a true Renaissance Man in business.Dynamic, versatile, and unwavering in my commitment to excellence.I have honed in on the craft of client engagement. I take full ownership of my responsibilities, ensuring scalable success and customer satisfaction that lasts. And the rest as I say is Revenue!

Director

LLFS

I am emotionally intelligent with excellent people skills & Customer Centricity/Success & Service at the Apex of my success, I have15 years of SeniorManagement experience being a Director reporting to C-Suite level/Board&Exco Members constantly,I work well with people and by myself,I'm motivated,self driven and goal oriented ,I'm a fast study,I'm charming,charismatic,Resilient,intellectual& influence people in the right way,I believe success does not keep office hours,I've worked in the Customer service industry for 20 years and have being in Senior management for many the most prominent companies in South Africa as well as my own endeavors including a Transport&Logistics/CourierCompany as well as a Marketing,Promotions&Events company simultaneously managing a large staff compliment accross all these ventures anywhere from 400/1000.During this time I have been equipped,fashioned&conditioned to Manage&enagage various types of clients to achieve&deliver on their requests,Always target driven with the knowledge that change is the only constant.Treat every client as if they are your only one.

I am extremelyTechSavvy&experienced indistribution channels, target demograhic, analysing trends ,finding solutions,minimising expenses whilst increasing revenue and most importantly Customer/Success/Delivery &Satisfaction,Problem solving and Conflict Resolution,Mass Psychology.
We all Customers/Clients and expect the best most superior service, my plethora of experience and leaning into this has helped me formulate the best strategies for Customer Centricity, Services, Delivery,Satisfaction and Longivity.

Everybody has a product, the real commodity that should be focused on is the Customer,Continuous Exceptional Service will attract, retain and remain the greatest attraction to your clients and will create Customer confidence and retention, I am passionate about knowledge & learning something everyday as such is the world we live in,keep up or be left behind,Know your audience!

Sales Director / Retail & Corporate Distribution channels/Customer Success Manager 

Key Account Management Specialist

Project / Campaign Manager / Contact Center Management 

Business Development Manager

Sales And Marketing Specialist

Training Manager / BPO

Ensuring that that all processes,strategies and services are of the highest pedigree to guarantee that every customer receives unparalleled satisfaction by implementing the necessary processes by providing training inclusive of emotional intelligence

Customer Success Manager

Vesda Trucking and Courier

Director / Owner

Exlusive Marketing - CampaignStrategy/ProductLaunches/events PromotionsBrandActivations

Exclusive Marketing - Director/Owner

Old Mutual South Africa

BDM/ Key Account Manager/ Director/ Wealth & Financial Management/CustomerSuccessManager 

BrightRockZA

Director of Distribution

Discovery Limited

Director / Wealth & Financial Management/Key Account management

Discovery Franchise Director /Customer Success Manager/Operations Manager/Key Account Manager 

Customer Service Staff/CRM/Corporate Relations/Healthcare/Reward programmes 

Seasoned in StartUps,Scalability/Recruitment/Distributionchannels,SLA,Onboarding/Healthcare/SupplyChains/PassionateAboutCustomerSuccess/#WhiteGloveService/MicrosoftProficient/E-commerce,Klaviyo,SaaS,IoT,Tech-savvy,CRMproficient,AI,ProjectManagement,Event Management,Campaignstrategy/launch/logistics/execution,Brand Activation& Promotion,FashionTrends,ConsumerInsights BusinessDevelopment/ExecutiveKeyAccount Management,ClientLongivitySuccess,OwnIt,Be Accountable!.ProblemSolving.Business&FinancialAcumen,Conflict Resolution.CriticalThinking With a plethora of experience in targeting demographics,analysingTrends,finding Scalable Solutions BrandExposure,Ambassador/Strategies/LargeKeyAccount/Marketing,InfiltratingAnyDemographic💫 Check out my profile!💫Multifaceted, Multitalented, Sector Agnostic,InherentlyResourceful
I'm sector-agnostic, which allows me to leverage my professionalism across diverse industries, proven by my extensive career and multifaceted achievements.

Driven by deadlines, I meticulously plan with contingencies and excel in fostering enduring relationships. Honed by top South African companies, I've held Director roles reporting to C-suite and Board levels. A true 'Renaissance Man,' I thrive in any sector, taking full accountability and driving scalable success, particularly in customer success.

I’ve owned & managed a marketing/events agency, contact center/BPO, trucking logistics, and courier business simultaneously with my corporate responsibilities. Through unwavering composure and emotional intelligence, I inspire teams, motivate individuals, and create thriving workplaces. My focus on national and international clients is supported by expertise in managing teams and supervising 400+ employees, including account managers, team managers, promoters, contact center, and field agents, while consistently exceeding customer service expectations with top-tier, white glove service.

I bring comprehensive market and product knowledge, tailored client solutions, and premium customer service. Proficient in KPIs, competitor analysis, and problem-solving, I am confident in tackling challenges. Over 23 years in customer service, including 15 in senior management, I've refined my ability to engage diverse clients, ensuring their needs are met and exceeded.

Turning startups into revenue powerhouses since 2009. With global remote teams, a customer-first mindset, and tech proficiency, scaling is in my DNA.Constantly evolving, I adapt to stay relevant professionally and personally, embracing continuous self development in a world where change is constant.

Devesh Sigamoney

taplio

The Battle

Cesar Rojas

Devesh Sigamoney

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