Choes HapKiDo Martial Arts

As an Assistant Instructor at Choe's Hapkido Martial Arts, I dedicate my free time to teaching both adults and children the discipline of Hapkido. My role involves guiding students through physical and mental training, emphasizing self-improvement, respect, and perseverance. I strive to empower students to realize their full potential, fostering confidence and strength in an inclusive and supportive environment. My teaching approach helps individuals grow not only in their martial arts skills but also in their personal lives, inspiring them to be greater than they ever imagined.

Assistant Instructor & Operator

AI Empower

In 2023, I founded AI Empower, a nonprofit organization dedicated to promoting responsible and ethical AI practices and solutions. Motivated by my own interaction with OpenAI and my desire to make a positive impact on society, I focused on fostering diversity and inclusion in AI development, advocating for regulatory frameworks that balance innovation with societal values, and facilitating the responsible use of AI tools and technologies.

Founder

American Cancer Society

In my role as Technical Lead, I focus on enhancing operations through Azure, Microsoft 365, and Power Platform technologies. I led the development of the Cancer Knowledge Hub, integrating Salesforce, SharePoint, Dataverse, and Adobe Experience Manager to revolutionize data management for cancer-related information. This pivotal project improved data accessibility for the National Cancer Information Center, enhancing both staff efficiency and data accuracy.

Notable Achievements:

Developed an intuitive app centralizing cancer data, streamlining access and workflows.
Orchestrated major system migrations and integrations, enhancing CRM and document management capabilities.
Designed and implemented a secure W9 collection system using Power Pages and Power Automate, which significantly increased compliance and security for event giveaways, saving time and reducing errors.
Impact:

Improved operational efficiency and user satisfaction across the organization.
Delivered substantial cost savings and enhanced security through digital transformation projects.
Trained 300+ users, ensuring successful adoption of new technologies.

Technical Lead, Architecture & Implementation Services

Bariatric Weight Loss Family Foundation

Manage volunteer 501c3 nonprofit with about 20,000 constituents, focused on achieving weight loss goals and post bariatric surgery support.

In my role as the Unified Communications Manager, I steered a dynamic team operating across on-prem, O365, Rackspace, and Azure environments with a focus on Office365, SharePoint, and telephony solutions. I managed extensive responsibilities including cost comparison, project budgeting, and enterprise demand management. My presentations of project solutions to executive leadership were pivotal in driving forward several hundred successful projects.

I utilized official Agile Project Management training to lead in an AGILE/SCRUM environment, specifically managing the SharePoint development team with SCRUM methodology. My primary goal was delivering significant cost savings and automated solutions to enhance organizational efficiency.

Key accomplishments during my tenure included the successful upgrade from MSI Office 2010 to Office365 Office 2016, which streamlined operations. I led the migration of spam appliance, DLP, and SMTP servers to Exchange Online Protection with Advanced Threat Protection, achieving annual cost savings of approximately $200,000. Further, I orchestrated the migration of personal file shares to OneDrive, significantly reducing the data center footprint. My leadership in deploying Skype for Business PSTN conferencing, Audio Conferencing, and Video conferencing across the enterprise generated $30,000 per month in cost savings. Additionally, I implemented an automated PowerShell script for O365 offboarding tasks, saving around 20-30 FTE hours per week, and directed the deployment of Skype for Business phone solutions to 60 offices, enhancing communication capabilities significantly.

Sr Manager, Unified Communications Operations

SA IT Services

SA IT Services is a Microsoft and Cisco professional services provider, offering integration services for several cutting-edge products and technologies. SA IT is an elite partner with SHI (distribution), and a gold partner with Microsoft on several verticals, including Exchange, Lync, System Center, and Active Directory projects.

Generated Statements of Work and led presales engineering for solutions impacting 500-30,000 users.

Architected and deployed a new Active Directory and Exchange 2013 infrastructure for Boar's Head, including cross-forest SMTP namespace sharing and server migrations.

Conducted a 2-week intensive AD remediation for Samuel Roberts Noble, reducing GPOs from 100+ to fewer than 20 and resolving replication issues.

Developed migration strategies for multiple clients upgrading from various Exchange environments to Office365.

Led the Exchange 2013 project for the State of Alabama's Department of Environmental Matters.

Solutions Architect

Enroute Networks

Manages over 200+ servers across various platforms including Server 2003/2008/2012, VMware, Citrix, and Hyper-V.
Administers ConnectWise and Kaseya, handling daily system tickets, maintenance, and security management.
Spearheaded key projects including:
Single-handedly managed 72 physical and virtual servers, participating in the oversight of 200+ servers and 900+ endpoints.
Designed and implemented load-balanced VMware deployments and Citrix Xen/VDI solutions.
Authored PowerShell scripts for automating Exchange/AD user additions, enhancing efficiency for tier 1 technicians.
Led the deployment of System Center 2012 suite within a 40+ server environment.
Participated in the build and migration of an SQL 2012 cluster with failover capabilities.
Assumed project management of a NOC program overseeing 180+ servers and 650+ workstations, ensuring zero downtime.
Successfully resolved a longstanding Active Directory Replication issue across 17 sites.
Led a significant system redeployment project in May 2013, which saved over $100,000 by enhancing revenue, team effectiveness, and automation.

Server Engineer

Advanced Automation, Inc.

Oversaw project management and technical support for a high-priority client, managing over 1300 main sites with a 700 site expansion.
Coordinated help desk ticket dispatch, developed site plans and estimates, and collaborated with field technicians on equipment repair and maintenance.
Served as the primary database administrator for the Remedy Ticketing system.
Developed and managed the internal SharePoint site for the Bank of America project.
Troubleshot system and network connectivity issues to optimize performance.
Managed account setups and distribution lists, aligning them with the Bank of America project requirements.
Orchestrated a network transition from Merrill Lynch to Bank of America’s proprietary VSAT telenetwork.
Documented processes and maintained configuration information to support daily operations.
Directed and distributed work orders to over 200 international satellite technicians, providing tier II escalation support.
Offered 24x7 on-call support, resolving issues in Remedy and other customer-specific ticket tracking systems.

Senior Engineer / Project Manager

Robert Half Technology

Specializes in recruiting for various technical roles including Help Desk, Technical Support, Desktop Support, Network Administration, and more.
Provides direct desktop support and manages Citrix Client issue escalations.
Recruits and places IT professionals in project-based, contract, and full-time roles.
Ensures high-quality customer service for both clients and candidates throughout engagements.
Collaborates with team members to achieve weekly business growth objectives.
Engages in industry associations to enhance local IT community presence.
Leverages technical experience to drive business management and growth.

Recruiting Manager / Technical Support

TCLI/ Globecomm Corporation

Project Management and Technical Support over high priority client in a satellite engineering firm. Managed 1300+ main sites with a 700 site additional rollout. Regular duties included approving and coordinating dispatch of help desk tickets, developing estimates and plans for new sites, and working with field technicians to repair and maintain client equipment

•	Managed Remedy Ticketing system as primary database administrator. 
•	Built and administered internal SharePoint Site for Bank of America project.
•	Troubleshoot and resolve system and network connectivity issues to ensure optimal performance.
•	Created, administered and maintained accounts and distribution lists to interface properly with Bank of America Project Management
•	Planned and executed network changeover from Merrill Lynch to proprietary Bank of America VSAT telenetwork
•	Documented and maintained accurate configuration information including procedures to support daily activities and related processes. 
•	Managed and distributed work orders to over 200 satellite technicians internationally, providing tier II escalation support when needed
•	Provided on-call support, 24x7. Logged and resolved open user helpdesk tickets in Remedy and customer proprietary ticket tracking system.

Project Manager / IT consultant

Founder at AI Empower. PhD ABD. Disclosure: I use human-in-loop AI as an assistant in managing this profile. Don't worry- the sass is all me 🤘🏻

Forward-thinking Technology Leader with 20+ years’ experience driving strategic innovation and organizational impact. Adept at leveraging AI, Power Platform, and collaboration solutions to deliver cost-effective, secure, and user-centric systems. Excels at bridging business and technology, guiding cross-functional teams, and championing initiatives that improve access, streamline operations, and reinforce a culture of continuous innovation—particularly within nonprofit and healthcare environments.

Cassandra Ansara

If you’re looking for a tangible way to support cancer patients this season, the Atlanta Hope Lodge has an Amazon Wish List where guests’ most-needed items can be shipped straight to the lodge!
 
I’m part of an American Cancer Society internal “Snowball Challenge,” so if you order anything between 12/1 and 12/12, please send me a quick comment below with what you purchased and the approximate dollar amount. I’ll record it for our team totals, and everything goes directly to supporting patients and caregivers staying at the lodge.

 Amazon.com

aka "Madame Architect" - Digital Architect, Leader. True humility is staying teachable regardless of how much you already know

Open article: Amazon.com. Spend less. Smile more. by amazon.com

Qatar Airways

Internal Communications Specialist

Delivering communications, driving engagement and managing employee brand touchpoints

Internal Communications Officer

- Internal Communications 
- Internal Marketing
- Employee engagement strategies

Internal Communications Cord.

Idea Crate

- Heading the Marketing Team at Idea Crate.
- Responsible for Marketing and Communications of brands Orange Wheels & Orange Spin.
- Planning & execution of marketing & media plans for new projects. 
- Corporate engagements & tie-ups.
- Part of the core management team responsible for identifying new potential projects and 
   conducting the necessary research to determine feasibility. 
- Managing, coordinating and liaising with PR agencies. 
- Directing all the content development and planning for both brands. 
- Responsible for managing all aspects of digital & social media.
- Planning and developing yearly marketing calendars.
- Media planning & buying.
- Responsible for customer engagement strategies.

Marketing Lead

Sporting Clube De Goa

- Responsible for branding communications. 
- Developing and executing marketing strategies to exploit revenue opportunities 
- Sponsorship management, commercial tie-ups etc.
- Delivering various presentations, both internal & external.
- Club liaising and networking in relation to marketing & media related activities
- Digital marketing - Ensuring an on-line presence of the clubs through website, social media and 
  other possible platforms.
- Fan engagement through on-line and offline activities.
- Developing & executing a detailed marketing & media plan involving ATL & BTL activities. 
- Managing all press & media relations 
- Preparing and maintaining press releases on matters related to the club (Matches, players, 
  coaches, other club activities)
- Developing various mandatory reports and content generation for media and press. 
- Organising Pre & Post Match Conferences, or any other club related events for publicity.
- Responsible for Club Operations covering areas related to Match Day, Regular Management,   
  Player Management  
- Supervised & successfully completed the entire Indian Club Licensing Procedure.

Manager - Marketing and Media

M.E.S College - Department of Management Studies

Faculty for subjects like Business Research Methods, Advertising, Corporate Communications & Consumer Behaviour

Visiting Faculty

Salgaocar Football Club.

- Club liaising 
- Local organizing coordinator for I-League. 
- Headed a complex document management system for the club. 
- Successfully completed the Indian Club Licensing Procedure. 
- Handling player transfers and registrations related to Salgaocar Football Club with AIFF. 
- Handling International Transfer Matching System. 
- Responsible for public relations pertaining to player management.
- Assisting in media & marketing operations of the club.

Club Administration/Operations Officer

Fabindia Overseas Pvt Ltd

• Responsible for new business development by creating strategic partnerships with clients.
• Improving and sustaining public relations with clients to ensure repeat orders.
• Responsible for managing marketing and bulk sales of multiple products across segments like home decor and furnishing, garments, FMCG etc.
• Responsible for managing and coordinating with various Fabindia stores to improve
conversions on institutional inquiries.

Goa Head - Institutional & Corporate Sales

Vasco Inbox - Fortnightly city news paper

Part of the core team involved in establishing and launching this venture, responsible for idea and content generation, carried out branding and promotion related activities, involved in client management and public relations.

Business Consultant & Core Team Member (Start up)

Go Search

Part of the core team involved in establishing and launching this venture, undertook designing and conceptualizing marketing campaigns for brand promotion, responsible for business development and sales of multiple products, managed and coordinated operations of day to day sales activities.

Goa Rajee Auto Pvt. Ltd.

Responsible for marketing and sales of Honda motorcycles & scooters in Vasco region, designed and executed small level marketing campaigns to promote and push sales of slow moving products, did field study and market research to understand customer requirements in order to introduce festive / end of season offers and discounts, interacted with corporate clients and delivered product presentations for institutional purchases.

Branch Manager

An optimist, storyteller, avid reader and forever learner. Taking baby steps with my storytelling as an 'Instrument of Change'.

My why in life - 'To help people be more happy, connected and inspired about everything they do in their daily lives.'

Currently on a mission to transform workplaces through engaging internal communications & tailored employee experiences.

Also championing a digital product and crafting impactful digital experiences across the employee journey. 

Hit me up for a conversation on any of the above topics. 

Let's create an impactful employee journey together. 

Visit my website/blog to know more. - https://reachshivdas.com/

Views/Opinions/Thoughts expressed in my posts are personal.

Sivadas R

If your message can’t survive a screenshot, it won’t survive Monday.

We polish decks. 
We stack channels. 
We ‘cascade.’ 

And then, silence. 

Not because people don’t care, but because the message needed a meeting to make sense.

Internal comms is a product. The user is busy.

On a phone. 
Between tasks. 
In motion.

If the why, the what now, and the by when don’t fit in one glance, the work waits.

Design for the moment of need, not the moment of send.

Plain words over pretty slides. One home for truth, not five.

Managers briefed before the blast, not after.

Do-this-now: The Screenshot Test.

Before you ship, open it on your phone.

Can a teammate answer in 10 seconds: why it matters, what to do, by when?

If not, cut words, add clarity, link the source then ship.

Clarity isn’t louder. It’s closer.

Make the message travel without you.

#InternalComms #EmployeeExperience #EmployeeEngagement #TheLastMileIC #CommunicationStrategy

Internal Communications | Employee Experience and Engagement | Marketing | Product Owner

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