Purity

Purity is an experiential marketing agency. We positively change consumer behaviour through brand experience. Purity creates, manages and supports campaigns in the UK & around the world. As a full-service experiential marketing agency we provide three core services, each strategically tailored to our clients; live experience, product sampling, promotional & hospitality staff. Check out some of our work https://wearepurity.com/projects/

Global Head of Brand & Marketing

Heading up a team to manage a large experiential campaign.  Working with Strategic Creative Team at Missouri to enable the smooth translation from design to production.

Head of Special Projects

Gramafilm

As an accomplished Head of Production & Client Services, I have led high-performing teams and developed successful strategies that have driven business growth and delivered outstanding results for clients across various media platforms. At Gramafilm, I oversaw the production of captivating stories that resonated with audiences and delivered significant value for renowned brands such as Google, Android, YouTube, Twitter, Amazon, Deep Mind, Teoxane and Red Bull. With a passion for creating beautifully human stories, I thrive on building strong relationships with clients and collaborating with talented professionals to achieve shared goals.

Head Of Production & Strategy

Restival Global

The lovechild of a retreat and a festival. 

As the visionary creator of the world's first digital detox and wellness festival, I designed an immersive experience that blended the energy of a festival with the restorative power of a retreat. The events brought together a diverse community, including indigenous people, in breathtaking natural settings. The festival garnered widespread recognition and was even dubbed "Burning Man's younger, cooler cousin" by the Wall Street Journal.

My innovative concept earned numerous industry accolades, including awards from The Times Style Magazine, Tatler, and Conde Nast Traveller. The festival's extensive media reach, exceeding 5 million people, was amplified by my skilful outreach on digital channels. The event was a tremendous PR and digital success, establishing a new standard for experiential events in the wellness space.

Founder

MISS JONES AND CO (LONDON) LTD

As the founder of my own agency, I assembled and managed a small but highly efficient team of creative experts, consistently delivering award-winning experiences that left a lasting impression on global brands and audiences. With an unwavering commitment to excellence, I have developed a reputation as a trusted partner and advisor to clients across diverse industries. My extensive client portfolio includes high-profile companies such as Havana Club, Jameson, Chivas, Perrier Jouet, Jacob's Creek, Campo Viejo, Brancott Estate, Beefeater, Selfridges, Audi, Power Rangers, Oxfam, Paramount Pictures, Estrella, London Cocktail Week, Sony Playstation, Swarovski, and Laurent Perrier.

Worked for global brands, brands and agencies, such as:

Diageo - Brand Innovation Group - launched Smirnoff Ice
British Airways - Concorde Farewell producer
London 2012 - Lead producer for all their events leading to the IOC bid
Isle of Wight Festival - Head of Artist Liaison

Freelance Producer 

RPM Ltd

Responsible for integrated campaigns and large scale brand activations primarily for the £1.5m Unilever account.

Group Account Director

Academy Music Group

Venue & Marketing Manager | London
Collected three awards including International Venue Manager of the Year

Marketing Manager

As an entrepreneur at heart, I come with a solid track record of creating strategies, delivering successful outcomes and driving revenue growth through innovative and, if you'll permit me to say, "holistic" approaches. 

I've around 25 years experience focussed on experiential.  My communication and presentation skills are finely tuned and I'm adept at navigating complex stakeholder landscapes and engaging with senior executives to align strategies with business objectives. 

I am a results-oriented professional who excels at identifying opportunities, crafting compelling campaigns, and executing commercial plans that succeed.

Caroline Jones

William Carson

Firstsource

I lead the implementation of marketing strategy across the EMEA region for Firstsource, the 'service-as-a-software' customer contact and management pioneer. Working collaboratively with the global team, I drive brand growth and recognition and market impact initiatives, to attract and engage new client partners, to help them solve for 21st century customer contact challenges and unlock new opportunities.

Firstsource has a great story to tell as a customer contact & engagement services provider, with its determination to rewrite the rules of engagement for client partnership. 

Today, Firstsource provides customer management and contact services to national and international brands across retail & ecommerce, banking and financial services, healthcare, telco, media and utilities, supporting their corporate growth strategies across the UK, Europe, and North America.

VP of Marketing EMEA

LDB London

LDB London is a consultancy practice operating in the outsourced customer management and engagement sector. The practice provides support to CXM BPOs across all stages of market engagement - network and pipeline building, social sales enablement, content creation, PR and events (online and live).

Director

New Ways

Responsible with fellow directors to provide sound governance and direction for the mission and operations of New Ways and its development work in Africa.

Ascensos

Ascensos has a great story to tell as a renowned retail & ecommerce customer contact & engagement services provider.

In my role, I support the growth of the Ascensos business by initiating, orchestrating and curating the global networks of partnerships, connections and communities necessary to ensure that story is heard, attracting and engaging with new client partners, and solving for 21st century customer contact challenges and opportunities.

Ascensos provides customer management and contact services to national and international retailers and ecommerce platforms including much loved fashion, beauty, new economy, and homecare brands, supporting their contact strategies across the UK, Europe and the World.

Director of Market Engagement

Global Sourcing Association UK

I will be working with Council members to further the aims of the GSA in support of buyers and vendors of sourcing services.

GSA Council Member 2017 - 21

Project Lockdown

An experiment in virtual music for CX BPO and possibly LinkedIn's first ever virtual band. Think Blue Man Group without the blue paint, bald heads...or money...fame......money, just money.

Musician

CX Club Vlog

Contributor

Concentrix

CX Growth Hacker

Teleperformance UK and South Africa

Brokering key market, partner and client relationships to help drive growth and thereby sustain careers for the more than 10,000 fabulous TP'ers who manage the thousands of daily customer experiences with and on behalf of our clients - major National and International brands, central government and non-departmental bodies.

Bid and Solutions Manager

Conduit

Bid management of major public sector and utilities client tender proposals leading to full contracts.

Head of Bid Management

I'm the VP of Marketing for EMEA at Firstsource, a global customer management and services provider that partners with national and international businesses across retail & ecommerce, banking and financial services, healthcare, education, publishing, telco and media, and utilities, accelerating their transformation programmes to meet the challenges of 21st century CXM.

With over 20 years of experience in the customer contact and engagement sector, I am a CX zealot and focus relentlessly on creating and delivering end-to-end business conversations with clients that focus on developing better experiences for their customers and achieving their strategic goals.

Firstsource helps our client partners address CX modeling in all its aspects - process, people, platforms, and technology. By identifying, visualizing, and determining right-fit solutions for their customer experience management and contact strategies, we enable them to achieve cost-effective, meaningful, and relevant customer management and engagement. 

Visit www.firstsource.com to learn more, or message me to discuss how we can help you grow and transform your business.

taplio

The Battle

Caroline Jones

William Carson

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