Emotional Theater

Director of Business Development

www.calvinlawrencespeaks.net 

I work with companies, schools and colleges, non-profits and churches to help them identify and solve problems.  Through:
*  Workshops
*  Motivational speaking
*  Coaching Programs
www.calvinlawrencespeaks.net

Drop me a message or send me an email!

Founder and CEO

Ranger College

My role allowed me to help remediate students who had been assessed as not college ready in the state of Texas for English reading and writing.

Dean for Developmental Studies

Tarleton State University

Director of satellite campus, assistant professor, interim director of diversity

Professor/director

Richard Milborn Academy

Principal/School Director

I am very excited to provide meaningful training and content in the areas of leadership and diversity.  My background allows me to delve into these topics in a way that is different than most of the voices you may be currently listening to.  I know my uniqueness comes from a background of varied experiences.  Allow me to explain.

I have always been passionate about leadership, and the possibilities for hope, change, and a new direction.  I don't believe there is any greater calling than being able to impact people's lives in a positive way.  My goal is also to place education about diversity and it's impact at the forefront of discussions.  I've been challenged by recent movements and world turmoil to take an active role in finding solutions instead of listing all the problems.  I'm not a poly-anna, but I do err on the side of hope and not doubt or regret.

I believe I was born for this time!  I am ready, willing and able to put my more than 40 years of experience, spanning pre-K thru the collegiate graduate levels, to maximum use.  I am ready to serve in whatever capacity my new roles call for.  I am excited about the future, and I still believe that regarding my life, the best is yet to come! I look forward to making contact with you and your organization real soon!

Calvin Lawrence, Ed. D.

We match companies with their PERFECT customer service partner (and get it right the first time!) 🌎 Contact Center Tech Partners, Outsourcing, Strategic Consulting, & Recruiting

We help companies looking to upgrade or outsource their customer service, find the PERFECT partner for their needs without the financial, operational, or time risk.

Companies come to us when:

◥ They have a customer service solution that can’t handle their volume and the quality they want while maintaining efficiency. So they are looking for a new TECH PARTNER.
◥ They are looking to OUTSOURCE their customer service to save on labor, infrastructure, and material costs and ultimately manage risk and have continuity (especially during a time of change such as mergers, downsizing, or management changes).
◥ Ultimately, they are OVERWHELMED with the vastness & complexity of options.
Because they don’t want to end up with a solution that they overinvest in, have a nightmare implementing and that doesn't really solve the problem.

Choosing the right partner shouldn’t be a gamble. That’s why we’re here!

When clients work with us, they find their PERFECT Contact Center Vendor (Tech partner or a BPO company):
✴ Without a single doubt about the suitability of the fit
✴Without a trade-off between price & quality
✴Without the stress of implementing, managing dynamic changes or renewals

All of this is due to our expertise in:

 ➤Making unbiased & data-based needs assessments and partner matches using Speech Analytics & AI (our differentiation!)
 ➤Negotiations that maximize your budget thanks to our strong rapport with vendors
 ➤Creating robust & smooth partnerships through managing your ongoing relationship for the lifetime of the engagement.

And the best part is that
◐You don’t pay a penny – we earn a commission from your chosen vendor
◐ We’re 100% Vendor agnostic – our data-driven approach completely eliminates bias
◐ You get an ROI in record time!

If finding your perfect customer service solution and getting it right the first time, without paying a penny sounds like something you’re interested in, MESSAGE ME TODAY ▲ to book a free chat.

Or learn more at www.optivitynow.com 🌐

taplio

The Battle

Calvin Lawrence, Ed. D.

Emily Panek

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