Most people think senior care is boring.
I think it’s the most interesting industry nobody talks about.

I’ve spent fifteen years here. 
Worked the floor, did the sales, ran the consulting projects. Saw what works and what doesn’t. Mostly saw what we all pretend works but just burns everyone out.

Now I’m seeing, AI land in senior care whether we’re ready or not. Some operators are figuring it out. Most are drowning in vendor pitches and don’t know what’s real.

That’s where I come in.
Think of me as your AI wingman for eldercare. I help you separate signal from noise and figure out what’ll actually move your numbers. Not the conference presentation version. The Monday morning version that works in your building naturally.

I’m not just consulting on this. I’m building it.

I run Burst Medical Billing. We’re creating AI technology that helps SNFs recover Part B revenue they’re missing. 

Raised $1.5M and integrated with PointClickCare. 
We’re launching the first AI-powered revenue stack built specifically for skilled nursing facilities in 2026. So when I talk about what works and what doesn’t, I’m not guessing. I’m testing it in production.

What you’ll find here: 
Honest takes on the AI landscape in senior care. 
Strategies you can actually implement. Occasional rants about things nobody wants to say out loud. Sometimes a joke, because this work’s hard enough without being miserable.

I’m building toward something bigger. 
A future where senior care isn’t healthcare’s afterthought. 

Where operators have tools that don’t require heroics just to function. Where the people doing the hardest work get the support they deserve.

If you want to talk AI strategy for your operation, get paid for your Part B supplies, or book me to speak, let’s connect.

Senior Care’s #1 Super Fan | CEO & Managing Partner, Burst Medical Billing | The only person who finds both Medicare Part B and machine learning genuinely fascinating

ERIC HANSEN

RA Chidester Consulting, LLC

The FIRST and ONLY Global Agetech Innovations Lab (GAIL) is a virtual collective laboratory fueled by matchmaking of academia, government, research and innovators from around the world.  It is a collaboration with Aging 2.0 and Austin's chapter of Aging 2.0 that represents over 40K innovators globally.

Agetech companies are able to use the membership in the lab to collaborate and work with students in gerontology who are interested in performing research, whitepapers, projects and internships with innovators of aging products and services.  Students will be able to secure partnerships in research, experience working with cutting edge, real world start ups, employment (short or long term), career paths as well as free or reduced products and services to study in a real life scenarios.

All members will have access to a showcase of products, services, databases, whitepapers, project reviews, briefs and other valuable resources produced out of the powerful relationships of the lab.  There is a massive gap of resources existing today creating a roadblock for innovation in the aging space to move their products and services forward to start helping older adults as we are starting to experience the Silver Tsunami.  Agetech needs a "village" so that it can respond to the breadth of need, the quality of the need, as well as the speed in which solutions are warranted.  We are that "village".

Sign up today!  Visit www.rachidester.com for a free membership and let's start connecting and changing the world.  Every human is aging, so help your future self and your loved ones, join us.

Founder/Director

Contractor providing consulting services specializing in Gerontology, Senior Living, Financial Management, Education for New Administrators, Quality Assurance and Performance Improvement, Survey Preparedness, System Development, Human Resources, Labor Management, Investigation/Reporting, Grant Writing, Research Studies, Whitepapers, Care Coordination and Technological Innovation.  Served as Director of Strategic Aging Initiatives and Subject Matter Expert for Waywiser.life from 2021-2022 and Director of Strategy for Anavah Health in 2023

Owner/Consultant Certified Gerontologist, Certified Caregiver Advocate

Various Companies

Managed all operations for skilled nursing facilities in Austin and surrounding area.

SNF Administrator

The Pavilion at Great Hills, Senior Lifestyle Corporation

Provided leadership over all operations of 130-bed Assisted Living community with 30-bed Memory Care.

ALF Executive Director

South University

Taught students enrolled in Health Care Administration Bachelor of Science degree program long term care courses for degree program at night and precepted interns for licensure upon graduation.

Adjunct Professor

Westminster-Canterbury on Chesapeake Bay & Senior Options, LLC

Administrator of Record of a 5 Star, 95-bed SNF/Managed AL Administrator for a 95-bed AL Unit to include a 14-bed Secured Memory Unit and 4 Assisted Living Respite Apartment.  Implemented, opened and managed a new, dedicated 14-bed rehabilitation wing known as the Stone Rehab Center.
Member of Executive Management team and Corporate Compliance team/Led launch of The Birdsong Initiative which included development of studies, cultivation of key partnerships, securing donors, education of major stakeholders, and leadership of communication campaign to outside media and others.  Coordinated and managed Transitions Team that made determinations regarding level of care transitions and coordinate the communication process of the transitions for 650+ residents (including IL, AL, SNF, LTC, Home Health and Hospice levels of care).  Implemented EMR (HealthMedX) for entire organization.  Presented educational sessions and research findings at international, national and state conferences to include The International Alzheimer’s Association, LeadingAge VA, LeadingAge and The Memory Care Forum.  Constructed Lifecare Contract for CCRC at Home services for organization.

Health Services Administrator/Director of Continuum Services/Director of Birdsong Initiative

Harbor's Edge

Responsible for management of the Skilled Nursing Unit, the Assisted Living Unit including a Secured Alzheimer's/Dementia Unit and the Wellness Clinic for all residents of Harbor's Edge.

Health Services Administrator

Managed all operations for skilled nursing facilities within Virginia.

Commonwealth Care of Roanoke, Inc.

AIT at Lee Nursing and Rehabilitation Center in Pennington Gap, Virginia.

Administrator in Training

Halifax Regional Health System

Worked with Director of Long Term Care on all Domains of Practice for Nursing Home Administrators

Certified Gerontologist, Certified Caregiving Advocate, Subject Matter Expert, Project Manager, Content Builder, Strategist, and Personal Caregiver with an additional 20+ years of professional experience in Skilled Nursing/Nursing Home/Assisted Living/CCRC Leadership and Innovations for Older Adults to live their best lives.

Licensed Texas Nursing Facility Administrator (LNFA) and Certified Preceptor;
Licensed Virginia Licensed Nursing Home Administrator (LNHA), Nursing Home Administrator Preceptor and Assisted Living Administrator Preceptor;
2015 Fellow of LeadingAge's Leadership Annual Academy;
Master of Science in Health Aspects of the Elderly/Human Development/Human Services/Gerontology from Virginia Tech;
Proud wife of a Veteran and MOM of two awesome, little girls.

taplio

The Battle

ERIC HANSEN

Amy Chidester, MS, LNHA

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