Brian Caicco

I lead product design teams to ship clearer, more cohesive experiences, and I use design systems as one of my main levers to do it.

Over 15+ years in UX and product design, I’ve worked in complex, multi-team environments where the real challenge is alignment. I’ve unified fragmented interfaces into a single design system, turned ad-hoc design work into repeatable workflows, and helped product, design, and engineering rally around shared standards that actually get used.

At Capital One, that means setting clear patterns and governance, reducing design and dev rework, and helping teams ship with more confidence and less churn.

My view of design leadership centers on building the conditions where good work ships consistently.

For me, that means:
	•	Putting people before process
	•	Making clarity the default
	•	Focusing on impact vs. activity

I use systems, documentation, and storytelling to make it obvious how design decisions connect to business outcomes.

If you’re wrestling with scaling design quality, making a design system stick, or telling a clearer story about design’s impact, I’m always up for comparing notes.

Director of Product Design

Management Consultant | Marketing & Sales

Menaj Chand is a trusted talent advisor to the Retail and Consumer Goods industries, bringing over 15+ years of experience driving growth and digital transformation. Raised with blue-collar values and shaped by firsthand experience in the Midwest RCG landscape, she brings both grit and insight to her work. Menaj played a pivotal role in building Accenture’s Salesforce Practice, fueling the firm’s global growth, and has held senior leadership roles at IBM, Accenture, and KPMG US. An Executive Member at Chief, she champions senior women leaders and partners with C-suite executives to lead strategic digital initiatives. A first-generation American, Menaj is deeply committed to education, innovation, and giving back. She holds a Chief Digital Officer certification from Northwestern University’s Kellogg School of Management and remains passionate about helping RCG companies—and people—reach their full potential.

CIO-track technology executive driving commercial and digital platform transformation for enterprise-scale CPG organizations. Direct report to the CIO, I lead initiatives that influence $500M+ in annual sales and support $11.2B+ in revenue, delivering 8–12% growth in priority categories.

- Build and sustain strategic executive and vendor partnerships supporting 5,000+ enterprise users
- Deliver measurable business outcomes, including 15%+ lift in customer engagement and sales productivity
- Drive innovation across Sales, Marketing, Brand, and Customer platforms, translating technology investments into revenue growth and business value
- Govern $15M+ OPEX/CAPEX portfolio, driving cost optimization and disciplined capital planning
- Lead enterprise digital transformation using AI, analytics, and modern platforms, accelerating insight-to-action cycles by 40%+ and improving speed-to-market by 40%+

Passionate about aligning IT strategy with commercial outcomes, fostering collaboration across business units, and modernizing enterprise technology to create sustainable competitive advantage in CPG.

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Brian Caicco

Menaj C.

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