Superior Global Services

Director of Business Development

-Utilize independent judgment and discretion and network balance capacity tools to determine the location of trucks and available customer loads; to tailor planning to meet area needs, including loads taken, routes utilized and possible changes or cancellation of load assignments; to understand daily capacity needs/opportunities and proactively communicate to appropriate leadership to maximize efficiency.
-Know and understand the intricacies of the operational market assigned; plan for acceptance of loads. Utilize independent judgment and network decision support tools to plan for acceptance of loads; to assign loads to trucks; to ensure customers' service requirements are met.
-Responsible for the successful dispatch of planned loads and subsequent ownership of loads for assigned area.
-Use independent judgment and discretion to comply with all Department of Transportation (DOT) Regulations & Safety Compliance guidelines; to validate driver hours of service to safely and legally facilitate the planning of loads; to honor specific driver/company requests related to operations/safety. training; to research driver issues regarding non-compliance items (overweight loads, load routing, hours of operation, equipment type, etc.); and to provide resolution accordingly to meet legal requirements. 
-Analyze and forward unresolved issues to appropriate internal departments for resolution as needed.
-Communicate professionally, effectively, and timely with both internal and external customers/contacts.
Maintain a positive work atmosphere by acting and communicating in a manner that facilitates the overall efficiency and success of business operations in order to meet company demands and expectations.

Load Planner ( Dry Van Division )

-Schedule drivers on various routes.
-Develop a strategy for decreasing vehicle costs.
-Encourage drivers to create the most efficient routes.
-Create reports of driver's effectiveness.
-Follow all vehicle regulations and laws.

Fleet Manager

-Keep records, monitoring drivers' daily logs for errors or violations, and monitoring their working hours and equipment availability.
-Keep tabs on the weather at all drivers' locations to be able to flag potential issues, typically with the aid of numerous computer programs.
-Serve as a reliable point of contact to balance drivers' health and safety with customer requirements.
Coordinate and manage the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out.
-Determine the best delivery methods and negotiate rates directly with vendors and customers, and get the necessary documents and permits that drivers will need when shipping chemicals or livestock.

Dispatcher / Load Coordinator

Load Planner & Logistics Manager @ Superior Dispatch Service 🚛 Certified NLP Practitioner 🍀✅Logistics Meme's Content Creator 😁 Father & Husband 👨‍👩‍👦

"As a Transportation & Logistics Load Coordinator with over 7 years of experience in the logistics and supply chain industry, I have developed a strong foundation of knowledge and skills that enable me to excel in my role. My experience in negotiation, team building, freight, and sales has allowed me to effectively coordinate and manage the movement of goods and materials. I have a proven track record of success in meeting deadlines and ensuring that shipments are delivered on time and in good condition.

In addition to my technical skills, I am also a strong communicator and problem-solver, with a keen ability to identify and resolve issues that may arise during the transportation and logistics process. I take pride in my attention to detail and ability to work well under pressure, and I am always looking for ways to improve and streamline the supply chain.

I am excited to continue learning and growing as a professional, and I am eager to use my skills and expertise to make a positive impact in the transportation and logistics industry."

Boris Panov

Heninger Toyota

Promoted from Office Administrator to Accounts Payable Specialist within 10 months, recognized for precision, proactiveness, and a solutions-oriented mindset. Currently managing over 300 vendor accounts, I serve as a key liaison between the company and its suppliers—ensuring smooth payment cycles, clear communication, and strong relationship building.

Key Contributions:

Vendor Relationship Management: Maintain and optimize a portfolio of 300+ vendors, facilitating seamless communication to resolve payment issues, improve delivery timelines, and negotiate favorable terms. Helped increase vendor satisfaction by 98.5% within 3 months.

Process Optimization: Streamlined invoice processing workflows, handling 500+ invoices weekly and reducing processing time by 9%. Identified and corrected discrepancies to lower overpayment risks by 15%.

Procurement Support & Compliance: Assisted parts department in reviewing supplier contracts, maintaining adherence to procurement policies and ensuring alignment with internal controls.

Cross-functional Coordination: Supported finance leadership with reconciliation and reporting tasks. Collaborated closely with sales and admin teams to introduce new SOPs, improving accuracy and operational efficiency during system transitions.

Vendor Management & Accounts Payable Specialist

Industrial Rubber Supply

focus on building expertise in operational processes and systems including SAP, ERP, Oracle.
handled the largest customer account and received supplier performance award of gold medal for 100% on-time shipments.
exposure to all phases of the sourcing cycle including Request for Proposals (RFP)/ Request for Quotations (RFQ), contract formation and contract administration.
Operational excellence in Customer Service, Commercial, Logistics, Administration and Manufacturing.

Logistics & Sales Coordinator 

Congebec Inc.

managed all logistics including stock book/stock transfer, order management, scheduling, dispatching, inventory, billing and day-to-day activities of 7 key company accounts, ranking in the top 5% of all customer service representatives.
I was one of 12 people selected from over 400 employees across twelve facilities in Canada to enroll into Congebec University in 2021.  The goal of this program is to identify top candidates who are willing to learn and  be ready for the management roles in the future.

Logistics Customer Service Representative

Dynamic Tire Corp

Company Profile: Founded in Canada, Dynamic Tire excels at tire engineering, design, sourcing, logistics, and marketing of tire products specific to the Canadian and NA market. Tianjin, China office was opened in 2001, which housed a Logistics, purchasing and Engineering Team.

I received promotion from logistics/purchasing coordinator to project manager; improved process of project and managed procurement and logistics through a complicated company re-organization (merger and acquisition among companies in Canada, American, Indian and China).
I managed over 10 vendors and suppliers, optimized sourcing strategies, implemented process improvement resulting in 45% increase in investments from US customers.
Oversaw international shipments of 10,000 containers per year and maximized profits 25% by negotiating freight rate.

Logistics & Purchasing Coordinator | Project Manager

Hi, I’m Ying, a logistics and supply chain enthusiast with a passion for making everything come together perfectly. As a little girl, I’d spend hours outdoors, chasing butterflies and dragonflies, fascinated by how they moved so freely yet purposefully. That love for finding order in motion still drives me. I’m dedicated to connecting suppliers, retailers, and customers for smart, win-win solutions. With strong organizational skills and a calm mindset, I’m eager to turn logistics into something amazing!

I explore business world from various aspects, industries and roles in manufacturing, 3PL, transportation, distribution, which makes me excel at delivering cross functional solutions at :
* make the Supply Chain Operation a high value function
* Sales and Operations Planning (S&OP) processes champion
* Global transportation management expertise
* Projects Supply Chain processes and strategy

My high energy and passion for learning come with me in my day-to day life.  My strengths of multi-tasking and time management allows me successfully juggle education, employment, family home life and raising two children. My way to refresh myself is swimming & yoga twice a week. Sometimes it can be challenging, but I always find it rewarding. 

I’m looking forward to an insightful conversation over coffee, or even better, a walk along Lake Louise, yoga at the beach!

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The Battle

Boris Panov

Ying Yang

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