Superior Global Services

Director of Business Development

-Utilize independent judgment and discretion and network balance capacity tools to determine the location of trucks and available customer loads; to tailor planning to meet area needs, including loads taken, routes utilized and possible changes or cancellation of load assignments; to understand daily capacity needs/opportunities and proactively communicate to appropriate leadership to maximize efficiency.
-Know and understand the intricacies of the operational market assigned; plan for acceptance of loads. Utilize independent judgment and network decision support tools to plan for acceptance of loads; to assign loads to trucks; to ensure customers' service requirements are met.
-Responsible for the successful dispatch of planned loads and subsequent ownership of loads for assigned area.
-Use independent judgment and discretion to comply with all Department of Transportation (DOT) Regulations & Safety Compliance guidelines; to validate driver hours of service to safely and legally facilitate the planning of loads; to honor specific driver/company requests related to operations/safety. training; to research driver issues regarding non-compliance items (overweight loads, load routing, hours of operation, equipment type, etc.); and to provide resolution accordingly to meet legal requirements. 
-Analyze and forward unresolved issues to appropriate internal departments for resolution as needed.
-Communicate professionally, effectively, and timely with both internal and external customers/contacts.
Maintain a positive work atmosphere by acting and communicating in a manner that facilitates the overall efficiency and success of business operations in order to meet company demands and expectations.

Load Planner ( Dry Van Division )

-Schedule drivers on various routes.
-Develop a strategy for decreasing vehicle costs.
-Encourage drivers to create the most efficient routes.
-Create reports of driver's effectiveness.
-Follow all vehicle regulations and laws.

Fleet Manager

-Keep records, monitoring drivers' daily logs for errors or violations, and monitoring their working hours and equipment availability.
-Keep tabs on the weather at all drivers' locations to be able to flag potential issues, typically with the aid of numerous computer programs.
-Serve as a reliable point of contact to balance drivers' health and safety with customer requirements.
Coordinate and manage the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out.
-Determine the best delivery methods and negotiate rates directly with vendors and customers, and get the necessary documents and permits that drivers will need when shipping chemicals or livestock.

Dispatcher / Load Coordinator

Load Planner & Logistics Manager @ Superior Dispatch Service 🚛 Certified NLP Practitioner 🍀✅Logistics Meme's Content Creator 😁 Father & Husband 👨‍👩‍👦

"As a Transportation & Logistics Load Coordinator with over 7 years of experience in the logistics and supply chain industry, I have developed a strong foundation of knowledge and skills that enable me to excel in my role. My experience in negotiation, team building, freight, and sales has allowed me to effectively coordinate and manage the movement of goods and materials. I have a proven track record of success in meeting deadlines and ensuring that shipments are delivered on time and in good condition.

In addition to my technical skills, I am also a strong communicator and problem-solver, with a keen ability to identify and resolve issues that may arise during the transportation and logistics process. I take pride in my attention to detail and ability to work well under pressure, and I am always looking for ways to improve and streamline the supply chain.

I am excited to continue learning and growing as a professional, and I am eager to use my skills and expertise to make a positive impact in the transportation and logistics industry."

Boris Panov

Clardy Ltd

Purchasing & Logistics Manager

Head of Purchasing and Logistics

Purchasing and Logistics Supervisor

Head of Purchasing & Logistics

- Negotiate best freight rates for air and sea shipments with forwarders.
- Find the quickest and most competitive route / options for orders from different countries.
- Regroup orders from different countries to reduce logistics costs.
- Follow-up of orders from factories to arrival Mauritius.
- Deal with suppliers / forwarders / customs brokers / customers.
- Follow-up of customs clearance and organize delivery to customers.
- Supervise delivery on construction sites for big projects

Logistics Officer

Rogers Aviation

•         Calculate rates and prepare quotations for export and import airfreight shipments 
•	  Handle requests for all types of goods : live animals, perishables, human remains, textiles, machinery, etc
•	  Advise customers on proper packaging and documentation to be provided depending on the nature of the goods.
•	  Optimize space in airplane holds to accommodate for maximum freight
•         Follow-up of quotations 
•         Correspondence with customers and agents worldwide
•         Handle complaints and claims (further to delayed delivery, partial or total loss)
•         Carry out administrative tasks : airline and hotel bookings, travel insurance, vehicle insurance and registration, procurement of stationery and supplies for the office, follow-up of payments to suppliers
•	 Order and follow-up with suppliers on promotional material as end of year gifts to customers

Sales Coordinator - Air France / KLM Cargo

•         Calculate rates and prepare quotations for export and import airfreight shipments 
•	  Handle requests for all types of goods : live animals, perishables, human remains, textiles, machinery, etc
•	  Advise customers on proper packaging and documentation to be provided depending on the nature of the goods.
•	  Optimize space in airplane holds to accommodate for maximum freight
•         Follow-up of quotations and Correspondence with customers and agents worldwide
•         Handling complaints and claims (further to delayed delivery, partial or total loss)
•	 Writing quality procedures as per Quality Assurance standards
•	 Ensuring that the Quality Management System is maintained and continuously look for ways for improvement.
•	Preparing and leading bi-annual internal quality audits to detect non-conformities in the processes and finding solutions and preventing actions for the future
•	Managing and keeping records of updated procedures and documents within the Management System. Managing the distribution and archiving for quick reference. (Document and data control)
•	Reviewing the processes together with the Management to improve the employees’ efficiency while having always as goal, customer satisfaction and costs minimization.
•         Carry out administrative tasks : airline and hotel bookings, travel insurance, vehicle insurance and registration, procurement of stationery and supplies for the office, follow-up of payments to suppliers
•	 Order and follow-up with suppliers on promotional material as end of year gifts to customers

Sales Coordinator and Quality Management Representative - Air France / KLM Cargo

Rogers Logistics Group

•	Prepare quotations for airfreight and seafreight shipments while proposing complete range of services i.e. customs formalities, insurance, packing, removal and pick-up / delivery.
•	Follow-up of quotations and correspondence with customers and agents worldwide
•	Handle complaints and claims (further to partial or total loss occurred during transportation)
•	Liaison with Accounts for invoicing and payments
.•	Supervised up to 7 staff

SEAFREIGHT OPERATIONS including :
•	Submission of manifest to Customs authorities for clearance of containers
•	Liaison with the warehouse and Transport dept for the availability of containers for deconsolidation and disposal of goods to customers
•	Prepare the load plan for the consolidation of containers
•	Liaise with Transport dept for trucks to be sent to suppliers for consolidation at their premises
•	Issue of documents related to seafreight operations (Bill of lading, manifest, prealerts, etc)
•	Provide services such as customs clearance, pick-up / delivery and insurance

AIRFREIGHT OPERATIONS including :
•	Prepare and submit AWB’s to the airlines in time for flight departure
•	Liaison with the warehouse and Transport dept for the availability of goods for delivery
•	Issue of documents related to airfreight operations (Airway Bill, manifest, prealerts, etc)
•	Provide services such as customs clearance, pick-up / delivery and insurance

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Boris Panov

Anielle Yip

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