Bill “PhoneBill” McClain

UponAI

As a Partner at Uponai.com, I will be responsible for a wide range of strategic and operational activities to drive the growth and success of the organization. Playing a key role in shaping the company's overall vision, strategy, and direction, collaborating closely with other partners and key stakeholders.

Key Responsibilities:
1. Strategic Planning: Contribute to the development of the company's long-term strategy, taking into account market trends, customer insights, and competitive landscape. Help identify growth opportunities and potential risks, working closely with the executive team to formulate effective strategies and action plans.

2. Business Development: Foster and maintain strong relationships with key clients, partners, and industry leaders. Identify and pursue new business opportunities, strategic partnerships, and alliances to expand Uponai.com's market presence and drive revenue growth.

3. Operational Excellence: Oversee and improve the company's operational efficiency, including but not limited to finance, HR, marketing, and technology. Continuously evaluate and optimize internal processes and systems to drive cost-effectiveness, scalability, and overall organizational effectiveness.

4. Team Leadership: Provide inspirational leadership and mentorship to the team, encouraging a positive and collaborative work culture. Foster talent development, attracting top talent, and promoting a high-performance culture throughout the organization.

5. Financial Management: Ensure the financial health and sustainability of the company by monitoring financial performance, establishing sound financial controls, and driving profitability. Collaborate with the finance team to develop and execute financial strategies and goals aligned with the company's overall objectives.

6. Industry and Market Analysis: Stay abreast of industry trends, technological advancements, and competitive intelligence. Conduct extensive market research and analysis.

CEO Founding Partner

StratusDial, LLC

Does the idea of switching phone providers for your business sound like a permanent migraine? Here’s what’s worse:

Turning your customers away because you’re unable to provide a good phone customer experience because of lousy support from your business phone provider.

When you entrust ☎️PhoneBill (& the team at StratusDial) with your company’s new voice, here’s what you get:

✔️ Pre-installation audit to locate savings (sometimes $9000!) & lower your operating costs
✔️ Take care of allllllllll the prep, installation, routing, testing… everything done-for-you
✔️ Hold your hand through set-up & advise you on phone experience best practices
✔️ Latest phone features for maximum efficiency (hello, Office365 integration!)
✔️ Custom set-up the big providers won’t do (e.g. overhead paging system)
✔️ 60-day and 90-day check-ins to make sure you love your new system
✔️ Eager-to-help technical support, 24/7

As a smaller (but mightier!) provider, we can deliver the type of boutique service that the large competitors wish they could deliver. 😉

Ready to have your business phone system work for you (not against you) in bringing more clients to your business?

Message ☎️PhoneBill on LinkedIn. I’ll sort you out.

Founder President & CEO

Networking Solutions, Inc.

I take care of your business’s networking connectivity needs in a done-for-you fashion so you and your team can efficiently work from anywhere, anytime.

Here are some of the things we can do for you:

✔️ Set up your network infrastructure (servers, routers, firewalls, etc.)
✔️ Bring internet connectivity to your network
✔️ Install a unified VoIP phone system
✔️ Make sure your business is protected via cybersecurity
✔️ Seamlessly connect your internal resources (servers, storage, printers, scanners, etc.)

The Cloud Voice Alliance

The President of the Cloud Voice Alliance (CVA) is responsible for leading and managing the organization, which is focused on advancing the use and development of cloud-based voice technology. The role involves overseeing the day-to-day operations of the CVA, setting strategic goals and objectives, representing the organization at industry forums and events, and collaborating with members and partners to promote innovation and best practices. The President must have a deep understanding of the voice technology space and be able to navigate complex industry dynamics while championing the interests of the CVA members. The role requires excellent leadership, communication, and organizational skills, as well as the ability to drive consensus among diverse stakeholders.

President

Technology Advisor Alliance

As a member of the Technology Advisor Alliance, I am creating further value for our customers through critical discussions with industry leaders. The TAA is a peer community for solving problems, sharing best practices, & supporting each other

Advisory Board Member

Took a break fix company and created a Networking Services division that became profitable in less than one year and is still thriving today.

This position also gave me the motivation to start my own company with the following quote from one of the business owners: "If you think it is so easy, you should do it yourself"

Senior Networking Engineer

CMS IT Services

Assistant VP Lan Applications

Hunton & Williams LLP

Technology Support Services

You can call Gates, Joel, Murray, or Clinton…but only this Bill has the answer 💪 UCaaS Provider - VoIP- ☎️

Pioneering the intersection of AI and business communications as a 3X founder. 

Currently revolutionizing voice technology through UponAI while leading innovative UCaaS and CCaaS solutions at StratusDial, backed by extensive experience at Networking Solutions.

At StratusDial, I've transformed business communications by:
• Implementing cost-saving solutions that reduce operating expenses by up to $9,000
• Developing seamless Office365 integrations and advanced VoIP systems
• Building a 24/7 technical support infrastructure that maintains 99.9% uptime
• Creating custom UCaaS/CCaaS solutions for diverse enterprise needs

Through UponAI, I'm pushing the boundaries of:
• AI-powered voice recognition and natural language processing
• Intelligent call routing and automated customer service solutions
• Machine learning algorithms for enhanced communication efficiency
• Voice-enabled business intelligence and analytics

My entrepreneurial journey spans:
🔹 Advanced Telecommunications
🔹 Enterprise Network Architecture
🔹 Cloud Communications
🔹 AI/ML Implementation
🔹 Business Process Automation

Proud to be recognized by industry leaders, including Eric Hernaez, Founder & President of SkySwitch, for maintaining exceptional service standards and driving continuous innovation in business communications.

Specialties:
#AIVoice #UCaaS #CCaaS #CloudCommunications #NetworkingSolutions #VoIP #BusinessIntelligence #EnterpriseNetworking #ArtificialIntelligence #DigitalTransformation

Looking to connect with:
• Business leaders seeking communication solutions
• Technology innovators in AI and voice tech
• Enterprise clients exploring digital transformation
• Fellow entrepreneurs in the tech space

Let's discuss how AI-powered voice solutions can transform your business communications. Open to partnerships, collaborations, and innovative ventures.


Founder -

Networking Solutions 29 years
StratusDial 13 years
UponAi 2 years

3X Founder - 0X Exits

Bill (PhoneBill) McClain

Find Succeed Achieve - Career & Life Coaching

As a Career Coach, I specialize in helping mid- to executive-level professionals navigate career pivots, elevate their visibility, and step into roles aligned with their values and aspirations.

With 20+ years of experience as a former recruiter, I bring an insider’s lens to the job search process—having reviewed thousands of resumes, conducted interviews, and advised hiring managers across industries. Today, I use that expertise to give clients a competitive edge in a crowded market.

What I Do:

Partner with professionals to gain clarity on strengths, values, and goals, creating a strategic roadmap for career transitions.

Deliver high-impact resumes, optimized LinkedIn™ profiles, and interview strategies that highlight unique value and leadership presence.

Provide personalized coaching programs that combine strategy, accountability, and confidence-building to reduce job search stress and accelerate results.

Client Outcomes:
✔ Clients land interviews and offers at organizations including Amazon, Deloitte, Microsoft, and leading nonprofits.
✔ Executives gain visibility for board roles, advisory opportunities, and leadership promotions.
✔ Professionals re-entering the market after layoffs or long tenures secure new roles with confidence and clarity.

My approach isn’t just about “getting the job”—it’s about creating a career path that feels purposeful, sustainable, and aligned with who you are today.

Career Coach, Job Search Expert & LinkedIn Strategist

Udacity

📌 Developing Career-Focused Content: Designed and launched four flagship career courses: How to Write a Resume to Get Hired, How to Write a Cover Letter to Get Hired, Optimize Your LinkedIn Profile for a New Role, and Optimize Your LinkedIn Profile for a Promotion.

Created engaging, self-paced learning modules helping professionals strengthen personal branding, optimize job materials, and improve visibility in today’s competitive job market.

Partnered with Udacity’s learning team to deliver actionable, industry-relevant resources aligned with hiring trends.

📌 Empowering Job Seekers: Hosted multiple live Udacity webinars for All Access subscribers, guiding thousands of learners worldwide through job search strategy, LinkedIn optimization, and career storytelling.

Provided practical insights on resumes, cover letters, and LinkedIn strategies that help professionals stand out to recruiters and hiring managers.

Shared market trends and employer expectations to help job seekers gain confidence and clarity in their career journey.

📌 Supporting Udacity’s Global Learning Community: Engaged with learners through online platforms, workshops, and live Q&As to enhance their career development experience.

Ensured all content remains up to date, high-impact, and aligned with evolving employer and recruiter needs.

Content Creator & Instructor

Thought Leadership Branding Club

As one of the founding members of the Thought Leadership Branding Club, I serve as the “Chief Everything Else” — the operational backbone that keeps our fast-growing global community thriving. Partnering with visionary founder Bobby Umar and the leadership team, I help shape the club’s mission to elevate professionals through thought leadership, personal branding, and career growth.

Key Contributions:

Lead operations to ensure members feel seen, supported, and set up for success across programming, events, and community engagement.

Provide strategic input on growth initiatives, partnerships, and brand positioning to expand the club’s global reach.

Bring deep expertise in career coaching and LinkedIn strategy, guiding members in amplifying their professional voice and building authentic visibility.

Foster a collaborative, inclusive culture where professionals can thrive, connect, and accelerate their leadership journeys.

Together with the team, I am proud to empower thousands of professionals to discover their voice, elevate their brand, and unlock new opportunities.

Founding Member & Thought Leader

Pathstream

As a Career Coach with Pathstream, I empower students to successfully transition into careers in Salesforce, digital marketing, and project management. Leveraging 20+ years of recruiting experience, I provide personalized coaching that includes career strategy, resume optimization, interview preparation, and confidence-building. My approach is supportive yet practical—helping students identify their strengths, overcome barriers, and secure meaningful entry-level opportunities.

Career Coach

American Directions Research Group

I led the design, implementation, and management of a National Recruitment Strategy & Training Program for American Directions, spanning corporate HQ, five regional offices, and remote call centers. I built and launched the recruitment brand, establishing a strong talent pipeline and expanding access to qualified candidates. In addition to driving organizational hiring strategy, I directly managed executive placements and full-cycle recruitment for all levels, from senior leadership to research assistants.

Recruitment & Training Manager

SNI Companies

I led a contract recruiting team specializing in administrative, HR, and accounting/finance placements, delivering staffing solutions to clients across Maryland. I developed and executed sales strategies that grew my personal book of business and expanded market share. I oversaw all aspects of team performance—training, mentoring, business development, recruitment, conflict resolution, and client service—while driving productivity and retention. Under my leadership, the office transformed from a deficit to generating $1M+ in revenue, achieving one of the highest growth percentages company-wide. I also strategically expanded staff to align with evolving business objectives.

Managing Director - Accounting Now & Staffing Now

Division Manager

Staffing Manager

Medical Staffing Network

As Selling Branch Manager, I oversaw both contract and permanent divisions while actively driving business development, recruitment, and client retention. I managed daily operations, training, and branch profitability, consistently generating $1M+ annually. In 2007, I achieved a record $2M in revenue—the first in the division—earning recognition as Contract & Permanent Producer of the Year.

Branch Manager

Robert Half International

Demonstrated a strong work ethic and results-driven approach while managing a rotating desk schedule covering recruiting and marketing functions. Partnered with clients to communicate openings, candidate pipelines, and interview progress, ensuring timely fulfillment of job orders. Led full-cycle recruitment—sourcing, screening, interviewing, and certifying candidates—while earning Million Dollar Sales Recognition in my first year.

Career Coach | Empowering Mid to Executive-Level Professionals for Purpose-Driven Career Transitions

You’ve built an impressive career—but now you’re ready for something more aligned, more meaningful, and more you. That’s where I come in.

I partner with mid to executive-level professionals at pivotal moments of transition, guiding them toward clarity, confidence, and careers that feel both fulfilling and impactful. With 20+ years as a recruiter, I bring insider knowledge of what hiring managers look for and how to position you as the obvious choice in today’s competitive market.

My approach goes beyond polishing a resume or LinkedIn™ profile. Together, we uncover your unique strengths, align your career with your values, and build a strategy that positions you for your next chapter—with purpose and confidence.

What clients say about working with me:
✨ “Approachable, insightful, and empowering.”
✨ “She helped me see possibilities I couldn’t see on my own.”
✨ “Not just a coach, but a trusted partner in transformation.”

If you’re ready to stop settling and start moving toward the work you’re meant for, let’s talk. Your next chapter is waiting.

📅 Schedule your free discovery call: [https://bit.ly/3Lj7DQm]

taplio

The Battle

Bill (PhoneBill) McClain

Melanie Mitchell

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