Bill “PhoneBill” McClain

UponAI

As a Partner at Uponai.com, I will be responsible for a wide range of strategic and operational activities to drive the growth and success of the organization. Playing a key role in shaping the company's overall vision, strategy, and direction, collaborating closely with other partners and key stakeholders.

Key Responsibilities:
1. Strategic Planning: Contribute to the development of the company's long-term strategy, taking into account market trends, customer insights, and competitive landscape. Help identify growth opportunities and potential risks, working closely with the executive team to formulate effective strategies and action plans.

2. Business Development: Foster and maintain strong relationships with key clients, partners, and industry leaders. Identify and pursue new business opportunities, strategic partnerships, and alliances to expand Uponai.com's market presence and drive revenue growth.

3. Operational Excellence: Oversee and improve the company's operational efficiency, including but not limited to finance, HR, marketing, and technology. Continuously evaluate and optimize internal processes and systems to drive cost-effectiveness, scalability, and overall organizational effectiveness.

4. Team Leadership: Provide inspirational leadership and mentorship to the team, encouraging a positive and collaborative work culture. Foster talent development, attracting top talent, and promoting a high-performance culture throughout the organization.

5. Financial Management: Ensure the financial health and sustainability of the company by monitoring financial performance, establishing sound financial controls, and driving profitability. Collaborate with the finance team to develop and execute financial strategies and goals aligned with the company's overall objectives.

6. Industry and Market Analysis: Stay abreast of industry trends, technological advancements, and competitive intelligence. Conduct extensive market research and analysis.

CEO Founding Partner

StratusDial, LLC

Does the idea of switching phone providers for your business sound like a permanent migraine? Here’s what’s worse:

Turning your customers away because you’re unable to provide a good phone customer experience because of lousy support from your business phone provider.

When you entrust ☎️PhoneBill (& the team at StratusDial) with your company’s new voice, here’s what you get:

✔️ Pre-installation audit to locate savings (sometimes $9000!) & lower your operating costs
✔️ Take care of allllllllll the prep, installation, routing, testing… everything done-for-you
✔️ Hold your hand through set-up & advise you on phone experience best practices
✔️ Latest phone features for maximum efficiency (hello, Office365 integration!)
✔️ Custom set-up the big providers won’t do (e.g. overhead paging system)
✔️ 60-day and 90-day check-ins to make sure you love your new system
✔️ Eager-to-help technical support, 24/7

As a smaller (but mightier!) provider, we can deliver the type of boutique service that the large competitors wish they could deliver. 😉

Ready to have your business phone system work for you (not against you) in bringing more clients to your business?

Message ☎️PhoneBill on LinkedIn. I’ll sort you out.

Founder President & CEO

Networking Solutions, Inc.

I take care of your business’s networking connectivity needs in a done-for-you fashion so you and your team can efficiently work from anywhere, anytime.

Here are some of the things we can do for you:

✔️ Set up your network infrastructure (servers, routers, firewalls, etc.)
✔️ Bring internet connectivity to your network
✔️ Install a unified VoIP phone system
✔️ Make sure your business is protected via cybersecurity
✔️ Seamlessly connect your internal resources (servers, storage, printers, scanners, etc.)

The Cloud Voice Alliance

The President of the Cloud Voice Alliance (CVA) is responsible for leading and managing the organization, which is focused on advancing the use and development of cloud-based voice technology. The role involves overseeing the day-to-day operations of the CVA, setting strategic goals and objectives, representing the organization at industry forums and events, and collaborating with members and partners to promote innovation and best practices. The President must have a deep understanding of the voice technology space and be able to navigate complex industry dynamics while championing the interests of the CVA members. The role requires excellent leadership, communication, and organizational skills, as well as the ability to drive consensus among diverse stakeholders.

President

Technology Advisor Alliance

As a member of the Technology Advisor Alliance, I am creating further value for our customers through critical discussions with industry leaders. The TAA is a peer community for solving problems, sharing best practices, & supporting each other

Advisory Board Member

Took a break fix company and created a Networking Services division that became profitable in less than one year and is still thriving today.

This position also gave me the motivation to start my own company with the following quote from one of the business owners: "If you think it is so easy, you should do it yourself"

Senior Networking Engineer

CMS IT Services

Assistant VP Lan Applications

Hunton & Williams LLP

Technology Support Services

You can call Gates, Joel, Murray, or Clinton…but only this Bill has the answer 💪 UCaaS Provider - VoIP- ☎️

Pioneering the intersection of AI and business communications as a 3X founder. 

Currently revolutionizing voice technology through UponAI while leading innovative UCaaS and CCaaS solutions at StratusDial, backed by extensive experience at Networking Solutions.

At StratusDial, I've transformed business communications by:
• Implementing cost-saving solutions that reduce operating expenses by up to $9,000
• Developing seamless Office365 integrations and advanced VoIP systems
• Building a 24/7 technical support infrastructure that maintains 99.9% uptime
• Creating custom UCaaS/CCaaS solutions for diverse enterprise needs

Through UponAI, I'm pushing the boundaries of:
• AI-powered voice recognition and natural language processing
• Intelligent call routing and automated customer service solutions
• Machine learning algorithms for enhanced communication efficiency
• Voice-enabled business intelligence and analytics

My entrepreneurial journey spans:
🔹 Advanced Telecommunications
🔹 Enterprise Network Architecture
🔹 Cloud Communications
🔹 AI/ML Implementation
🔹 Business Process Automation

Proud to be recognized by industry leaders, including Eric Hernaez, Founder & President of SkySwitch, for maintaining exceptional service standards and driving continuous innovation in business communications.

Specialties:
#AIVoice #UCaaS #CCaaS #CloudCommunications #NetworkingSolutions #VoIP #BusinessIntelligence #EnterpriseNetworking #ArtificialIntelligence #DigitalTransformation

Looking to connect with:
• Business leaders seeking communication solutions
• Technology innovators in AI and voice tech
• Enterprise clients exploring digital transformation
• Fellow entrepreneurs in the tech space

Let's discuss how AI-powered voice solutions can transform your business communications. Open to partnerships, collaborations, and innovative ventures.


Founder -

Networking Solutions 29 years
StratusDial 13 years
UponAi 2 years

3X Founder - 0X Exits

Bill (PhoneBill) McClain

Golden Synergy Touch, LLC

With 20+ years in multi-industry human resources (HR), training, and recruiting, I provide a twofold approach to HR solutions:

🟡 Fractional & Project HR Consulting
🟡 Personal Brand Strategy for HR Pros

I work with small to midsize companies on fractional HR and LinkedIn® (LI) training initiatives, as well as guide HR Pros on Glum-Gray to Bold-YAY™ Strategy to HUMANIZE, OPTIMIZE, and ENERGIZE LI profiles by aligning them with CliftonStrengths(Finder) and YouMap® to Amplify Value & Visibility for Career Victory!

This branding, packaging and positioning is to instill comfort and confidence – in AND outside the workplace space!

YOU (FUTURE CLIENTS):
~ COMPANY LEADERS for fractional and project work, and 
~ HR PROS of all levels for branding

*****
I’m creative, not imaginative; my career escapades couldn’t be made up if I tried!

This describes my topsy-turvy, belly-laugh 20+ year HR journey in multiple industries (i.e. retail; automotive; health care; staffing; construction; tech) and partnerships at all org levels (hourly admin/production to C-suite).

PRIOR CLIENTS/PROJECTS INCLUDE:
~ Daifuku Webb
~ ReCellular, Inc.
~ Securus Technologies
~ Henry Ford Health System
~ MI-based pharmacy chain
~ TX-based construction company

AREAS OF EXPERTISE:
~ Full Life-Cycle Recruitment & Candidate Experience
~ Orientations & Onboarding
~ Employee Relations
~ Engagement, Survey & Retention
~ Training & Development
~ Performance Management
~ Employee Advocacy

UNIQUE VALUE-ADD: 
As a 6X laid off/termed employee who's also walked away from other toxic work cultures, I have the distinction of being on both sides of the hiring table multiple times. I empathize and "get" change, and after reviewing thousands of resumes. facilitating hundreds of hires, and working in diverse cultures, I use my expertise and wins from my own journey to empower and equip YOU - and your teams - for success!

⬇️ YOUR CTA ⬇️
~ Set up a free exploratory call
~ DM or email: gehan @ goldensynergytouch.com

Founder and Creative Consultant

"Gehan "G" Haridy-Ardanowski hits the mark with her first book!..."
"...The author writes in a very friendly and encouraging tone, which makes you feel like you're talking to a friend who genuinely is looking out for you..."
"...Her refreshing insights on how to create a team of HR professionals who will be more approachable and memorable to employees and potential employees is something all HR leaders should consider."
“… Highly recommend for any HR professional in any industry or really for anyone. :)”

***************************
These are a few snippets of Amazon reviews from my first book, 

“FROM SATAN TO SENSATIONAL HR! 7 Ways to Humanize “Evil” Human Resources”
🔥 #1 Bestseller and #1 New Release 🔥

Contrary to popular opinion, HR is NOT “EVIL” or “SATAN!”

How did I respond after hearing for YEARS the Human Resources (HR) profession AND it’s competent, passionate HR Pros bashed in-person, on LinkedIn/social media AND in Clubhouse and audio rooms?

I DELIVERED a 5-min DisruptHR Talk (referred to as Ignite Talks, think TEDx on steroids!) at Tucson, AZ's inaugural event called "HR is NOT Satan! Humanizing the "Evil" Experience" in April 2024, and WROTE AND PUBLISHED this book with "7 Ways…" expanding on said Talk four months later!

Whether you're currently in HR, aspiring to join the field, an advocate, a leader, or simply curious, this book is for you! It tackles prevalent criticisms such as "I hate HR" and "evil," by providing strategies to shift these perceptions.

📌 Link to learn more and purchase the book on Amazon:
https://www.goldensynergytouch.com/book

📌 Link to book a call to explore how I can support YOU and your team using this book as a foundational tool, or DM for more info:
https://calendly.com/gehanharidy

Bestselling Author - "FROM SATAN TO SENSATIONAL HR! 7 Ways to Humanize "Evil" Human Resources"

YouMap LLC

YouMap®: An award-winning profile which includes a companion workbook for employees, entrepreneurs, job seekers and career changers, students, life coaching, and military veterans to turn insights into practical action.

It's a holistic assessment profile and framework that is a foundation of self-awareness for endless personal and professional uses. The framework is based on FOUR KEY PILLARS of YOU!

WHAT MY TOP 5 CLIFTONSTRENGTHS MEAN FOR YOU
✨ Responsibility ✨ Futuristic ✨ Significance ✨ Activator ✨ Developer
I empower you to visualize potential outcomes, create an action plan, and cheer you along the way. My "Responsibility" won't settle for less!

www.myyoumap.com

YouMap® Certified Coach

RISE Residential

START-UP ROLE - and a result of being "found" via networking! I was the HR Director of a multi-family, hybrid residential construction and property management entity supporting 75+ employees with projects/locations throughout TX, OK and beyond.
*Laid off in 4/20 (start of Covid), but appreciative to have been “found” for this role at an event by my (later) fantastic boss, and was my first full-time role post relo to TX from MI! A reminder of how we never know who we’ll meet, and when 😉

Human Resources Director

THIS is the role that started my CliftonStrengths(Finder) journey an hour after being let go from it 🤣 a co-worker used to refer to our role as a game of human chess, which sums it up to perfection! I navigated daily associate deployment (i.e. moving the chess pieces) and provided related workforce utilization analysis on automotive and non-automotive client teams for 100+ employees. Worked with finance and human resources on expense/engagement metrics and staffing/employee relations, respectively.
*I worked in this role with the intention/hope of it eventually leading back into one in traditional HR. While it was an excellent learning experience, and I met some terrific people, it wasn't a sustainable "fit," and I moved on after two years. With that said, the best part is my challenges in the role, being the inspiration for my storytelling in discovering Strengths at a networking event the same day as my last day at work!*

Financial Analyst/Talent Management Specialist

Sara Lee

People are intrigued when I share I worked for the recognizable, delish brand! I re-established the regional role with Sara Lee Corporation (later Hillshire Brands via various acquisitions) in Taylor, MI; partnered with 200+ employees (non-union and various union locals, including the Teamsters - a’la Jimmy Hoffa) and business agents in multiple Sara Lee bread delivery and sales/retail locations throughout MI, IN and IL.
*Resigned amid re-org/management changes with nothing but heartfelt appreciation for my incredible team, some of whom I'm blessed to still keep in touch with years later*

Regional Human Resources Generalist

CVS Caremark Corporation

START-UP ROLE - and a quality example of the magic that happens when one role might not work out, but the company still sees you as value-added enough to create one! I developed and managed the pharmacy internship program for 180+ interns throughout the MI region, with opportunities to recruit in pharmacy schools, facilitate various training modules and engage with preceptors, leadership and pharmacy staff at multiple org levels.
*Left for an opportunity to transition back into HR, but fortunate to have stayed in touch with some of my fantastic team members long after*

Manager, Pharmacy Intern Program

The Home Depot

I was hired as an HR Manager but without an initial store, and floated until settling at the brand new Taylor location, with a workforce of 120+ employees. 
*While I appreciated my incredibly dynamic boss and admin with whom I was fortunate to work, big-box retail wasn’t the best fit for me and resigned for a better opportunity to build a start-up role with CVS.

Human Resources Manager

7-Eleven

When asked which role I've "most enjoyed," this is it! I mean, when you get to travel, engage with corporate and store employees at multiple org levels, recruit on college campuses, and facilitate training for franchisees AND corporate staff, it doesn't get much better! Unless, of course, you get to frequently give away free Slurpee, hot dog and taquito coupons, as was the case 😄

I recruited corporate district managers, store managers and managed the hourly sales associate recruitment process and training initiatives for corporate employees and franchisees in a region encompassing 400+ stores throughout MI, IL, IN and New England.
*I resigned amid org changes, but after having one of the best - and learning/growth experiences - of my career and still keep in touch with some peeps almost 20 years later*

Regional Human Resources Generalist/Management Recruiter

Cintas

*Formally promoted to the Manager title after two years of working in the Manager role; later resigned for a better opportunity, but one of my favorite experiences as it changed my personal life, too (ask about my Cintas workplace wedding years later 😉)

*First post-collegiate role!*

Managed an HR “department of one” in a facility services location of 110+ production, sales, service and office/clerical employees.

Human Resources Management Trainee

Volkswagen of America, Inc

I was honored to be selected for my internship after a thoughtful vetting process, which included a panel interview and delivering an impromptu, formal presentation. I supported five HR generalists with various projects, including campus recruiting; interviewing, assessment and onboarding of all new hires; and provided visitor/new hire tours of the corporate headquarters.
*The internship ended upon college graduation, and I moved on to pursue a full-time role.

College Intern - Special Projects (Human Resources)

👋 Greetings, call me “G!”

My quirky, approachable take on HR (human resources) is captured in my bestselling book FROM SATAN TO SENSATIONAL HR! and gives a taste of the “fun,” robust experience you’ll have knowing/working with me 😉

WHAT I DO AND HOW I DO IT
With 20+ years in multi-industry HR, training, and recruiting, I provide a twofold approach to HR solutions:
🟡 Fractional & Project HR Consulting: High-touch, personable partnership and guidance for small to midsize companies building sustainable, vibrant workplace cultures through recruitment, engagement, and development.
🟡 Personal Brand Strategy for HR Pros: Simplifying branding for sensational HR Pros to shine and thrive by Amplifying Value and Visibility for Career Victory!

In aligning LinkedIn® Training and CliftonStrengths(Finder) through my signature Glum-Gray to Bold-YAY™ Strategy, and incorporating YouMap® (Strengths, Skills, Values, Personality), we'll HUMANIZE, OPTIMIZE, and ENERGIZE your LinkedIn® profile. This branding and positioning boosts comfort and confidence to lead in the workplace, online, and beyond.

THIS EMPOWERS YOU TO
✅ Attract candidates, customers, and peers
✅ Craft compelling content and updates
✅ Lead impactful employee advocacy
And more!

WHO I WORK WITH
–  COMPANY LEADERS for fractional and project work, and 
–  HR PROS of all levels for branding—students, job seekers, mid-career pros, teams, and
— OTHERS who simply vibe with my unique, affable approach!

WHAT MAKES ME “DIFFERENT”
✨ 16+ years as a LinkedIn® hyper-user, "found" here for jobs and opps
✨ 14+ years training hundreds on LinkedIn®, networking, job search strategy
✨ 10+ years Strengths advising and YouMap® Certified (Top 5: Responsibility, Futuristic, Significance, Activator, Developer)
✨ Resilient, Adaptable, and WOO-powered (RAW), I blend empathy and expertise gained from my journey as a bullied high school dropout turned college grad and career pivot pro
✨ Known as the “Transition Magician” for navigating my (belly-laugh) topsy-turvy career journey while helping others with theirs
✨ Speaker on various topics, including HOT, ignite-style DisruptHR Talks infusing “Satan” and "Sriracha” 🔥🌶️

WORDS TO LIVE BY
“Why fit in when you were born to STAND OUT?!” + “Go where you’re celebrated and not tolerated.”

LET'S WORK TOGETHER!
1:1 Sessions | Group Training | Fractional HR Consulting | Podcasts | Speaking Opps

LEARN MORE AND CONNECT
📌 Click links in Featured to book calls, view my website, peruse recommendations
📌 Send a note with your invite— plz & thx!
📌 Gehan @ goldensynergytouch.com

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The Battle

Bill (PhoneBill) McClain

Gehan "G" Haridy-Ardanowski

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