Basware

Lead Solution Value Consultant

Web3 Doers

Web3 Doers is a community of Thought Leaders, Content Creators, and Founders with already more than 1,400 members. 

The PRO members constitute a core team of 46 highly experienced individuals from various fields and backgrounds.

In December 2023, I volunteered to take on a "pro bono" function as Chief of Staff to help Web3 Doers founder Chris Koronowski structure and grow the community further in 2024 and beyond.

Web3 Doers - PRO member & Chief of Staff (pro bono)

Aequitas Consulting

Providing training and coaching services in new technologies, notably web3 and blockchain.

Founder

Alkimi Exchange 

Alkimi is the world’s first decentralized advertising exchange, leveraging web3 and blockchain technology to provide publishers and advertisers with significantly lower fees, better data and a more efficient infrastructure compared to legacy ad exchanges.    

My responsibilities as VP of Ecosystem Growth included:  

* Active member of the Leadership Team working closely with the three co-founders  
* Helping the project founders define & execute the overall growth strategy 
* Overseeing strategic initiatives and working closely with team leads across various regions (e.g. UK, India, New Zealand)
* Helping scale the global team from 7 to 50+ globally
* Fostering collaboration across departments incl. sales, marketing, product and client services
* Ensuring accountability and progress on business KPIs and roadmap, incl. launch of MVP and later iterations
* Creating and optimising internal tools and processes for improved scalability
* Working with teams to focus on value proposition and story telling
* Participating in Marketing activities (e.g. podcasts, conferences) to help educate the target audience of the financial (ROI) and technical advantages of Alkimi's blockchain-based solution

* * * * 

At Alkimi, we think about advertising differently, so we are building the world’s first decentralized ad exchange, where

- Users aren’t a product
- Publishers aren’t at the behest of Facebook and Google
- Advertisers can deliver their message with value

Using the principle of Generative Economics, the Alkimi Exchange will reward users, publishers and advertisers for rebuilding the intended value exchange of the Open Web.

Fewer ads, better user experience, increased engagement.

Bad advertising broke the Internet. Let's fix it with $ADS.

Vice President, Ecosystem Growth

Bazaarvoice

* Active member of the EMEA Leadership team

* Active member of the EMEA Sales Leadership team

* Managing a European team of seven Solution Consultants based in London, Paris, Munich

* Defining & executing the overall EMEA Solution Consulting strategy aligned to business goals

* Creating and optimising tools and processes for improved scalability

* Fostering collaboration across departments outside of sales, incl. product org, client services and professional services teams

* Focusing on value proposition and story telling

* Manage activities and workload of the Solution Consulting team to help achieve sales targets

Senior Manager, Head of Solution Consulting EMEA

* Managing a European team of four Solution Consultants based in London, Paris, Munich

* Defining & executing the overall EMEA Solution Consulting strategy aligned to business goals

* Creating and optimising tools and processes for improved scalability 

* Fostering collaboration across departments outside of sales, incl. product org, client services and professional services teams

* Focusing on value proposition and story telling

* Manage activities and workload of the Solution Consulting team to help achieve sales targets

* Defining the strategy to identify and acquire key retailers for the Bazaarvoice Retail Network, support the EMEA Sales org in the execution 

* Advising large retailers throughout EMEA on how to leverage the power of Consumer Generated Content to improve user experience and conversion

* Active member of the EMEA Sales Leadership team

Head of Solution Consulting & Retail Acquisition, EMEA

When consumers see content from people like them, they are more confident making the right purchasing decision. The Bazaarvoice Network allows brands to syndicate content they collect (such as reviews, questions & answers or visual content from social media networks) to retailers, significantly extending the reach of each individual piece of content. This helps our brand and retail clients instill consumer confidence to drive more sales, loyalty, and trust - maximising each critical moment with consumers as they research or purchase products.

Network Expansion Director, EMEA

Team Lead Responsibilities in addition to the Solution Consultant role:

Support and Improve the Solution Consulting Team

* Help define team goals 
* Suggest improvements and additions to field enablement materials to support the team
* Suggest Solution Consulting best practices
* Serve as sounding board for manager on how to implement management aims and objectives
* Serve as backup point of contact for escalations when manager is unavailable
* Continuously work to improve relations between SC team and other teams across the business
* Plan, organise and contribute to team meetings
* Work closely with regional team leads to ensure alignment

Subject Matter Expert (SME) program within the Solution Consulting organisation

* Management of SME program – support the cross-functional program with support from the manager (process & tools, documentation, training, maintaining & optimising)
* Work with SC SMEs to fulfil the roles and responsibilities of the SME
* Work closely with the product organisation to ensure that the SMEs are getting the resources and access that they need to be effective
* Continuous evolution of the SME program to make it a effective knowledge sharing tool across the company

Organise trainings for the SC team 

* Work with team manager to determine areas in which the team needs training 
* Develop lesson plans
* Delegate training roles to team 
* Execute trainings

Solution Consultant Team Lead, EMEA

Key responsibilites: 

* Primary opportunity partner for Sales Directors providing product as well as contextual business expertise both internally as well as directly to prospects.

* Capture and document key client requirements from a professional services and technical implementation perspective.

* Prepare and present both standard as well as custom demonstrations of Bazaarvoice products and solutions to prospective clients.

* Support Sales Director in preparing the business case for a prospect and validate the business proposal.

* Validate technical feasibility of new client projects and hand over to assigned internal team

* Represent the company at client and prospect events, sharing best practices and presenting products

With nearly 2,000 clients globally, including over half of the Internet Retailer 500 list of the world’s largest retailers, over 20 percent of the Fortune 500, and over one-third of the Fortune 100 brands, Bazaarvoice helps clients like Best Buy, Marks and Spencer, Dell, Argos, P&G, Panasonic, QVC, Travelocity, and Boots to create social outlets on their brand websites and Facebook pages where customers can engage in conversations. These conversations can be syndicated across Bazaarvoice’s global network of client websites and mobile devices, making the user-generated content that digital consumers trust accessible at multiple points of purchase. Through Bazaarvoice, brands can also connect directly with consumers on retail sites to answer questions and respond to reviews written about their products. The Bazaarvoice technology platform allows clients to leverage social data derived from our hosted online word of mouth to increase sales, acquire new customers, improve marketing effectiveness, enhance consumer engagement across channels, increase success of new product launches, improve existing products and services, effectively scale customer support, and decrease product returns.

Solution Consultant, EMEA

* Successfully delivered 75+ implementations for clients in France, Germany and the UK, including complex multiple team and locale projects for high-profile clients such as Carrefour, L'Oréal, BAUR group, Amercian Express and O2. 

* Representation of company at client meetings

* Coordination and management of internal and external resources

* Project Budgeting, Management & Coordination

Implementation Project Manager - EMEA

Technicis

Project Management:
* Management of high-profile client accounts 
* Representation of company at client meetings
* Coordination and management of internal and external resources 
* Project Budgeting, Management & Coordination
* Involvement in DTP and Software Engineering tasks
* ISO certification: actively involved in the optimization of processes and preparation of the company for successful achievement of ISO 9001:2008 certification

Team Management:
* Associate Manager of a team of 25 project managers and translators
* Manager of this team for six months during the maternity leave of the production manager
* Compilation of status reports for higher management
* Monitoring workload and progress of team members on a day-to-day basis
* Training new recruits in all relevant project and company processes
* Holiday planning and overtime

Associate Production Manager

* Management of major client accounts (Renault, Alstom, etc.)
* Project Budgeting, Management & Coordination
* Involvement in DTP and Software Engineering tasks

Project Manager

SDL International

* Management of high-profile client accounts (DELL, Compuware, etc.) using SDL TMS where applicable
* Project Budgeting, Management &Coordination
* Representation of company at client meetings, including Quarterly Business Reviews
* Monitoring of Divisional Finance Processes, reporting directly to the Divisional Director
* Management responsibilities
* Process Optimization & ISO Auditing
* Involvement in DTP and Software Engineering tasks

Advanced Language Translation Inc.

Project Budgeting,Management & Coordination
Localization Engineering
English<>German and Spanish Translation / Editing / Proofing

Vice President, Ecosystem Growth at alkimi 👨‍💻 Founder & Coach at howtobegincrypto.com 🚀 Blockchain and cryptocurrency enthusiast 🤓 Photography lover 📷

Hello and welcome to my profile! Thanks for stopping by. ✨ 

Here is the TL;DR: 

* a strong background in SaaS, presales, team management and leadership roles
* a genuine passion for all things innovation and tech
* self-taught blockchain and web3 enthusiast since 2017
* Founder of Aequitas Consulting where I educate people and businesses on the possibilities of web3
* "Learn. Apply. Teach. Repeat."

- - - - - - - 
 
And for those who like a bit more detail: 

I'm originally from Germany, but have lived, studied and worked in Spain, the US, the UK and France over the past two decades. This leaves me fluent in German, English and French as well as with a high cultural awareness.

Over the past 12 years, I have specialised in both technical and very sales-oriented, cross-functional roles in the SaaS industry. My core strength is to be able to understand both the technical and the business aspects of a solution and to translate needs and requirements between various teams such as sales, marketing, development, legal or product in order to find the best solution. 

In addition to my experience in SaaS, I have also been educating myself about blockchain, web3 and AI since 2017. In 2021, I started www.howtobegincrypto.com and Aequitas Consulting as a side business to help educate people and businesses on the profound opportunities web3 has to offer today and in the years ahead. I do so using courses and 1-1 coaching, and by teaching a web3 section of a Masters Degree on Financial Education at the University of Lille, France.

My passion for web3 came in particularly handy in my most recent role with Alkimi Exchange, where I helped the team build out a blockchain-based advertising exchange solution and bring it into an existing industry that is worth hundreds of billions of dollars per year.

Last but not least, I strongly believe that learning and teaching is a never-ending journey and live by this mantra in my (volunteer) role as Chief of Staff at Web3 Doers, a community of technology enthusiasts that aim to stay at the forefront of technology.

Specialties: pre-sales, Solution Consulting, SaaS, web3, blockchain, crypto, project & team management, process optimisation, MEDDPICCC, strong language skills, ROI and business case presentations, very good communication skills, international experience.

Benjamin Dunkel

ClickAssist Virtual Solutions

ClickAssist is a Boutique Operations Organisation for Solopreneurs who want calm, scalable growth. We help visionary founders escape burnout, systematise their back-end, and reclaim time to lead boldly.

As Founder, I lead client delivery across multiple growth-focused services:

🔸 1. Virtual COO Services (Retainer or Project-Based)
- Manage daily operations, team communications, project workflows, and vendor relations.
-  Implement backend systems that improve delivery, communication, and client retention.
- Provide strategic guidance on scaling operations and time optimisation

🔸 2. Business Systems Audit & Build
- Deep dive into client operations to find bottlenecks and inefficiencies.
- Design SOPS, automation tools, and task management flows (Asana, Trello, Notion).
- Deliver clear recommendations and/or implement optimised solutions

🔸 3. Thought Leadership Outreach & Biz Dev
- Manage outbound lead generation (LinkedIn/email) for speakers, coaches, and consultants.
- Build corporate outreach pipelines with custom CRM, tracking, and messaging
- Coordinate pitch decks, follow-ups, podcast guest placements, and B2B event sourcing.

🔸 4. Community & Visibility Strategy
- Advise founders on growing their LinkedIn presence through content, connections, and live events.
- Support launch and management of niche communities (e.g. LinkedIn groups, workshops).
- Coordinate branded events (like Lunch & Learns) and repurpose thought leadership content.

With ClickAssist, Founders don’t just get support, they get a partner committed to sustainable scale and systems that match the way they work best.

Founder & Strategic Partner

alx_africa 

Selected into an elite talent network through the ALX Africa Virtual Assistant program and The Room Fellowship.

✅ Gained advanced training in business operations, project management, and virtual executive support.
✅ Collaborated with other fellows on real-world innovation challenges in tech, business, and digital growth.
✅ Applied insights from ALX and The Room to evolve from assistant to strategist in supporting high-impact founders.
✅ Continually expanding tech-enabled business solutions to empower solopreneurs across Africa and globally.

Fellow

The Beauvoir Group

Partnered directly with the Founder to manage podcast production, event logistics, community support and brand visibility for a women-focused thought leadership platform.

✅ Co-managed logistics and speaker coordination for the inaugural Visible Women Conference 2024, leading to high engagement and successful launch
✅ Streamlined operations for the “Speaking with Women” podcast, managing guest communication, workflows, and production
✅ Built and managed a database of B2B speaking leads, fueling outbound visibility and growth
✅ Served as vendor liaison, overseeing contract negotiations and service delivery
✅ Grew engagement on the Visible Women LinkedIn page, supporting brand awareness and community building
✅ Supported content development for eBooks and speaking strategy through deep research and editorial coordination

Administrative Coordinator

100 community

Welcome to the 100!

We are LinkedIn's first official Alpha group & social syndicate.

We work together to learn, grow and build on the LinkedIn platform to ultimately curate inspiration and motivation within our communities.

The community was initially created as a social experiment to see if 100 individuals could work together to help each other grow.

Over the past 5 months, every single community member has seen growth in their relationships, sales, content engagement & impressions.

This is all because we have no leader, we work together, collectively, as a unit to help progress each other's growth.

Core Member

SLINGSTONE BUSINESS CONSULTING LIMITED

Provided Virtual Administrative and project support for a business consultancy navigating Digital Transformation, BA training for non-tech professionals, especially women.

✅ Managed scheduling, inboxes, and digital documentation to support daily operations.
✅ Developed internal systems for smoother client onboarding and follow-up.
✅ Contributed to LinkedIn content creation, engagement and social media outreach for brand positioning.
✅ Strengthened skills in cross-cultural communication and business adaptability.

Virtual Assistant

Wilbecom Solutions

Led the company’s transition from manual finance systems to Zoho Books.

✅ Identified inefficiencies in manual bookkeeping systems and recommended digital transformation.
✅ Successfully migrated entire accounting workflow to Zoho Books, improving accuracy and reporting.
✅ Developed step-by-step documentation and trained staff on new tools.
✅ Sparked passion for business systems strategy through hands-on impact.

Virtual Administrative Assistant

Credfin Pvt Ltd

Oversaw operations, client relations, and financial processing for a busy lending office pre- + during post-pandemic recovery.

✅ Progressed from receptionist to full-branch operator, managing lending operations.
✅ Developed strong operational and decision-making systems under pressure.
✅ Delivered tailored client support, converting walk-ins to long-term customers.
✅ Strengthened CRM and administrative accuracy for financial compliance.

Administrator cum Loans Officer

Receptionist cum Admin Assistant

Various Roles

Held foundational roles across research, education, customer service, and HR support.

Highlights:
🔸Research Assistant – Eawag (Water & Sanitation Project).
🔸HR Intern – Ministry of Primary & Secondary Education (UNICEF Partnership).
🔸Teaching Assistant – Northlea High School.
🔸Sales Administrator – FAW Zimbabwe.
🔸Field Sales Agent – Kingdom Bank Africa.

These roles sharpened my communication, empathy, organisational precision, and cross-cultural collaboration skills that still ground my work as a strategic partner today.

Early Career – Admin, Research, and Education

If you think it can be delegated, and even if you think it can't... Tell me what you need, and I'll find a way. Not just a VA, your next strategic partner.

You’re a Founder with a powerful vision, but scaling that vision often comes with chaos, cluttered operations and decision fatigue.

That’s where I come in🖐🏽

I’m a Strategic Growth Partner and Virtual COO for visionary Solopreneurs, helping you scale with systems, operations, and outreach that actually work.

Whether you're running a community, coaching program, speaking brand, or digital offer, I'll help you:

✅ Organise the chaos with back-end systems that run smoothly.
✅ Manage your team and day-to-day so you stay focused on the big picture.
✅ Build strategic visibility and partnerships without burning out.
✅ Streamline launches, ops, and content delivery so nothing slips through the cracks.

What I Offer:
🔹 Virtual COO Support – Retainer or project-based leadership to manage your operations, team, and backend.
🔹 Business Systems Audit – A deep-dive review + reset of your workflows, automations, and delivery systems.
🔹 Community & Visibility Strategy – Help you build and grow meaningful, monetisable communities like "The 100".
🔹 B2B Speaking & Corporate Training Engagements – Done~with~you system to help you build a steady stream of paid B2B engagements.

Why This Work Matters to Me
I started in the trenches, supporting founders as a virtual assistant and watching them drown in the very businesses they loved.

I saw firsthand the cost of broken systems, unclear ops, and scattered outreach.
So I built better ones and transitioned from assistant to strategist to right-hand partner.

Today, I don’t just help you stay afloat.

I help you scale smoothly, sustainably, and sanely.

"Zinzi is not only efficient but also incredibly thoughtful in her work, creating systems that felt intuitive and natural. Whether it was coordinating schedules, implementing processes, or ensuring seamless communication, she handled everything with professionalism and ease.

She really is the amazing "clone" we all need." ~ Kendra Besanger"

📌 Ready to scale with strategy and calm?

DM me "Support"

And let’s build your back-end growth engine together.

Zinzile Mhlanga

I once ran a branch designed for 8 people… with just 1. Me.

The team had been downsized. No backup plan.

No one to call.

Just clients who still kept coming, targets that didn’t care I was alone, and me figuring it out as l went...

So I mapped everything.

Every workflow. Every handoff. Every bottleneck.

At the time, I didn’t even know that’s what I was doing.

I just leaned on the 2 years of experience l had built there...

And asked myself these 3 key questions..

1. How do I serve clients without delays?
2. How do I handle queries without dropping the ball?
3. What time do I submit today’s loans while preparing for tomorrow’s?

It was the same flood of clients.

The same workload that once took 8 people.

Only now, it was me.

And the branch still ran.

That’s why when I hear founders say...

“My business is too complex.”
“I’m scared of losing control.”
“Hiring hasn’t worked before.”

I get it. 

Not from theory but from living it.

And I know this....

When everything falls on you, clarity isn’t optional.

It’s survival.

So if you’ve been carrying everything alone for too long, here’s what I want you to know...

You’re not behind.
You’re not doing it wrong.
You’re just doing too much alone.

And that’s not a weakness.

It’s a signal.

A signal that it’s time to build something that supports you, not drains you 🩵

Zinzile Mhlanga-Shoko

The Founder’s Right Hand➝ I build systems that help founders buy back their time, energy & focus || Remote support with Chief of Staff-level thinking.

You know what makes a business run smoothly? All the things you never have to think about.

When a founder tells me their business is running better, they'll say things like...

"I don't know, things just flow now." 
"I'm not scrambling anymore."
 "I actually have time to think."

And when I ask what changed, they can't always put their finger on it.

Why???

Because the work that makes everything smoother?

It's invisible.

What they're not seeing....

The email that never made it to their inbox because it got handled.

The client follow-up that happened automatically because there is a system for it.

The meeting that didn't need to happen because the information was already documented.

The launch timeline that stayed on track because everything was coordinated behind the scenes.

The question their team didn't ask because the answer was already in the SOP.

That's the thing about having solid backed...

When it's working, you don't notice it.

You just notice that suddenly, you're not firefighting anymore.

You're not constantly being pulled into the weeds.

You're not the bottleneck anymore.

Instead....

You feel the ease.

The clarity. 

The mental space to actually think strategically instead of reactively.

Good operations don't announce themselves. 

They just give you your time back.

And when a founder finally has room to breathe, to lead, to build the vision instead of drowning in the details?

That's not luck. 

That's what happens when you build a solid backend foundation🩵

I spent 90 minutes with Daniel Priestley last Tuesday.

But what I haven't stopped thinking about is their funnel.

The experience Team Dent built leading up to it. The intentionality. The way it kept me engaged without feeling manipulated.

Worth walking through if you're building anything online.

How I got into the funnel…

1. A LinkedIn post.
I already follow Daniel's work, so when I saw it, I clicked straight through. That led me to the registration page.

2. The Sign-Up Form
Name, email, phone, region.
Then two simple questions: 
→ How much income is your business bringing in? 
→ What type of entrepreneur are you?
They were segmenting right from the start.

3. The 1-Minute Video
After I registered, I landed on a page with a short intro video. It didn't oversell. Just set the tone. Told me what to expect, how to prepare.

By the time I finished, I wasn't just registered. I was ready.
Then came the SMS reminder to add it to my calendar. Multi-channel nudges without being pushy (I appreciated that).

4. The Assessment (This Part Stopped Me)
Below the video was a link to the Key Person of Influence Assessment. Five key areas that measure your current level of influence.

Here's the thing about assessments... we're wired to want to know more about ourselves. Interactive content generates over 50% more engagement than static content (So of course I took it 😊).

When I finished, I got a detailed scorecard via email. It showed exactly where I scored in each area, what to work on, and included a workbook to help me prepare for the webinar.

I wasn't just a registered attendee. I was invested.

5. The Bonus
They also offered a free PDF of the Key Person of Influence book, sent directly to my email.
It wasn't pushy. Just… there if I wanted it.

Why l have been thinking about their funnel.
It wasn't transactional. It was relational.

Even if I hadn't attended the webinar, I would have walked away with value. 

A 33-page assessment report. A workbook. A full book. They gave first. They built trust.

The intro video built momentum. The assessment created engagement and data. Each touchpoint added value.

LinkedIn → Landing page → Video → SMS → Assessment → Email → Webinar.

They didn't just get me to show up.

They prepared me. Engaged me. Made me feel like I was already part of something before I even joined the room.

That's what kept 200+ people locked in for 90 minutes.

If you're building a funnel for your next launch, services, products this is the experience worth aiming for.

Clear. Intentional. Value-first.

And most importantly?

It felt like they actually cared whether I got something out of it.

That's the part I'm still thinking about🩵

taplio

The Battle

Benjamin Dunkel

Zinzile Mhlanga

Followers

Posts

Engagements

Likes

Performance ScoreZinzile Mhlanga's LinkedIn Performance

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taplio

The Battle

Benjamin Dunkel

Zinzile Mhlanga

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Zinzile Mhlanga's LinkedIn Performance

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Performance ScoreZinzile Mhlanga's LinkedIn Performance