Impakt

In the dynamic world of marketing and communication, success hinges on more than just strategies and tactics. It’s about people - the creative minds that fuel innovation, the team members who execute plans, and the stakeholders who define objectives.

At our core, we believe in a people-centric approach to project management. We prioritize understanding your internal and external stakeholder needs, wants, motivations, and concerns. By managing workflows, processes, resources, and communication effectively, we ensure that everyone is heard, assumptions are avoided, and your project achieves the impact it deserves.

Co-Founder

The Magic Pencil

•Responsible for managing the client relationship through effective communication, problem solving, and responding to requests
•Responsible for managing several accounts and regularly meeting clients to discuss future projects
•Ensuring all briefs are dispatched in the studio based on individuals strengths and skills
•Creating a workflow structure & ensuring work is delivered on deadline
•Keeping all departments informed about project status, dispatching workload and finally resource management across both freelance and permanent

Account Manager & Studio Manager

•Establishing relationships with new clients
•Responsible for managing the client relationship through effective communication, problem solving, and responding to requests
•Ensure the timely and successful delivery of projects according to customer needs and objectives
•Responsible for managing several accounts and regularly meeting clients to discuss future projects
•Provide regular feedback to the senior management about marketplace activity

Account Manager

•Complete project management: from client’s brief, supply cost estimates and timeline, briefing and coordinating design studio and network of partners, ensuring all parties meet deadlines, budget management
•Provide regular feedback to the senior management about marketplace activity
•Develop effective working relationships with clients through regular meetings
•Adhere to all quality standards and processes for the acquisition of future customers
•Find and gain further sales and business development opportunities
•Negotiating with clients, solving any problems and making sure deadlines are met

Business Development & Account Executive

Paradieso

•Created several Social Media platforms (Facebook, Twitter, Pinterest)
•Designed and distributed flyers to attract specific target group
•Follow up with Media House for Ad insertion in a local Newspaper
•Organized and in charge of Marketing/Communication for an Art Exhibition
•Follow up with suppliers to design and print roll up banners
•In charge of creating and implementing Social Media Ads

Marketing Executive

Beau-Rivage Palace Lausanne

•Worked as a Chef De Rang and also as a Commis De Rang
•Responsible for serving the food to the customers
•Responsible to check for deliveries in the restaurant
•Learn menu items and be able to describe them appropriately to guests

Waiter

"As the Founder of Impakt, I leverage my expertise in project management to bring a unique, people-centric approach to every project. With a track record of successfully managing projects, time, and budgets, I prioritize understanding the unique needs of all stakeholders involved. My passion for project management stems from my belief in the power of understanding people and their needs to drive successful project outcomes.

With over 8 years of experience in the industry, I've developed strong skills in stakeholder management, project management, and resource management, which have driven success in my previous roles.

Ayrton Vencatachellum

Salsify

Customer Onboarding Manager

Vroomly

Customer Success Manager

Philip Morris International

Identification of areas to be developed in alignment with the company's strategic orientation and needs
Content development for training programs to cover specific needs (product lauching, sales skills, etc.)
Adapt global content for trainings programs to specifics of Swiss affiliate (transcreation)
Training delivery to audiences from 10 up to 100 people (face-to-face and/or remote)
Act as moderator during training sessions 
Assessment of the trained employees (on the spot and/or deferred) 
Maintenance and content development of the E-learning platform
Drive and control the respect of the training retroplan
Brand Retail Hiring Management (assessment center & recruitment)
Communication & operational support to frontliners

Capability Building Lead

Coordination as single point of contact towards 3rd parties (agencies and KA)
Ensuring a smooth On and Offboarding for all frontliners
Request of recruitment needs from deployment - provide potential candidates
Handle direct recruitment; organize assessment basic trainings
Support deployment team with all HR related topics
Request and monitor the whole procurement and invoicing process with agencies and logistics partners
Support the deployment team on the organization and execution of regional activation platforms
Ensure an efficient and effective agencies management: manage all the event material logistics; manage and control the regional budget
Support 3rd Party Head in RFP for frontline services
Sides Projects : create training content and support material, deliver trainings based on business needs for the field sales force

3rd Party Management & Sourcing Lead

Team management (20 people): recruitment, leading development, training,
coaching, planification, daily business, analyse, cost control (tracking FTE and
material), monthly meetings
Responsible of 5 Full Stores and POS strategy activation
Build customer relationships and loyalty
Build relationships with partners
Collaboration with several PMSA departments to improve customer satisfaction,
processes, offers, device improvements, desks
Litigation management
Participation in several pilot and fast forward projects (Try@home....)
Field visits for other PMI market and PMSA employees

Reduced-Risk Products Expert Lead

Help the representant team catch potential clients
Manage the operational
Planning and delivery of additional key events: activities deployment, coordination and implementation
Act as a key point of contact to ensure a positive participant and organizational experience: planning of logistics and staff / consolidation of actionable reporting analysis on CE effectiveness and ICs KPIs / promotion material handling and deliveries to internal and external / supervision, and coaching hosts/-esses and ICs
Report on key event metrics and KPI’s along with tracking and management of budgets
Engage with consumers on targeted LAMPs universe, act as an ambassador and do selling activities
Networking, research and negotiation of partnership contracts for LAMPs/ events

RRP Consumer Engagement and IQOS Coach Lead

Barrière

Operational responsibility for regional and national projects
Consulting, management and direct contact with clients
Establishment of budgets, maintenance of financial objectives and negotiation of offers
Supervision, coordination and collaboration with the various internal departments 
Establishment and maintain scalable processes that ensure best practices in campaign and lead management
Create, maintain and analyse reports on marketing and sales activities, effectiveness and business impact for optimization and CRM experience

Marketing Operations Manager

Sandoz Foundation Hotels

Beau-Rivage Palace Lausanne, Lausanne Palace, Hôtel Angleterre & Résidence, Hôtel Palafitte

Preparation and coordination of sales trips, events and presence on trade shows
Follow up on business leads across all segments
In charge of familiarization trips (agencies, tour operators, entreprises)
Revenue management & distribution channels
Daily, weekly and monthly tracking and reporting
New revenue management system implementation (Ideas)
Responsible for all social medias, website and e-commerce
Support to the Director of Communication

Sales, Marketing and Communication Coordinator

Montreux Jazz Festival

Bar Manager

Le Bristol Paris

Food & Beverage Administrative Assistant / Reservation Agent

Hediard

Conseillère en Vente

Banque de France

Financial Assistant

“𝘛𝘩𝘦 𝘰𝘯𝘭𝘺 𝘵𝘩𝘪𝘯𝘨 𝘸𝘰𝘳𝘴𝘦 𝘵𝘩𝘢𝘯 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘯𝘥 𝘩𝘢𝘷𝘪𝘯𝘨 𝘵𝘩𝘦𝘮 𝘭𝘦𝘢𝘷𝘦, 𝘪𝘴 𝘯𝘰𝘵 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘵𝘩𝘦𝘮 𝘢𝘯𝘥 𝘩𝘢𝘷𝘪𝘯𝘨 𝘵𝘩𝘦𝘮 𝘴𝘵𝘢𝘺.” _ Henry Ford, Founder, Ford Motor Company

taplio

The Battle

Ayrton Vencatachellum

Indira D.

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