Ayo - The 80/20 Virtual Assistant

I am a goal-achiever and accountability partner, helping to achieve desirable results of 80% success rate, leaving you to focus on the remaining 20% of your deliverables. I bring an exceptional personality to work and ensure a productive and enjoyable collaboration.

Virtual Assistant

Kurudy

Executive Producer

Gocaboo Technologies 

Successfully coordinated the implementation of a new Customer Relationship Management (CRM) system (Dynamics 365 Sales) to enhance sales processes and improve customer data management for GoCaboo Technologies.

-Played a pivotal role in the successful on-time implementation of Dynamics 365 Sales, leading to improved sales team efficiency and enhanced customer data management.

-Demonstrated strong organizational and communication skills, ensuring seamless collaboration between diverse project stakeholders.

-Managed project timelines, schedules, and resource allocation plans, ensuring all tasks remained on track.

-Facilitated communication between stakeholders, including sales teams, management, and IT personnel, keeping everyone informed of project progress.

-Compiled and maintained project documentation, including reports, meeting agendas, and user guides.

-Supported the Project Manager with data gathering, user story development, and test case creation.

Virtual Assistant| Operations Project Coordinator

Rural Mental Health Matters Limited

I love bringing peace to where is chaotic, I love management,I love organization! Above all, I love community service. I mean, why not?

Here is why I decided to volunteer for an organization like Rural Mental Health Matter where the mental health of ruralare our no 1 priority. Because mental health is everybody's business.

LinkedIn

Sadly, achieving success on LinkedIn requires more than just making connections. It requires proven strategies and strategic positioning. Here's where I come in. 

Still skeptical about my capabilities? Take a look at what my clients have to say about working with me.

Why not send me a direct message or schedule a free clarity call using the link in my featured section?

I would be more than happy to address any concerns or questions you may have.

I look forward to connecting with you and discussing how I can assist you on your LinkedIn journey.

Virtual LinkedIn Assistant

GAJOE Limited

Proficiently managed the complex calendars of the CEO coordinated and scheduled appointments, meetings, and events with precision, resulting in a 20% increase in overall productivity and time savings. 

Utilized effective lead generation techniques, resulting in a 30% growth in qualified leads and contributing to the company's revenue growth. 

Demonstrated exceptional email management skills, maintaining an organized inbox, responding to inquiries promptly, and achieving a 90% email response rate within 24 hours, ensuring efficient communication and client satisfaction.

Executive Assistant

Your Admin & Time-consuming tasks are MINE~ I'll take care of them so you don't have to. Your 80/20 Virtual Assistant

“Every great business leader knows the secret to growth: delegate what you can.” Hiring an Executive Assistant/Project Manager isn’t a luxury—it’s a smart investment in your time, focus, and success.

Maybe your fears are valid. However, “It takes a village to raise a child." Your business will thrive best with collective responsibility. You focus on your part, and I’ll focus on mine—because that’s what I’m trained for: to nurture your business for optimum growth. Your win is my win!

Don’t just take my word for it—visit my recommendation sections to read directly from my clients. You can also stop by my Upwork profile (https://www.upwork.com/freelancers/~01e23338e6750c828f) to learn more about my services and see what my clients have to say.

Here are a few of the ways I will help:
-Automation
-Organization
-Daily Operation
-Time management

Feel free to book a free clarity call here: https://calendly.com/ayo8020virtualassistant/30min or drop me an email at ayotender64@gmail.com. I respond within 5 minutes!

Ayokunmi Ekemode ✨

Digital Witch Support Community

Customer Support Specialist

OtiboDesigns

-Maintained and Updated records for all appointments and customer interactions.
-Reach out to clients and source for vendors.
-Supervise workflow processes
- Calendar and Email Management
-Appointment Scheduling
- Customer Support

Virtual Office Assistant

JADS ASSOCIATES

-Accessed personnel performance and implemented incentives and team-building events to boost morale.
-Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
-Interpreted management directives to define and document administrative staff process.
-Delivered top-notch administrative  support to office staff, promoting excellence in office operations.
-Applied mathematical abilities on daily basis to calculate and check figures in all arears of accounting systems.
-Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
-Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting systems.

Customer Support and Quality Control officer

Capstone Microfinance Bank

-Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
-Devised and published metrics to measure organization's success in delivering world class customer service.
-Exceeded team goals and collaborated with staff members to implement customer service initiatives.
-Researched and corrected regular, advanced and long standing customer concerns to promote company loyalty.
-Built partnerships with diverse internal teams and sales, finance and operations department to streamline processes.

Senior Customer Service Executive

Fish and Chicken Affairs

-Restocked, arranged and organized merchandise in front lanes to drive Product sales.
-Reviewed and resolved differences between accounting information and cash drawer.
-Helped customers complete purchases, locate items and join reward programs to promote loyalty, -satisfaction and sales number.
-Arranged paper and electronic payment records to maintain well-organized filing systems and recordkeeping compliance.
-Reconciled cash drawer at start and end of each shift, accounting for errors and dissolving discrepancies.

Cashier and Stock Controller

Ranjennys High School

-Fostered motivating Learning environment by planning and displaying enthusiasm for Organic and inorganic Chemistry.
-Conferred with academic area chair on questions issues involving course curricula, instructional strategies and college policies and procedures.
-Designed and implemented course curriculum that reflected relevance of chemistry to everyday world.
-Leveraged varied instructional delivery modes to support student differences and learning styles.
-Constructed and administered tests and exams to measure student learning.

Chemistry Teacher

Isieke Model High School

-Prepare Plans, materials and activities for students to reach Chemistry Learnings Outcome.
-Developed and distributed approved course syllabus to students to convey goals and outcomes of course.
-Consulted with students individually and in teams to help students efficiently reach learning goals.
-Maintained current knowledge of Chemistry and effective teaching methodologies.

Chemistry Instructor (NYSC)

Rivers Vegetable Oil Company (RIVOC)

• Responsible for the Quality management and assurance for the entire manufactured product. 
• Ensure final product quality and sustainability meets required standard.
• Ensure quality standard are maintained from grain to finished product.
• Ensure monitoring of all export production from the company to foreign countries guarantee 
   compliance to regulatory and quality standard across the supply chain.
• Develop and lead quality work stream model and standard within members of staffs.
• Ensure compliance and effectiveness to drive the product quality in line with ISO standard.
• Ensure that all product meet specification at every point & stage of production.
• Ensure the safe usage of laboratory equipment and apparatus.
• See to the proper disposer of harmful reagents, work apparatus and chemicals.
• Carry out a quality reconfirmation text on finished product to accenting its sheaf life. 
• Carry out proper documentation of all analytical text done both online and on hard copies.
• Ensure quality checks (BOD & COD) based on specifications are done on our effluent 
  treatment plant.
• Constant inspection of the packaging line to ensuring finished product are packed based on 
  specification to ISO standard.
• Ensure accurate determination of all chemicals/microbiological analysis of raw materials to 
  finished product.

Quality Control Specialist

I am a Seasoned Customer Support Specialist and virtual Assistant with over 4yrs+ experience in Corporate and Office Administration, Recognized consistently for performance excellence and contributions to organization success. 

Excellent communicator, leverage relationships and great interpersonal skills to communicate and network effectively with stakeholders. Also an adept at explaining complex concepts to a variety of audience, consistently showcasing the ability to analyze issues, recognize problems, troubleshooting, quick resolution to customer problem while building a long-term relationship, one where each customer interaction offers opportunities for deeper, more valuable engagements. I work perfectly as an individual with little or no supervision and also as a team player.

I am very passionate about Customer's success/Experience and seamless workflow which is why I help organizations automate their work process.

My core skills and competence includes:
Customer Support
Customer Service
Virtual Assistance
CRM Proficiency
Tech Savvy
Proficiency with Workflow Tools
Email Management
Telemarketing
Appointment Scheduling
Host/Rentals Bookings
Professional Telephone demeanor
High Level Efficiency and Time Saver

I am multiskilled, friendly, very teachable and always ready to learn a new skill. 

That's a little about me.

taplio

The Battle

Ayokunmi Ekemode ✨

Miriam Agbakwuru

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