SaveIN

• Led product integration projects with ETB Banking and NBFCs to enhance financial services offerings.
• Developed B2B dashboards for merchants and corporates to improve user experience and drive business growth.
• Spearheaded new product developments, including welup.savein.money, to expand the company's product portfolio.

Product Manager

Onsurity

In my role at Onsurity, I spearheaded efforts to enhance user experience through automation and efficient communication strategies. 

• Implemented WhatsApp and ChatBot automations to streamline processes.
• Managed customer communication and CRM automations for improved efficiency.
• Collaborated with the tech team to deliver customer-facing products and internal features for enhanced productivity.

Associate Product Manager

EnKash - Asia's 1st & Smartest Spend Management Platform

• Conducted market research and competitor analysis for expense management product at EnKash.
• Integrated 3rd party tools to enhance customer experience on EnKash dashboard.
• Created user journeys and provided user guidings for a seamless customer experience.
• Provided valuable market research insights for new product development.

Product Management Intern

Virtuera

Founder | Product & Growth

Aayaam-The Hindi Cell of NITT

President

Product Analytics Intern

Systems Wisdom LLC

Research Intern

The Hong Kong University of Science and Technology

Machine Learning Research Intern

Technocolabs

Data Science Intern

The Sparks Foundation

Product at Onsurity | NIT Trichy'22 | 1x Founder

As an accomplished Founder and astute Product Manager, I bring to the table a unique fusion of entrepreneurial vision and proficient product management expertise, fostering unparalleled business growth. My robust track record is a testament to my ability to conceive, develop, and successfully launch innovative products, underpinned by a comprehensive grasp of the entire product development lifecycle. With an unwavering commitment to excellence, my exceptional communication prowess and knack for cultivating relationships have consistently empowered me to collaborate seamlessly with cross-functional teams and forge valuable partnerships with external stakeholders.

My prowess extends to the realm of data-driven decision-making and product analytics, where I excel in distilling complex data into actionable insights, enabling me to artfully address intricate business challenges. My rich and diverse professional background spans the landscape of product management, with achievements such as founding Virtuera and honing my skills during an internship at Enkash. My unwavering passion for crafting products that transform lives fuels my constant quest for new opportunities and challenges.

Ashok Jaipal

Rayden Interactive

- Achieved exceptional client retention and 20% expansion by driving new feature adoption.
- Surpassed revenue targets by more than 15% every quarter through strategic upselling and product demonstrations.
- Provided expert product consulting, resulting in tailored solutions and workflow improvements.
- Presented impactful Business Reviews, nurturing strong client partnerships and driving growth.
- Proactively reduced churn as well as retained clients through risk mitigation strategies based on usage trends.

Senior Client Success Analyst

Client Success Analyst

Delhivery

Proactively addressed daily client queries and concerns via Freshdesk, fostering high satisfaction rates and strong relationships with 1500+ active clients.
Spearheaded monthly client calls, reducing churn rate by 15% through service enhancements and quality improvements.
Drove 30% quarterly revenue growth from 1500+ accounts by providing operational solutions, while also training new hires and ensuring seamless team collaboration with tech for error resolution.

Service Account Manager

Cases Over Coffee

Orchestrated full client onboarding process and fostered client engagement through networking, content creation, and problem-solving.
Excelled in candidate matching, enhancing client engagement by efficiently resolving case statements and managing student concerns with adept escalation to supervisors.

Onboarding Associate

Video Editor

Value Tree

Social Media Manager

GrowthGravy

Media Coordinator

Olcademy

HR Intern

The Times Of India

Daily tasks to do: 
•Discuss story ideas and work on it
•Do in depth research on the story idea by going on field and talking to different individuals on the topic.
•Attend press conferences and write a press report on it.
•Call up colleges and other assigned authorities to ask for their data time to time.
•Go on field to take interviews of numerous sources.

Student Intern

Procter & Gamble

Tasks to do: 
•Distribute given samples of P&G to 40 females and click a picture with them holding it. 
•Post pictures and a video on Instagram and Facebook of the given task.

social media influencer 

Awign

Tasks to do: 
•Share the given link with campus students and explain them about it. 
•Stick pamphlets on the college notice board to spread awareness among students about the company and the different internships they offer.

Campus Ambassador

Highly skilled and results-driven professional with a profound understanding of customer success concepts and Software as a Service (SaaS). 

Proven track record of owning overall customer relationships and driving customer success. Adept at managing customer life cycle and account management, from sales handover to deployment, with a focus on increasing adoption, ensuring retention, and delivering utmost satisfaction. 

Experienced in coordinating between cross-functional teams, managing escalations, and engaging stakeholders to achieve exceptional outcomes. 

Skilled in providing strategic insights and best practices to drive user behavior and product adoption. Accomplished in identifying revenue growth opportunities and driving cross-sell and upsells.

taplio

The Battle

Ashok Jaipal

Rifa Shaikh

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