SaveIN

• Led product integration projects with ETB Banking and NBFCs to enhance financial services offerings.
• Developed B2B dashboards for merchants and corporates to improve user experience and drive business growth.
• Spearheaded new product developments, including welup.savein.money, to expand the company's product portfolio.

Product Manager

Onsurity

In my role at Onsurity, I spearheaded efforts to enhance user experience through automation and efficient communication strategies. 

• Implemented WhatsApp and ChatBot automations to streamline processes.
• Managed customer communication and CRM automations for improved efficiency.
• Collaborated with the tech team to deliver customer-facing products and internal features for enhanced productivity.

Associate Product Manager

EnKash - Asia's 1st & Smartest Spend Management Platform

• Conducted market research and competitor analysis for expense management product at EnKash.
• Integrated 3rd party tools to enhance customer experience on EnKash dashboard.
• Created user journeys and provided user guidings for a seamless customer experience.
• Provided valuable market research insights for new product development.

Product Management Intern

Virtuera

Founder | Product & Growth

Aayaam-The Hindi Cell of NITT

President

Product Analytics Intern

Systems Wisdom LLC

Research Intern

The Hong Kong University of Science and Technology

Machine Learning Research Intern

Technocolabs

Data Science Intern

The Sparks Foundation

Product at Onsurity | NIT Trichy'22 | 1x Founder

As an accomplished Founder and astute Product Manager, I bring to the table a unique fusion of entrepreneurial vision and proficient product management expertise, fostering unparalleled business growth. My robust track record is a testament to my ability to conceive, develop, and successfully launch innovative products, underpinned by a comprehensive grasp of the entire product development lifecycle. With an unwavering commitment to excellence, my exceptional communication prowess and knack for cultivating relationships have consistently empowered me to collaborate seamlessly with cross-functional teams and forge valuable partnerships with external stakeholders.

My prowess extends to the realm of data-driven decision-making and product analytics, where I excel in distilling complex data into actionable insights, enabling me to artfully address intricate business challenges. My rich and diverse professional background spans the landscape of product management, with achievements such as founding Virtuera and honing my skills during an internship at Enkash. My unwavering passion for crafting products that transform lives fuels my constant quest for new opportunities and challenges.

Ashok Jaipal

Multiple Companies & a University

Teaching assignment:
- Introduction to UX for BDes students of ICD at JKLU 
- Design project for BDes students of IXD at JKLU

Independent Design Consultant & Guest Lecturer 

I joined as a second designer in the team and together with the first designer built a team of high-performing designers between 8 to 11,  which included a researcher and ux-writer and Design system and 6 product designers. During this period I established a design process tailor-made for startups that ensured Velocity and Quality of Design. The process also ensured product requirements are critically analysed from user's perspective. My work also included hiring and training the team members who were mostly freshers or interns and converting them into professional designers for life.

Few highlights:
1. Billing redesign which lead to reduction in bill payment post-due date by 31%
2. Operationalising user research through customer interviews for the Billing redesign project
3. First of it's kind CRM exclusively built for Claim processing which involved 65 days of untangling complex claim processes and giving the shape of seamless claims processing 
4. Design System - A sophisticated design system that acted as library of UI components which helped product designers to focus on business flow.
5. Process simplification - Dejargonizing design process so that it's digestible for the product and tech teams and operationalising it successfully.

Head Of Design

Multiple Companies and a University

Companies consulted 
1. KUDO (Full Time) (https://kudoway.com)
2. QID via DesignCoz (QiD app)
3. 1Finance via DesignCoz (Moneysign app)
4. AdaptNXT (Security camera settings app)

Lecture Assignments with JK lakshmipat University
1. Interaction design for BDes students
2. Visual design for BDes students 
3. Micro interaction for MDes students
4. UI Design 2 for BDes students

Independent Design Consultant & Guest lecturer (Remote)

Intuit

Delivering high value to customers of QuickBooks "advanced" through customer obsessed design processes and deep customer empathy.

End to end execution and shipping of 
- Invoice approvals for QBO-Advanced (Mobile) 
- Location based restrictions for Role based access control  for QBO-Advanced (Web)

Awards and Recognition
- Nominated for customer obsession at Intuit Annual awards 2020. 
- Won the "Unsung Heroes of Intuit" award in 2020.

Senior Interaction Designer (Remote)

f1Studioz

Helped f1Studioz to expand its presence of design services to enterprises in Bangalore.Delivered end to end enterprise products for high profile clients in the domains of Marketing, Sales, Travel. Created the team and helped build a design culture that lives upto the core values of f1Studioz I.e. Simplicity, Empathy and Agility

Clients consulted:
- Capillary technologies Loyalty+
- Licious 
- Aviso
- Trax

Principal UX Designer (& Growth catalyst)

Joined as first employee for f1Studioz Bangalore and helped deliver design services to some of the top clients of f1Studioz. Travelled regularly to client locations to conduct design discovery workshops, customer research. Introduced new design practices to the organisation to add value to customers.

Clients consulted:
- Netcore Marketing product Smartech
- GenY medium Auris social listening
- Egnify educational platform 
- CallAmbulance mobile app
- CapillaryTech ENGAGE+ marketing platform
- Travel optima web app
- Trax (Veraction) shipping invoice platform

Lead UX Designer

Halodoc ID

Joined as first designer among a team of 25 engineers. Had great fun building products, doing guerilla customer research and evangelizing design best practices at Halodoc Indonesia. Doing impromptu customer interviews at pharmacies in Jakarta, discussing wireframes on the wall with multi-stakeholder and multi-cultural and language teams were the best part of the experience at Halodoc.

Designed bi-lingual mobile app-verse for both IOS and Android within a span of 4 months was the high point of the brief stint at Halodoc.

Lead Product Designer

Practo

Worked on online surveys as part of user research for practo "orders" during the short time I was there. But overall I didn't have much work to do because I was 38th Designer joining the team when they required only 10 to 12 designers.

Product Designer

HashCube

Was involved in end to end design process from conception to delivery of gameplay, game level design, score design, powerups design. Closely worked with the data scientists to drive engagement and increase stickiness to the game "Gummy Pop". The game was a moderate success.

Senior Game Designer

Dhruva Interactive

Worked as designer and developer for the HTML games like "NanoSWAT" and "Sara's Kitchen" for a Netherlands client SpilGames.

Game Designer

Spoonbenders

Made around 15 games and few of them Neurogames which used EEG as modality.

Founder

Madrasi by Origin, Indian by Upbringing - Engineer turned Designer but Artist and Storyteller at Heart. Extremely meticulous about bringing business results through Product and Design thinking. Looking forward for collaborations that involves Travel and Innovative problem solving. Well suited for companies that are in their 0-to-1 (PMF stage) or 1-to-10 (Post PMF stage)

taplio

The Battle

Ashok Jaipal

Karthikeyan P.

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