Ashley Faus

Kogan Page Publishing

My book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI" features three frameworks to help marketers build trust and attract, convert, and retain customers.

Key messages:

-	Trust is the key: People buy from people they trust, and people trust people like themselves. As marketers, we need to build trust with our audience to win and re-win their hearts, minds, and wallets.

-	The human connection becomes more important in the age of AI, because more technology makes it harder to find people you can trust and make authentic connections.

-	The Playground mindset shift: Marketing needs to evolve to match the modern journey. It’s no longer about rushing people to a purchase, it’s about building trust and rapport for long-term value exchange.

-	The Social Media Spectrum (communication, conversation, community): Social media continues to evolve, but too many brands are still focused on driving and participating in conversation about the brand, instead of meeting the audience where they are and fostering community.

-	4 Pillars of Thought Leadership (credibility, profile, prolific, depth of ideas): Thought leadership helps build trust, but it’s not the only type of content or creator that you need in the marketing mix.

Author, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI"

Atlassian

Head of Lifecycle Marketing, Portfolio

Director of Integrated Product Marketing

Product Marketing Lead, Software Teams Content 

Sr. Manager, Integrated Media

Sr. Corporate Communications Manager

Skyport Systems

Skyport Systems, acquired by Cisco, provides secure, hyperconverged infrastructure to modernize the DMZ, protect Active Directory, and secure legacy applications and remote branch operations.

Sr. Product Marketing Manager and Content Strategist

Palerra

Palerra, acquired by Oracle, pioneered the API-based Cloud Access Security Broker (CASB).

Sr. Manager, Content Strategy and Marketing Communications

Duarte, Inc.

Strategy and execution for all things marketing.

In addition to previous duties, manage budget, forecast, and annual planning for marketing strategy.

Sr. Marketing Manager

Manage a team of creative experts
Marketo integration, strategy, and execution
Analytics/KPI reporting and analysis
IP launches - Resonate multimedia, Slidedocs, Persuasive Presentations eCourse
Email campaigns, social media, and ad campaigns
Website branding and content updates
Editorial content strategy and execution
Executive presentations

Marketing Manager

Killick Aerospace

Killick Aerospace encompasses several companies that provide engine maintenance, accessory maintenance, airframe support, and parts and engine sales to the aviation industry. I oversaw the marketing activities for all companies in the Killick Aerospace portfolio. My duties include, but are not limited to:

Work with management and IT department for requirements gathering, implementation and documentation of CRM strategy 

Manage 3rd party programmer to update company websites, content manager for company websites

Manage relationships with outside vendors including designers and promotional representatives 

Coordinate all aspects of trade show exhibits, including marketing collateral, shipments, promotional items, and travel logistics

Co-creator and co-manager for print advertising budget

Track and measure success of marketing activities, including website traffic/SEO, referral lead source, and email campaigns

Marketing Coordinator

UserTesting.com

I helped research and implement a social media strategy, including Twitter and reaching out to bloggers. I also helped with customer service.

Independent Contractor

Solar Designs, Inc

Account manager for the company’s largest project, a commercial solar installation, worth $150,000

Improved profit margin by 5% through bulk-price negotiations with supplier

Grew affiliate partnerships from 2 to over 50 within 8 months, used direct Marketing to offer qualified leads and guaranteed revenue to new partners

Increased revenue opportunity by creating a training package for installers

Strategic analysis of customer and installer needs, led to over-hauling information-gathering form and presentation of final customer proposal

Wrote proposals with details about solar system design, environmental impact, and financial implications including up-front costs, rebates, ROI, and payback

OpenTech Media, Inc.

Research, layout, and copy for corporate brochure and website to present a more cohesive message to customers

Virion Interactive Agency

Competitive analysis, post-project analysis, client invoicing and work order processing

Account Management Intern

Director of Integrated Product Marketing, Atlassian

Marketer, writer, speaker by day... singer, actor, fitness fiend by night!

I've handled all aspects of marketing strategy and execution, from product marketing, to demand-gen, to content and events. I love telling the high-level stories that resonate with an audience and connecting the dots between types of assets and distribution channels.

My writing has been published on TIME, Forbes, The Journal of Brand Strategy, and The Muse, and I've spoken on various marketing topics for INBOUND, Harvard Business Review, and MarketingProfs.

Visit https://ashleyfaus.com/ for more information about my book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI".

(Views are my own)

When you're friends with smart marketers, you feature each other as an example when you write a book 😀

Devin Bramhall released her book recently, and she featured my Playground framework.

I released my book in May, and I featured her community work from her time at Help Scout.

Per usual, there's a blooper pic if you swipe through 😂

Buy "Human-Centered Marketing": https://amzn.to/480QQLI

Buy "B2B Content Marketing Strategy": https://amzn.to/4i3SLne

(Thanks to MarketingProfs B2B Forum for the cozy background and in-person photo opp 😊)

Head of Lifecycle Marketing, Portfolio at Atlassian

I don't have many rituals before I step onstage to speak.

But I DO love my glitter face mask tradition 😀

Excited to speak about building trust in the buyer's journey MarketingProfs B2B Forum this morning, 10:20am EST!

Grateful for another award for my book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI" 🎉

Need a gift for yourself or a marketer you love? Get 40% through December 1st!

Grab a copy: https://lnkd.in/eJWZHRF8

Need some light reading en route to allllll the Thanksgiving dinners?

Free sneak peeks:

Thought leadership: https://lnkd.in/eXCZ2qPf

Buyer's journey playground: https://lnkd.in/esQDz9EK

Congrats to all the winners: https://lnkd.in/emxkNFZ2

When I was VERY early in my career, I had to make an expensive decision on behalf of the business.

I was SO worried about it!

Tons of money.
Literally minutes to make the choice.
No time to call my boss for approval.

I decided to spend the money, and trusted that my boss would be ok with it once I finally talked with her.

Y'all... It was paying $50 for valet parking.

But at that time in my life, $50 for parking seemed absurd.

At that time in my career, I wasn't well-versed in how businesses expenses and vendor agreements worked.

And I was genuinely worried about confirming with a vendor that they could pay $50 for valet parking because they were running late to film a customer testimonial during a big conference.

My boss was thrilled that I made the decision to spend the $50 on faster parking vs. potentially losing the filming slot with the customer.

Now as a seasoned marketer, I cringe at my younger self, thinking how silly it was for me to even worry about $50 valet parking. 

OF COURSE that is a no-brainer call!

But... does your team know when it's a no-brainer decision? 

Do they trust that their leaders will back them up when they need to make real-time "expensive" choices?

Do they have a framework for when to escalate?

If you're rolling your eyes at folks making bad calls, it's worth taking a step back to understand whether they have context and trust to make good calls.

Because it's ACTUALLY expensive to do things cheap.

"Which bakery did this come from?"

"Wait, YOU made these!?!"

"You should open a bakery..."

People say this to me frequently when I bring treats to the office, the theater, birthdays, etc.

There's some AMAZING commercial-scale bakeries out there, AMAZING home bakers out there, and everything in between (including my amateur baker status).

After baking treats and buying treats over the years, I've started applying my marketing nerdery to the questions of perception, compliments, trust, etc. in this space.

And so, I'm curious...

In the comparison below, which option would you pay more for?

How much would you pay for a dozen of the cupcakes shown in the picture?

Assume that each option has comparable cost of goods sold, etc. to not bias the results too much, and you can make whatever assumptions you want about where the cupcakes came from, who took the pictures, if they're AI-generated vs. human, etc.

Please nerd out with me about the intersection of my baking hobby and my marketing brain 😋

"When a measure becomes a target, it ceases to be a good measure." - Goodhart's Law

I've been on a bit of a metrics and attribution kick lately, and I talked a bit about Goodhart's Law in my conversation with 🍁 Glenn Schmelzle on the Funnel Reboot podcast.

The heart of it is something that marketers continually struggle with...

We know we gotta measure.
But we know we can't measure everything.
And without everything, it kinda feels like we have nothing.

The problem is that we're so focused on capturing every. little. detail. in a way that we can easily show in a dashboard, but we miss the big opportunities that actually help people move through a buying process.

We talked about the core frameworks in my book that help you do just that: create a journey that helps the HUMANS make decisions, take action, and solve their problems (and yep, drive revenue for your business)!

Hear the full episode: https://lnkd.in/emxHSDgk

Grab a copy of the book: https://amzn.to/480QQLI

Dr. Jim ( ജിം കണിച്ചിറയിൽ ) Kanichirayil

Cascading Leadership

Podcast booking and production agency helping B2B SaaS HRTech, TATech, EdTech, and K12Tech organizations remove friction from their sales and marketing process. 

Developed and produced close to 1K audio and video podcast/live episodes. 

Created/Hosted/Produced - The Cascading Leadership Show, Talent Strategy 60 Show, Building Elite Sales Teams, and the Engaging Leadership Show. 

Hosted and produced two top 10% global B2B podcasts (Cascading Leadership Show and Engaging Leadership Show).

Founder

EngageRocket

EngageRocket is an employee engagement and performance management platform that helps businesses build engaged teams, empowered managers, and elite organizations. 

Trusted by the top companies in 14 countries and spanning 20 diverse industries—including Sephora, Toyota, Nikon, CGS-CIMB, and Epson—EngageRocket provides continuous listening and real-time analytics to support impactful management action. 

Helped establish the US footprint for EngageRocket. 
Leveraged content-led sales approach to gain traction in the marketplace. 
Defined and executed outbound sales motion. 
Owned the end-to-end sales and marketing process. 
Owned the partnership function and built referral partner network. 
Hosted and produced over 300 episodes of the Engaging Leadership Show. 
Interviewed over 200 senior and executive leaders in HR, TA, L&D, IT, Sales, and K12.

VP of Growth, Product Evangelist 

Thinkers360

Thinkers360 takes a holistic view of thought leaders and experts, beyond their social media activity, and looks across all their personas – such as academic, advisor, analyst, author, consultant, entrepreneur, executive, influencer and speaker – and all the types of thought leadership content they produce.

Top 10 Thought Leader in DEI and Sales, Top 25 Thought Leader in Human Resources 

Mattingly Solutions

I am a GTM advisor for Mattingly. 

About Mattingly Solutions: 

We partner with our clients to build a data-driven strategies that result in more diverse, equitable, and inclusive organizations.

Our DEI solutions include measurement consulting, 1-on-1 advisory coaching with DEI leaders responsible for building and executing DEI strategy, DEI capacity building (e.g., DEI task force and ERG/BRG support), and behavior change interventions that give employees and leaders the tools to make others feel valued, respected, seen, and heard.

Mattingly Solutions takes a user experience approach to co-creating and implementing DEI strategies with our clients. Our DEIx™ Framework combines human/employee experience methodology with your company’s data, organizational science, peer-reviewed research, DEI best practices, your organization’s values and goals, and PhD-level subject matter expertise to help you measure, build, implement, and assess impact of your DEI strategy and interventions.

Using our framework, we partner with our clients to build upon foundational DEI strategy work that results in a data-driven, prioritized, agile, actionable, and sustainable DEI culture change movement.

GTM Advisor and Board Member 

Yardstick

18 months.

That's the typical shelf-life for a sales leader in B2B Tech.

The reason?

There are several actually.

Win rates at 10-15% or lower.

Quota attainment at 30% on average.

Sales rep turnover tremendously high.

All of those costs add up and that's BEFORE you factor in the economic landscape.

Can sales leaders continue to have this failure rate and expect to survive?

No.

So what's the fix?

There are several but for accelerating growth organizations, you should be looking at your sales interviewing and onboarding processes.

And that's where Yardstick can help.

I've partnered with the Yardstick team as their Product Ambassador because sales hiring and onboarding is broken.

What better way to start the process of solving the problem than teaming up with a CEO who's got a track-record for successful startup launches and exits?

I'm looking forward to helping sales organizations stop their revolving door of reps.

Let's talk.

Product Ambassador 

RevGenius

RevGenius is a community of revenue generating sales and marketing professionals brought together to learn, share, support, and grow with each other.

Community Member 

Salescast

Salescast is the operating system for the B2B podcasting community of sales, marketing, and revenue professionals. We have an inclusive online community, courses, tutorials, events, guest matching, and even world class managed production services. Our mission is to connect 100 million sellers to the power of story.

TrainYo 🏳️‍🌈

TrainYo 🏳️‍🌈 is creating fair opportunities for all in the technology sector 😎

We’re on a mission to help companies scale their sales orgs quicker, with more predictable revenue by providing them with pre-ramped, ready to go SDR’s who have gone through our Free TrainYo SDR program. 👩🏽‍💻 🧑🏼‍💻

We’re passionate about fair representation & creating fair opportunities for everyone!🏳️‍🌈 🎉 🥳

Instructor

Strively.org

Strively’s mission is to create more diverse and inclusive workplaces in the tech sector. Through partnership with technology companies, we aspire to change how people are perceived and impacted by society’s most complex problems: mass incarceration; human trafficking; young adults at risk of incarceration; and housing shortages. We succeed together by supporting and serving a population of talented, motivated, and capable individuals who are ready for their opportunity to disrupt the cycles of inequities.

Volunteer Instructor 

Circa

What type of organization are you building? 

How are you building a bold, audacious, and innovative organization that harnesses all of the brilliance that's locked within? 

Are you building  the type of organization that candidates dream about working for and competitors envy? 

Where do you find yourself on the journey to becoming an elite leader in an elite organization? 

These are the critical questions we help our clients answer. 

The answers to all of these questions are rooted in your talent strategy. 

Unfortunately, many organizations take a piecemeal approach to their talent strategy which results in most of their talent getting left behind. 

Don't risk losing the engine that drives your business by ignoring what's most important. 

As a leader, you need to convince them to stay every. single. day. 

We deliver an end-to-end talent solution that helps you attract more talent, attract more diverse talent, retain that talent, and develop them for the long term. 

Our competition wants to keep you on the talent attraction hamster wheel. 

We partner with you and help stabilize your talent ecosystem so you can focus on realizing your organizational potential. 

The new talent landscape requires transformative talent solutions. 

We are the industry leaders in delivering scalable, innovative talent solutions that expands your reach, enhances your profile, and keeps you compliant. 

We are the straight line that connects your mission, vision, values, and purpose to your shoot the moon results. 

Partner with us and let us help you realize your organizational potential.

Growth - Commercial Partnerships Team 

Helping Busy HR Teams Build Elite Organizations | Highlighting Innovation and DEIB in HRTech | Talent Strategy Nerd | Professional Megaphone | Researcher | Writer | Podcaster |

One of the biggest challenges that B2B SaaS teams face is being able to cut through the noise their customers are dealing with. 

No amount of emailing, calling, or pitch slaps in the DMs is going to overcome that challenge. 

Today's buyer is in self-service mode and if sales and marketing teams want to meet them where they are, they will need to operate with a collaboration mindset. 

Sales and marketing teams need to seek to understand before trying to be understood. 

And it needs to be done in a way that's authentic. 

That's what I help teams accomplish. 

I've helped organizations build markets and segments from the ground up. 

I've done this in IT staffing and recruiting, HRTech, TATech, and in the K12 tech space. 

If you're not getting traction in your target markets and need help, we should have a conversation.

taplio

The Battle

Ashley Faus

Dr. Jim ( ജിം കണിച്ചിറയിൽ ) Kanichirayil

Followers

Posts

Engagements

Likes

Performance ScoreAshley Faus's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Ashley Faus

Dr. Jim ( ജിം കണിച്ചിറയിൽ ) Kanichirayil

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Ashley Faus's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreAshley Faus's LinkedIn Performance