Docebo

Lead Qualification & Sourcing: Qualified inbound leads and self-sourced commercial opportunities, generating 2 self-sourced leads within the first month in the role.
Demo Customization: Built and branded engaging demo platforms tailored to client needs, utilizing light CSS skills to enhance customization and visual appeal.
Deal Management: Managed the full sales cycle, including deal progression, mutual action plans, trial guides, and value engineering to address client-specific pain points.
Process Improvement: Identified and resolved communication gaps between tools and lead routing processes, collaborating with the marketing team to enhance lead efficiency.
Tool Expertise: Proficient in Qualified, Chili Piper, Rattle, LeanData, Demandbase, Outreach, and ZoomInfo, leveraging these tools for pipeline optimization and client engagement.
Chat Bot Management: Oversaw and optimized the Qualified chat bot on Docebo’s website to improve customer experience and lead capture.

- Presidents Club Winner 2023

Commercial Account Executive

Leveraging 3 years of experience at Docebo, I specialize in generating leads, building client relationships, and closing deals to drive our innovative learning solutions forward. My role involves understanding client needs, presenting tailored solutions, and ensuring customer satisfaction. Passionate about transforming learning experiences, I'm dedicated to helping organizations achieve their training goals with Docebo’s innovative AI-powered Learning platform. Ready to elevate your learning strategy? Let's connect!

Inside Sales Executive

Cover the entire enterprise learning lifecycle for customers, partners or employees with a single learning solution.

With Docebo, leading organizations create and deliver full online L&D and enablement programs, and measure the effectiveness and performance of their work with a suite of holistic productivity solutions that make it easy to tie learning strategy back to revenue outcomes

Enterprise Learning Consultant

As a Team Lead, I align with other Team Leads on BDR goals and activities with our Go-To-Market plans to ensure the company achieves growth targets. Closely with sales, marketing, sales enablement, and operation teams to maximize pipeline creation and report to my Sales Manager – Business Development.

- Help lead a high-performance sales team by executing targeted pipeline goals and exceeding those goals in the emerging business
- Resolve routine problems and act as first point of escalation for the team
- Monitor, review and coach calls and processes on a weekly basis to ensure that they are following best practices and procedures
- Perform BDR responsibilities as lead BDR
Help recruit, interview, onboard, train, lead BDRs, and grow the team
- Monitor and refine lead processes, continue to help optimize SFDC, Outreach, Zoominfo, Demandbase and other tools to improve BDRs productivity
- Assist in the development and creation of new sales and marketing ideas
- Provide recommendations and best practices for emerging online marketing opportunities and tactics that assist in achieving Docebo's organizational goals
- Become a business expert by communicating the value of the product to aid in collaborative business partnerships with my team
 -Drive customer focus by understanding and listening to the customer perspective as it relates to their learning and development initiatives and business decisions

Business Development Representative, Team Lead

Jacobs & Co Steakhouse

Lead Bartender

HYPCCCYCL

HYPCCCYCL is an invite-only, professional community where top B2B revenue leaders cross-train their GTM skills with VCs.

Member

Wheatsheaf 

Bar Manager

Helps organizations scale their learning culture | Learning Expert | Developing my SaaS superpowers



With over a decade of experience in the hospitality industry, I transitioned to SaaS sales during the pandemic and have been enjoying the ride ever since. I use my creativity to paint the picture of the experience that customers will have with Docebo's learning solution, not just the product itself. I also use my problem-solving skills to align with my team on goals and activities, monitor and coach calls and processes.

As a Learning Expert, I connect with organizations that are ready for a learning culture shift. I focus on understanding their current learning strategy, recognizing their learners' needs, and correlating the learning impact across the organization to business ROI. I have helped generate multiple qualified opportunities and pipeline growth for Docebo, thanks to my relationship-building and resilience skills. 

My core values for success are coachability, curiosity, organization, time management, long-term customer success, and dad jokes. I am always eager to learn new things, improve my skills, and collaborate with others. I also value having fun and being authentic in my work. 

When I am not working at Docebo or bartending at Jacobs & Co Steakhouse, you can find me at a concert or binge-watching a stellar TV series or movie.

Ashley Farina

Digital Realty

The Strategy & Enablement role leads global strategy in support of customer success including overarching communication and change management along with associated team enablement and effective use of Vertical AI and other technologies where possible. 
Ultimately, the role empowers Customer Success managers (CSMs) to build customer awareness of strategic product and service value propositions in support of the organization’s customer growth objectives while fostering collaboration and alignment with Sales, Marketing, and Partnerships to drive consistent customer narratives aligned with overarching enterprise brand strategy and GTM initiatives. 

The Role will focus on 7 key areas listed below:

1) Global Customer - Change Management & Communication Strategy (external)
2) CSM/Customer Care - Change Management & Communication Strategy (internal)
3) CSM/Customer Care - Enablement Strategy & Execution 
4) Vertical AI Strategy 
5) Process Improvement, Team Alignment  & Systems enablement (salesforce, seismic, etc.)
6) Go-To-Market (GTM) & Account Growth Strategy, Value Prop Messaging & Related Enablement 
7) Cross-Functional Team awareness, engagement & alignment (Sales, Marketing, Partnerships)

Global Strategy & Enablement Lead - Global Customer Success

The role leads Continuous Improvement efforts for the Global Customer Success Organization.

Reporting to the Sr. Director, Systems & Process Improvement and working closely with Global stakeholders towards the implementation of continuous process improvements, platform enhancements, training, and leading customer support resources leveraging change management, communication strategy, process optimization, project management, solution development, training & enablement and issue resolution. 

The role also works closely with the sales and solutions architecture teams towards alignment for synergies and growth.


Based in Austin, TX - Digital Realty is the largest global provider of cloud and carrier-neutral data center, colocation, and interconnection solutions with a global data center footprint of 300+ facilities in 50+ metros across 27 countries on six continents.

Senior Manager, Continuous Improvement Lead - Global Customer Success

Change Management & Communications Consultant focused on 2 areas of the business:
1) IT PMO: In support of a large digital transformation initiative - Implementation & Adoption
2) Integration Management Office: In support of global business integration (post M&A)

Based in Austin, TX - Digital Realty enables its customers with a global data center footprint of 300+ facilities in 50+ metros across 27 countries on six continents.

Change Management & Communications Consultant - IT PMO & Integration Management

Working as a contractor for Global Operations, I develop and implement a comprehensive change management and communication strategy in support of digital and organizational transformation with a strong focus on modern work employee engagement, brand strategy and building positive organizational culture.

Key Stakeholders include:
- Global Operations (Various Departments) 
- Integration Management Office
- Global Internal Communications & Employee Engagement
- Global Marketing & Brand Strategy

Based in Austin, TX - Digital Realty enables its customers with a global data center footprint of 300+ facilities in 50+ metros across 27 countries on six continents.

Change Management & Communications Strategist - Global Operations

Learning Tree International

Part-time instructor teaching modern work Change Management, Communication & Leadership  Professional Development Courses at Learning Tree International - a leading global IT professional development company. 

Courses will be taught both in-person and remote and will include modern work effective communication, 21st century leadership and APMG organizational change management certification.

CURRENT COURSES:
=================
Course 3405 - Developing Your Leadership Voice
Course 3311 - 21st Century Leadership
Course 3310 - Strategic Thinking for Operational Mgmt
Course 288 - Organizational Change Mgmt - APMG Certification
Course 4666 - Emotional Intelligence Essentials

Leadership Development Consultant

NextStep Strategy

NextStep Strategy Inc. provides management consulting services to a wide variety of businesses looking to grow, optimize and thrive in the dynamic environment of a modern work world.

Founder / Principal Consultant

Lou Dawgs Southern BBQ

Slow Smoked Southern BBQ & Live music! Brunch,Lunch,Dinner,Catering,Sports & Late Night Eats. Franchises Available. Pre-Covid locations included: Hamilton, Waterloo, London, Toronto x 2.

Founder, Brand Director & CEO

Enterprise Sales Executive providing modern learning solutions for strategic accounts.

Enterprise Sales Executive - Modern Learning

Toronto Metropolitan University

Marketing Fundamentals, Effective Persuasion, Services Marketing and Entrepreneurship courses (MKT100, MKT504, MKT723 & CENT601) at the Chang School of Continuing Education and Ted Rogers School of Management at Ryerson University.

TEDx RyersonU:
http://tedxtalks.ted.com/video/Building-Brand-The-Power-of-S-2;search%3ADaryl%20d%27souza

Contract Professor - Marketing, Sales & Entrepreneurship

Ryerson University - G. Raymond Chang School of Continuing Education

Courses Taught:

Effective Persuasion, 
Marketing Fundamentals 
Marketing Services

Contract Professor - Marketing & Sales

Online Business Systems

Director, Business Development - Public Sector 
IT Service Management & ITIL Consulting
www.obsglobal.com

Sales Executive - Public Sector

TELUS Santé | TELUS Health

Clinical and Business Change Management lead focused on transformative 'eHealth' initiatives
Customer Success Manager managing cross-functional relationships internally and externally
Enterprise Sales Executive focused on Provincial, Federal and Regional public sector business in the Canadian Eastern Region as RFP lead for major government contracts at all levels in the health vertical 
Solutions Engineer working to identify and pursue new strategic business opportunities 
Strategic go-to market channel partnerships and C-level stakeholder management aimed at establishing alliances to facilitate growth.
Network administration
Database administration

Sales Executive - eHealth Public Sector 

MedShare

Director, Business Development - Public Sector

Account Executive - eHealth Public Sector

Articulating Customer value proposition for a consultative, solution-led GTM approach, my role as Global Strategy & Enablement Lead at Digital Realty focuses on integrating communication, change management, Vertical AI and growth strategies with associated enablement to empower global CSMs to bolster customer success, growth and product adoption objectives. 

My experience as a part-time, IT professional continuing education instructor at Learning Tree International complements these efforts with modern leadership, communication and change management principles which compliment my history as a sales executive, university marketing professor and brand strategy entrepreneur. 

With over a decade of experience in management consulting, my journey has been defined by fostering organizational growth and optimizing client engagement. At Digital Realty, the cross-functional collaboration with the Sales, Marketing, and Partnership departments is pivotal in crafting consistent customer narratives that align with our overarching enterprise brand strategy. 


taplio

The Battle

Ashley Farina

Daryl DSouza

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