Technology Advisor Alliance

The Technology Advisor Alliance is where Technology Advisors come together to share insights, tackle challenges, and level up their businesses. It’s not just a resource hub—it’s a supportive community where members help each other succeed by trading real-world experience and best practices. We do not allow vendors, TSDs, or other consultants to join the community because this is a sales-pitch free and vested-interest free place where people can trust each other's recommendations and advice. There is no where else like the TAA. If you are a technology advisor who is eligible to join, come tap into the community that is changing the industry for the better.

Co-Founder

Adaptiv Advisors

Adaptiv Advisors is a telecom and technology advisory company, focused on making sure clients are equipped with the best tools and services available and paying the best possible rates for those services. We give our clients their time back to focus on their core business while we stay on top of emerging technologies and advise our clients on how to use technology to get ahead and lead their industries. We are a single point of contact for multi-vendor telecom and cloud quoting and procurement and are experts in service agreement paperwork and contract negotiation. 

Businesses work with us because:

-We have immense product and industry knowledge and know what each of the carriers does well and doesn’t do well
-We do what’s right for our clients
-We offer unwavering customer care
-We have no quotas/no targets to hit-and are truly unbiased in our recommendations
-We are the “Craftsman”—we have a whole lot of tools in our belt to provide you with the right solution for now and later

https://www.adaptiv2u.com/

Technology Sourcing Partner

Recurring Raise

This is the course I wish I had when I was starting my telecom agent business (but it didn't exist!). 

This is everything you need to know to create a telecom agent business and scale recurring income.

We no longer sell this course but most of it is available free inside the Technology Advisor Alliance.

Founder

Ciena

Ciena is a networking strategy company providing optical & packet hardware and automation software to Service Providers, Governments, & Major Enterprises. I worked on the Account team dedicated to Charter Communications.

If you're looking at this, I know what you're thinking... 3 months? Yes. I was so excited to join the Ciena team-- this is an incredible company and I thought it was my dream job. But my kids were 1 and 2 at the time and I underestimated my ability to be away from my family for overnight and after work hours events. I would highly recommend this company and role to others looking to join an industry leading, professional, highly technical, organization where growth is abundant and pay is way above average.

Key Account Sales

Comcast

President's Club Winner 2016
Mountain West Top Senior Business Account Executive 2018, 2017, 2016, 2013

Comcast... what a wild ride! When I started here, the fastest speed available was 50/10 Mbps and Fiber didn't even exist. Talk about a fast-pace work environment. Comcast is constantly growing, adapting, and has one of the best fiber networks in the world. They hire extremely smart people. Very grateful for my 8+ years here!

Senior Business Account Executive

Pura Vida Fitness & Spa

Responsible for the growth and business development of a high-end luxury fitness resort.

Sales Executive

ACT Conferencing, a PGi Company

Enterprise-level audio, web, and video collaboration solutions sold on a global scale.

Enterprise Sales Executive

Webb Consulting, Inc.

I went door-to-door selling office supplies for Quill on a commission only basis. 
No salary. 
No expenses. 
Just a hard knock life. 
Was ranked #1 out of about 500 reps on the campaign and made a whopping 26K that year.

Door to Door Salesperson

IT buyers are drowning in vendor pitches, sifting through endless options, and trying to separate the real solutions from the noise. It’s exhausting, time-consuming, and often leads to decision fatigue—or worse, settling for the wrong solution just to end the process.

The problem isn’t a lack of options—it’s the lack of a clear, efficient way to make the right choice.

That’s where I come in.

I don’t sell to my customers—I buy with them. I take on the legwork, meet with vendors, weed out the bad fits, and present only the best solutions. Together, we make smart, confident technology decisions without the frustration.

Companies bring me in when they want to:
✅ Streamline their technology procurement process
✅ Avoid getting stuck in endless sales cycles
✅ Make vendor decisions with clarity and confidence

If you're tired of wasting time on vendor pitches and want a smarter way to buy technology, let’s connect.


I approach every challenge with a strategic mindset, executional rigor, and an unshakable belief that I can achieve anything I set out to do. Success isn’t about having all the answers upfront—it’s about staying curious, asking questions, listening, and always putting the customer’s needs and experience, first.

Ashley Rowland

Dialpad

Partner Account Manager - WA | OR | NorCal | UT | ID

NICE CXone

Respond to inbound leads, follow up with partners after events, and build relationships across a national territory. Communicate with partners to identify gaps in knowledge and coordinate sales enablement training. Manage leads from generated to approved to close, while working with a Partner Executive to ensure timely follow-up. 
Notable Contributions: 
•	Managed ~400 leads in 2023, converted 175 to opportunities. 
•	Ranked #1 team in 2023 for closed opportunities. 
•	Achieved 138% of the opportunities’ quota in 2022.

Inside Partner Executive

Net2Phone

Transitioned to this newly created role of onboarding large enterprise accounts, including relationship-building across the sales lifecycle and porting of customers. 
Notable Contributions: 
•	Interfaced with Operations and Development teams to deliver a smooth onboarding experience.
•	Directed the sales cycle from lead to opportunity and actual implementation.

Enterprise Project Manager

Hired to leverage telecommunications experience to support partners with opportunities with quotes and ongoing communication. Supported new sales partner onboarding and pre-sales and post-sales support. Responded to escalations.
Notable Contributions:
•	Trained end users on the Partner Portal and answered requests related to quotes, rates, forms, and processes.
•	Received the Top Sales Support Rainmaker Award in 2020, voted for the award by peers.

Partner Support Manager

American Family Insurance

Partnered with the agency owner to design and implement systems, processes, and other activities to grow customer loyalty. Engaged with customers to effectively manage accounts across business lines, including problem-solving and quote preparation, and sales presentations. 
Notable Contributions: 
•	Directed Customer Service staff in responding to service requests, including tracking and auditing.
•	Enabled positive overall satisfaction and customer loyalty through relationship-building.

Licensed Customer Service Specialist

RDM Communications

Focused on supporting executive team members to ensure optimal business outcomes. Prepared monthly customer activity reports, worked with the accountant on tax-related requirements, and managed payroll and benefits administration. 
Notable Contributions: 
•	Maintained confidentiality during end-user customer interactions and project management.

Office Manager

As an accomplished and trustworthy professional with hands-on experience defining and driving successful engagements with internal and external partners, I thrive in collaborative environments with the ability to navigate ever-changing partner needs, improve workflows, and continuously drive profitability. 

I cultivate partnerships and build trusted relationships, including communications with stakeholders during the onboarding of large enterprise accounts.  

My ability to lead diverse teams ensures a high level of performance while simultaneously enhancing operations focused on positive outcomes and optimal engagement.

Recognized for expertise in Relationship Building, Communication Skills, Onboarding, Lead Management, Quota Attainment, Problem-Solving, Team Leadership, Sales Lifecycle Management, Partner Relations, and much more.

taplio

The Battle

Ashley Rowland

Heidi Eccles

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