Corporate executives and business owners, is tumultuous change and economic turbulence putting pressure on you, your team, and your family?

Need to diversify your customer base or build a more resilient supply chain?

I design and facilitate team building & executive retreats to help you:

•  navigate change
•  foster innovation
•  improve collaboration
•  boost your bottom-line

Survive, Thrive & Grow Even in the Midst of Turbulence

Let's hop on a Zoom call to fine-tune your team building strategies.

I offer proven tools and strategies to:

• break down silos
• bounce back from setbacks
• thrive in a fast-paced environment
• improve cross-functional teamwork
• chart your course during economic turbulence

I don't  offer:

• location scouting or venue selection as standalone services
• strictly recreational programmes for teams

Team Building • Executive Retreats • Hybrid Team Building • Virtual Team Building • Meeting Facilitation • Keynotes

Expert team building facilitator with 25+ years of experience with clients from 19+ countries on 4 continents. 

Select Clients:

• Canada: Holt Renfrew, Xerox, Scalar Decisions, Sunlife, Amplifon, Mister Safety Shoes, PowerBar, Mars, Rogers/Fido, Novo Nordisk, Bell Mobility, TELUS, RBC, CIBC
• Caribbean: National Bank of Dominica, Caribbean Development Bank, U.S. Embassy Jamaica 
• Malaysia: OCBC Bank, Permodalan Nasional Berhad, Penang Port
• Dubai: Thomson Reuters, Dubai World, Baxter, McKinsey, Caterpillar
• Africa: Bidvest, DAL Group/CAPO
• Saudi Arabia: GSK, Sidra Capital
• USA: EPICPCS, Sittercity, Sperian, U.S. Embassy Jamaica 
• Bahrain: Batelco, AXA

Virtual Team Building:

Unleash team innovation through custom-crafted business simulations delivered on the platform of your choosing (e.g. MeetinVR, Zoom, Second Life, Bluescape, or your own virtual office).

•   Lemons to Lemonade: Squeezing Opportunities out of Adversity When Business Goes Sour
    - a suite of tools to pivot in the face of economic turublence and uncertainty

•   Visexecutaries: Seizing Opportunities in our Shifting Corporate Landscape
     Visexecutaries = Visionary Executives
     - spot & react proactively to emerging market trends
     - break free from outdated paradigms

LinkedIn Group: 

• Executive Team Building Network https://lnkd.in/eFDDTPp

About Me

Born in Jamaica, I was raised in Montreal. I'm now based in Stouffville, Ontario. I've had the pleasure of travelling to 24 countries. When I am not running my consulting business, I'm acting and writing.

Anne MBA

We match companies with their PERFECT customer service partner (and get it right the first time!) 🌎 Contact Center Tech Partners, Outsourcing, Strategic Consulting, & Recruiting

We help companies looking to upgrade or outsource their customer service, find the PERFECT partner for their needs without the financial, operational, or time risk.

Companies come to us when:

◥ They have a customer service solution that can’t handle their volume and the quality they want while maintaining efficiency. So they are looking for a new TECH PARTNER.
◥ They are looking to OUTSOURCE their customer service to save on labor, infrastructure, and material costs and ultimately manage risk and have continuity (especially during a time of change such as mergers, downsizing, or management changes).
◥ Ultimately, they are OVERWHELMED with the vastness & complexity of options.
Because they don’t want to end up with a solution that they overinvest in, have a nightmare implementing and that doesn't really solve the problem.

Choosing the right partner shouldn’t be a gamble. That’s why we’re here!

When clients work with us, they find their PERFECT Contact Center Vendor (Tech partner or a BPO company):
✴ Without a single doubt about the suitability of the fit
✴Without a trade-off between price & quality
✴Without the stress of implementing, managing dynamic changes or renewals

All of this is due to our expertise in:

 ➤Making unbiased & data-based needs assessments and partner matches using Speech Analytics & AI (our differentiation!)
 ➤Negotiations that maximize your budget thanks to our strong rapport with vendors
 ➤Creating robust & smooth partnerships through managing your ongoing relationship for the lifetime of the engagement.

And the best part is that
◐You don’t pay a penny – we earn a commission from your chosen vendor
◐ We’re 100% Vendor agnostic – our data-driven approach completely eliminates bias
◐ You get an ROI in record time!

If finding your perfect customer service solution and getting it right the first time, without paying a penny sounds like something you’re interested in, MESSAGE ME TODAY ▲ to book a free chat.

Or learn more at www.optivitynow.com 🌐

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The Battle

Anne MBA

Emily Panek

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