Anna Burgess Yang

ABY Creative

I am a niche writer in fintech, banking, and product management. My areas of subject matter expertise include mortgage origination, commercial lending, risk management, payments, open banking, product ops, product analytics, and payroll technology.

Learn more: annabyang.com

𝗙𝗶𝗻𝘁𝗲𝗰𝗵/𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Ramp, Mercury, Independent Banker, BankBeat

𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Zapier, Mixpanel, Writer, Gorgias, OpenPhone

(and a lot more!)

Fintech Writer + Product-Led Content

Tinkering With Ideas

I share practical how-to guides: how to set up different tools, how to improve your workflows, and how to incorporate automation. Bi-weekly newsletter and weekly step-by-step tutorials. 

www.tinkeringwithideas.io

Chief Everything Officer

Campfire Labs

I developed relationships with current and potential clients, chatted about content strategy, scoped out projects, and worked with an amazingly talented team of creatives.

- Built out the sales function, including strategy and process
- Introduced a new retainer model to meet customer demand and increase average deal size

Account Director

Animalz

I provided high-quality content (blog posts, eBooks, pillar pages) for clients, with a specific focus on product management, product adoption, and product analytics. My background as a product manager put me in a unique position to write from knowledge and experience.

𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Appcues, Amplitude

Content Marketing Manager

Suntell

I was the intersection of products and services within the company.  I managed the customer service department, ensuring overall customer satisfaction from implementation to support.

Director of Customer Success

As a product manager, I identified ongoing product needs, including clearly identifying scope and resources.

Product Manager

Senior Implementation / Training Specialist

Park Bank

I conducted internal reviews for compliance exceptions and implemented a bank-wide risk management solution. I also processed mortgage loans, from underwriting to preparing loan docs for closing. Prior to that, I worked as a teller/customer service representative.

Loan Processor/Loan Operations

Freelance Fintech Writer + Product-Led Content | Operations Advice for Solopreneurs | Career pivots are fun. 🎉

I'm a freelance content marketer and journalist.
I share practical tips for solopreneurs.
I also like naps.

In 2021, I quit my job as a corporate executive at a fintech and pivoted to an entirely new career. 18 months later, I decided to bet on myself. I became a full-time freelance writer and solopreneur.

My solo business grew quickly because of my former exec experience. I can do more with my time because I know how to use tools and automate processes. Solopreneur life has always felt freeing for me, instead of overwhelming.

I want to empower other one-person businesses to take control of their time, streamline their processes, and free themselves from boring/tedious work.

I create resources for other solopreneurs including eBooks, courses, and my newsletter. I also provide 1:1 consulting for people looking to improve their business operations.

Gain freedom in your solopreneur life through optimization. Check out my resources here. ⏬

start.annabyang.com

Content Workflow Consultant

I help content creators, freelancers, and agencies manage their content - for themselves and their clients.

- I can build a 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝘁𝗼 𝗥𝗲𝗽𝘂𝗿𝗽𝗼𝘀𝗲 𝗖𝗼𝗻𝘁𝗲𝗻𝘁. Publish a thing? I'll use automation to build a to-do for you on future date(s) to turn that blog post into two LinkedIn posts. Or turn a LinkedIn post into a Tweet. Or re-share a link to your Substack. Repurposing is easy. I'll make the repurposing calendar a piece of cake.

- I can build a 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗟𝗶𝗯𝗿𝗮𝗿𝘆. Everything you publish on your blog, Substack, newsletter, etc. will automatically feed into a list. I use automation to connect links to drafts, artwork, clients, and more. No more digging: one central location to manage all of your content.

- I can do a 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗥𝗲𝘃𝗶𝗲𝘄. We'll do a video call and you show me what you're currently doing. I'll prepare a doc with recommendations for improvement, tools to check out, and other tips to simplify your life.

KN Content

Founder

UNICEF India

Consultant Writer

Student Circus

Head of Marketing and Content

Marketing and Content Manager

Communications Consultant

Editorial Assistant

CENTERS FOR INTERNATIONAL PROJECTS TRUST

Communications Manager

Qrius (formerly The Indian Economist)

Staff Writer

UnBumf

Features Writer/Columnist

University of Glasgow

Marketing and Conversion Intern, College of Social Sciences

Conducted feasibility study into the development and launch of an online ordering and pre-payment app allowing food and drink to be purchased and collected from catering outlets on campus.
- Conducted a horizon-scan of similar apps/developments and uptake
- Made an assessment of operational impact (inc. resourcing, order fulfilment, collection
space)
- Troubleshot user issues and escalated issues/feedback to project team
- Surveyed staff and students to assess potential demand
- Coordinated the marketing and soft launch of the app on campus
- Produced a final report summarising the findings and assessing the feasibility.

Feasibility Study Intern, Estates & Commercial Services

Massachusetts Institute of Technology (MIT)

- Working with the MIT Comprehensive Initiative On Technology Evaluation (CITE) research team and the SEWA Bharat team to analyze existing data and information and to gain additional information necessary to develop and implement a pilot project.
- Managed and coordinated the efforts of a team of transcribers
- Contribute to day-to-day field operations in Delhi, helping with surveys, focus groups, or interviews, meeting with potential partners, contributing to reports and giving presentations and updates about the project to relevant audiences.
- Build additional awareness of and engagement in the project within the NGO team through work at office and when relevant, presentations and/or meetings with NGO members, grassroots leaders and staff.
- Work closely with the research team to identify opportunities for data collection, analysis and/or additional research.

Research Assistant

UE Media

Consultant for Content and Digital Marketing

Editorial and Digital Media Consultant

Spoon University

Chapter Founder And Advisor, 
Former Operations and Social Media Manager: Spoon University – Delhi Chapter (Dec 2014-May 2016) (udelhi.spoonuniversity.com)
Spoon University is an online food publication. 
•	Responsible for all HR functions, recruitment, induction, training and feedback.
•	Responsible for media, PR, social media, digital outreach, events (fundraising and outreach) and partnerships, successfully recruited 18 sponsors for various events
•	Managed Social media accounts, leading to 4k followers on facebook, 6k on Instagram and 250 on Twitter
•	Coordinating with Headquarters at New York for a smooth functioning of the chapter
•	Leading a team of 40 members from across various colleges of DU while integrating their efforts on a daily basis 
•	Worked on a campaign Feed The Need to curb food wastage in collaboration with Delhi- NCR Food Bank, including scripting a documentary and collaborating with cafes..
• Spearheaded partnerships with restaurants and brands

taplio

The Battle

Anna Burgess Yang

Kritika Narula

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