DAHL Consulting

As the Director of our MSP (Managed Service Provider) business line I am responsible for the overall operation and success of each MSP client.  I work closely with the Program team supporting each client to understand the metrics and service levels required to meet/exceed expectations .  Additionally, I participate in new business strategies to develop solutions for prospective clients, lead MSP client implementations and work closely with our VMS project team on current and future VMS developments.

Director - MSP Field Operations

Dahl Consulting/Cargill

Lead the implementation of the Dahl Program (MSP) at Cargill.  Work closely with the Cargill steering committee to successfully launch the program.   Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Oversee the on site team to ensure program requirements are being delivered.

Area Program Manager

Dahl Consulting/Deluxe

Oversee the MSP at Deluxe Corporation, work closely with the on site program manager to provide client with service levels that meet or exceed program goals.  Continuously work with client to leverage savings, provide metrics on program activity and supplier performance, and provide ongoing education to department managers/executive leadership on the program process and benefits.  Manage the employee time tracking group/process/SOW within the client's IT department.

Area Program Manager 

Dahl Consulting/Ecolab

Manage the implementation of the Dahl Program within IT at Ecolab, manage program activity and expansion.  Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Continuously work with department managers to educate them on the Dahl Program and lead the on site team to assist with the day to day business needs related to contract resource needs.

Dahl Consulting/St. Jude Medical

Oversee the Dahl MSP at St. Jude Medical, work closely with the on site program manager to ensure we are meeting or exceeding goals set forth.  Work with client to understand needs as the company changes and provide ongoing support where needed.  Form strong partnerships with all parties involved in the program.  Instrumental in the program rollout/conversion process which involved contract negotiations with suppliers and Independent contractors and required high touch/communication with the suppliers and client's executive leadership.

US Bank, N.A.

Account Management of municipal bond issues.  Customers included cities, counties, municipalities, school districts across multiple locations within the US.   Facilitated transactions and validated compliance via the governing documents.  Completed scheduled payments to Investors as governed by the legal documents.

Trust Officer

Enterprise Rent-a-Car

Management trainee, promoted to Assistant Manager in 8 months, promoted to Branch Manager in a little over a year.  Awarded for sales and customer service.  Managed small team of Trainees.

Branch Manager

Driven, dedicated, energetic leader with over 18 years of experience in MSP/VMS services within the staffing industry.  Successful in implementing and overseeing the management of contingent workforce programs as well as expanding existing programs.  Highly skilled in adapting to needs of clients, evolving processes as the market changes, and sharing industry insights with clients and internal teams.

Ann Mallory

SPS Commerce

• Manage a global agile team of Engineering Managers, Technical Product Owners, Technical Business Analysts, Software Engineers, and Quality Engineers located in the US, Australia & India
• Responsible for the delivery of the team for our core product offerings in terms of both New Development efforts and maintaining our codebase in production
• Define and implement the yearly operating plan for the team, delegating key initiatives as appropriate and partnering with global managers to drive team success
• Responsible for forecasting and budgeting for team member needs, project delivery and appropriate resource allocation
• Collaborate with leaders across organizations to drive higher-level, company-wide, strategic initiatives
• Participate in quarterly PI planning events with other technology leaders to align on technology roadmaps across teams
• Responsible for defining the strategic multi-year roadmap for the technological advancement, evolution and growth of my global team

Senior Engineering Manager, Technology

• Manage a global agile team of Development Managers, Technical Business Analysts, Software Engineers and Quality Engineers located in the US, Australia & India
• Oversee the delivery of the team for our core product offerings in terms of both New Development efforts and maintaining our codebase in production
• Define and implement the yearly operating plan for the team, delegating key initiatives as appropriate and partnering with global managers to drive team success
• Work with senior leadership for forecasting and budgeting for team member needs, special project delivery and resource allocation
• Collaborate with leaders across organizations to drive higher-level company-wide strategic initiatives

Manager II, Development

* Manage a global agile team of Technical Business Analysts, Software Engineers and Quality Engineers
* Manage and partner with globally distributed team members located in Minneapolis, MN, Melbourne, Australia, Kyiv, Ukraine, and Coimbatore, India
* Oversee grooming of team’s backlog, partner with key stakeholders and manage sprint planning process for team
* Define and implement yearly operating plan for the team, delegating key initiatives as appropriate
* Coach team members and assist them in career development, goal setting and follow-through on action plans
* Partner with product and development teams on strategic initiatives for the tech organization and broader company
* Collaborate with global management team to jointly drive team initiatives and ensure global alignment on processes and best practices
* Partner with kay stakeholders to identify opportunities for improvements across teams and to drive key initiatives
* Develop, and present, Budget Variance Requests to tech leadership in order to help scale our team for the future

Development Manager

* Served as design lead and technical point of contact for the creation and deployment of SPS retailer-specific products
* Responsible for being knowledgeable of, and having a high level of technical understanding of, all SPS products and the value proposition that they provide to our customers
* Coordinated with local and international team members to ensure all products are developed and deployed successfully
* Partnered with various internal stakeholders to ensure products are in alignment with SPS strategy & customer needs
* Informally led a cross-functional team in successful product development throughout each sprint cycle
* Oversaw production queue to ensure timely turnaround for all production issue fixes & updates
* Led Business Analyst team projects & initiatives
* Mentored, coached, & helped to train Associate BAs & BAs

Senior Business Analyst

Business Analyst

Associate Business Analyst

Starbucks

* Partnered with management team to determine best product offerings, displays, and specials for area of operation
* Implemented and communicated directives to team in order to meet operational and organizational objectives 
* Responsible for overseeing daily operations, building & maintaining customer relationships, and training of new hires

Shift Manager

Consultant

FINNEGANS Inc

Developed a sales plan, and later built an internship program around this plan
Created an event tracking database for cost analysis and determining which events are profitable and should continue to receive future sponsorships
Constructed and implemented a merchandise tracking system for handling sales
Worked on the design and execution of a partnership program that has taken the place of the previous sponsorship program

Marketing Coordinator

University of Minnesota

Built an extensive database for use in tracking participation across the various departmental programs
Helped in developing the process for outreach to numerous alumni, faculty and staff for program events
Worked alongside directors in order to implement appropriate events and activities for department growth
Collaborated with peers in making a new marketing plan and forming a new brand for the department

Advancement Intern

Fridley Theatres, Copper Creek 9

Responsible for conducting daily operations, planning theatre placements, and also for the training and development of employees 
Coordinated nightly paperwork including: point of sales transactions, balancing concession sales, and reporting daily gross and net sales
Balanced cash drawers and made mid-shift, and end of the night deposits, and made change orders when low on bills or coins

Assistant Manager

Experienced Sr Development/Engineering Manager with a demonstrated history of managing global teams and working in an agile work environment within a retail supply chain technology company. Skilled in Management, Software as a Service (SaaS), Business Process Improvement, Agile methodologies, Coaching, Defining team and individual goals/OKRs, & Project Management. I'm a huge proponent of having a Growth Mindset and am therefore always seeking new challenges for myself and my team.

taplio

The Battle

Ann Mallory

Jon Beattie

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