DAHL Consulting

As the Director of our MSP (Managed Service Provider) business line I am responsible for the overall operation and success of each MSP client.  I work closely with the Program team supporting each client to understand the metrics and service levels required to meet/exceed expectations .  Additionally, I participate in new business strategies to develop solutions for prospective clients, lead MSP client implementations and work closely with our VMS project team on current and future VMS developments.

Director - MSP Field Operations

Dahl Consulting/Cargill

Lead the implementation of the Dahl Program (MSP) at Cargill.  Work closely with the Cargill steering committee to successfully launch the program.   Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Oversee the on site team to ensure program requirements are being delivered.

Area Program Manager

Dahl Consulting/Deluxe

Oversee the MSP at Deluxe Corporation, work closely with the on site program manager to provide client with service levels that meet or exceed program goals.  Continuously work with client to leverage savings, provide metrics on program activity and supplier performance, and provide ongoing education to department managers/executive leadership on the program process and benefits.  Manage the employee time tracking group/process/SOW within the client's IT department.

Area Program Manager 

Dahl Consulting/Ecolab

Manage the implementation of the Dahl Program within IT at Ecolab, manage program activity and expansion.  Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Continuously work with department managers to educate them on the Dahl Program and lead the on site team to assist with the day to day business needs related to contract resource needs.

Dahl Consulting/St. Jude Medical

Oversee the Dahl MSP at St. Jude Medical, work closely with the on site program manager to ensure we are meeting or exceeding goals set forth.  Work with client to understand needs as the company changes and provide ongoing support where needed.  Form strong partnerships with all parties involved in the program.  Instrumental in the program rollout/conversion process which involved contract negotiations with suppliers and Independent contractors and required high touch/communication with the suppliers and client's executive leadership.

US Bank, N.A.

Account Management of municipal bond issues.  Customers included cities, counties, municipalities, school districts across multiple locations within the US.   Facilitated transactions and validated compliance via the governing documents.  Completed scheduled payments to Investors as governed by the legal documents.

Trust Officer

Enterprise Rent-a-Car

Management trainee, promoted to Assistant Manager in 8 months, promoted to Branch Manager in a little over a year.  Awarded for sales and customer service.  Managed small team of Trainees.

Branch Manager

Driven, dedicated, energetic leader with over 18 years of experience in MSP/VMS services within the staffing industry.  Successful in implementing and overseeing the management of contingent workforce programs as well as expanding existing programs.  Highly skilled in adapting to needs of clients, evolving processes as the market changes, and sharing industry insights with clients and internal teams.

Ann Mallory

lpt realty

Developing bold leaders. Building unstoppable teams. Proven leadership, 20+ years in the trenches.

Community Builder 

Joint Task Force - 214, LLC

🎙️ Podcast Host - "Celebrating the Hero's Transformation: From Battlefields to Business Success"

Joint Task Force - 214  - Strategic Marketing Expert

JDog Junk Removal & Hauling

"Caveat emptor"

Do the homework. Connect the dots. Then call me and say thanks.

Empowered Veterans, Drove Growth, and Promoted Eco-friendly Junk Removal.

Former Franchise Multi-Territory Owner | Environmental Entrepreneur

North Carolina Department of Public Safety

Emergency Management Logistician

US Army

Civilian Logistician

Community Innovations Inc.

Corporate Trainer  / Operations Specialist

Company Commander / Spartan Six

Cintas

Sales Service Representative

North Carolina State Trooper

Rifle Platoon Leader / Company Executive Officer / S3 AIR

On a mission to help leaders | Grow their Command Presence | Sharing content about leadership and influence | Posting about the journey

Transform your mind and turn struggle into strength.

I've dedicated my life to serving others, and now I help you conquer one of life's toughest challenges: the battlefield within your mind. As a seasoned speaker and mentor, I guide entrepreneurs through resilience and transformation, inspiring change and self-belief.

Join me in redefining leadership and building stronger teams. Let's navigate your journey together—you're not alone. Embrace the change, strengthen your mind, and rise above. I'm here to support you every step of the way.

"It's not about me, it never has been, it never will be."

James A. Felts

The downfall of a leader usually starts with one small delay.


It doesn’t scream. It whispers.
And that whisper makes leaders easy to doubt.

The danger isn’t the distraction itself.
It’s the promise you break while chasing it.

Research from Harvard Business Review shows that trust is the clearest indicator of a leader’s long-term effectiveness. Once it slips, no speech, strategy, or skill set can rebuild it on command.

Here are 3 quiet trust-killers leaders ignore:

1) Eliminate delay
 ↳ Small stalls compound into broken commitments.

2) Release perfection
 ↳ Steady progress outpaces late perfection.

3) Protect your habits
 ↳ Discipline shows up louder than talk.

Leadership rarely detonates in a single moment.
It breaks in tiny ways you assume go unnoticed.

Credibility leaves slowly.
But it almost never returns.

So consider this….
What is distraction tempting you to ditch today?

P.S. Distraction doesn’t only cost minutes. It costs belief.

Monday Motivation, over. (Repost this further ♻️)

The most dangerous seat a leader can occupy isn’t the center of chaos.


It’s the cushion of comfort.

Comfort dulls urgency.
It blinds curiosity.
It slows momentum.
And it quietly pushes you toward irrelevance.

Sit with that for a moment.

When your progress feels frozen, here are five moves that unlock momentum fast:

1) Interrogate “normal”
 ↳ Patterns protect comfort. Disrupt them.

2) Question the traditions everyone protects
 ↳ Yesterday’s logic is today’s limitation.

3) Cut what’s weighing you down
 ↳ People. Processes. Priorities. Remove the resistance.

4) Push “why” past the point of ease
 ↳ The truth hides behind discomfort.

5) Act before fear earns a vote
 ↳ Movement suffocates doubt.

Struggle isn’t a dead end.
It’s hope, bruised but alive.

Pressure builds real leaders.
Comfort builds excuses.

So ask yourself…
Are you choosing comfort or strength?

𝗣𝗦. If comfort keeps calling the shots, don’t expect your life or your leadership to shift.

Thanks for reading. (And thanks for reposting ♻️)

Command a room even when the room is a pack of 6-year-olds.


A year in the classroom taught a lesson most adults miss.
Leadership doesn’t rise on volume.

It rises on presence.

Want to outperform every “leader” in the building?
Start where the stakes are brutally honest.

Teach kids.

Because here’s the truth most avoid:
They don’t care about titles.
They study your behavior.
They track consistency.
They mirror your energy.

Think you’re a strong communicator?
Try explaining anything to a kindergartner.
If they understand you, the adults will too.

So how do you build leadership that lasts?

1.) Teach what you know.

2.) Listen longer than you talk.

3.) Stay steady when chaos erupts.

4.) Choose patience over posture.

5.) Make learning fun or lose the room.

The twist?
Kids remember presence.
Not performance.
Not perfection.

Want better leadership reps?
Serve where no spotlight exists.

Real leaders don’t ask for attention.
They earn it through quiet consistency.

𝗣.𝗦. If you can’t break a big idea down for a 6-year-old, you’re not leading, you’re performing. Teach first. Influence later.

Thanks for being here. (And thanks for the repost ♻️)

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The Battle

Ann Mallory

James A. Felts

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The Battle

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James A. Felts

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