DAHL Consulting

As the Director of our MSP (Managed Service Provider) business line I am responsible for the overall operation and success of each MSP client.  I work closely with the Program team supporting each client to understand the metrics and service levels required to meet/exceed expectations .  Additionally, I participate in new business strategies to develop solutions for prospective clients, lead MSP client implementations and work closely with our VMS project team on current and future VMS developments.

Director - MSP Field Operations

Dahl Consulting/Cargill

Lead the implementation of the Dahl Program (MSP) at Cargill.  Work closely with the Cargill steering committee to successfully launch the program.   Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Oversee the on site team to ensure program requirements are being delivered.

Area Program Manager

Dahl Consulting/Deluxe

Oversee the MSP at Deluxe Corporation, work closely with the on site program manager to provide client with service levels that meet or exceed program goals.  Continuously work with client to leverage savings, provide metrics on program activity and supplier performance, and provide ongoing education to department managers/executive leadership on the program process and benefits.  Manage the employee time tracking group/process/SOW within the client's IT department.

Area Program Manager 

Dahl Consulting/Ecolab

Manage the implementation of the Dahl Program within IT at Ecolab, manage program activity and expansion.  Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Continuously work with department managers to educate them on the Dahl Program and lead the on site team to assist with the day to day business needs related to contract resource needs.

Dahl Consulting/St. Jude Medical

Oversee the Dahl MSP at St. Jude Medical, work closely with the on site program manager to ensure we are meeting or exceeding goals set forth.  Work with client to understand needs as the company changes and provide ongoing support where needed.  Form strong partnerships with all parties involved in the program.  Instrumental in the program rollout/conversion process which involved contract negotiations with suppliers and Independent contractors and required high touch/communication with the suppliers and client's executive leadership.

US Bank, N.A.

Account Management of municipal bond issues.  Customers included cities, counties, municipalities, school districts across multiple locations within the US.   Facilitated transactions and validated compliance via the governing documents.  Completed scheduled payments to Investors as governed by the legal documents.

Trust Officer

Enterprise Rent-a-Car

Management trainee, promoted to Assistant Manager in 8 months, promoted to Branch Manager in a little over a year.  Awarded for sales and customer service.  Managed small team of Trainees.

Branch Manager

Driven, dedicated, energetic leader with over 18 years of experience in MSP/VMS services within the staffing industry.  Successful in implementing and overseeing the management of contingent workforce programs as well as expanding existing programs.  Highly skilled in adapting to needs of clients, evolving processes as the market changes, and sharing industry insights with clients and internal teams.

Ann Mallory

Renodis - Telecom and Mobility Management

Renodis combines industry experience and technical expertise with world-class partnerships to deliver a full range of technology solutions and services. We take the time to understand your unique business trajectory and drivers, and develop a customized tech plan designed to meet your goals and keep you in control of your environment.

From network design and information security, to asset management and vendor optimization: Renodis is your go-to partner for best-in-class services and solutions.

When it comes to technology, you need solutions that are fully customized to your unique needs. I’d love to sit down with you and discuss your near and long-term business drivers and objectives, in order to understand how Renodis can help keep you in control.

Senior Account Director

Centurylink Communications

-Responsible for New Business Development and Aquisition; as well as management of key strategic accounts across the United States including a top 5 FINANCIAL vertical organization.
-Assist current or potential customers with concepts surrounding public and private Tier 1 voice/data transport, network design, cloud/collocation/virtualization, as well as hardware and phone systems. 
-Via our CenturyLink Technology Services division, my team and I assist our customers in demystifying and driving conversations surrounding what cloud technology can do for their business. 
-Local resource out of the Twin Cities, but do business globally via our high performing iQ Network backbone; a True Tier 1 asset recognized by the Federal Government as a NETWORX provider.
-Engage in true strategic conversations with prospects/clients to understand challenges and identify business solutions that stretch far beyond voice and data transport.
-Strive to listen and learn about my customers' business environment in an effort to formulate solutions that will add value from a financial, functional, or efficiency perspective.
-I love what I do!  Life is too short not to.

Senior Account Director-Global Accounts

Comm-Works

-Started in Lead Generation (Inside Sales).
-Transitioned to Business Development/Account Management after much success in Inside Sales.
-Tasked with new business aquisition as well as account management for large, geographically dispersed multi-site organizations.

Business Development Manager

In the world of technology, change is inevitable.  My team and I help manage that change, acting as an objective, vendor-agnostic adviser and delivering custom technology solutions that keep our clients in control.  We enable our customers' technology teams to focus on innovation by aligning short and long-term business initiatives with best in class supplier platforms.  Again, we are 100% vendor agnostic, and are in touch with the latest market trends to ensure that we have the pulse on the technology and the business landscape.  Our approach optimizes technology and economics, as well as service and support layers.

We combine extensive industry experience and technical expertise with world-class partnerships to deliver a full spectrum of technology solutions and services. We take the time to understand our clients' unique business trajectory and drivers, and develop a customized, vendor-agnostic technology plan designed to meet your goals and keep you in control of your environment.

My Background: After spending many years in the ever-changing technology industry, it became increasingly clear that my clients were too frequently absorbing the brunt of the pain stemming from unstable supplier relationships. Why does this occur? Many carriers' CS models prioritize short term sales over a true business-aligned partnership with their customers. This antiquated and self centered industry model often results in short-sighted solution designs that are put together in a vacuum.  Pair that fact with disruptive “account team” churn associated with most carriers, and it is easy to see how this "traditional" framework completely loses sight of something absolutely crucial: the need for Technology Leaders to maintain control as technology and business opportunities evolve.

That’s where we come in. We believe there is tremendous value in long term partnerships that follow a consistent, shared vision.  

When it comes to technology, you need solutions that are fully customized to your organization's unique needs. I’d love to sit down with you and discuss your near and long-term business drivers and objectives, in order to understand how we can help keep you in control.

taplio

The Battle

Ann Mallory

Gregg Nelson

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