DAHL Consulting

As the Director of our MSP (Managed Service Provider) business line I am responsible for the overall operation and success of each MSP client.  I work closely with the Program team supporting each client to understand the metrics and service levels required to meet/exceed expectations .  Additionally, I participate in new business strategies to develop solutions for prospective clients, lead MSP client implementations and work closely with our VMS project team on current and future VMS developments.

Director - MSP Field Operations

Dahl Consulting/Cargill

Lead the implementation of the Dahl Program (MSP) at Cargill.  Work closely with the Cargill steering committee to successfully launch the program.   Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Oversee the on site team to ensure program requirements are being delivered.

Area Program Manager

Dahl Consulting/Deluxe

Oversee the MSP at Deluxe Corporation, work closely with the on site program manager to provide client with service levels that meet or exceed program goals.  Continuously work with client to leverage savings, provide metrics on program activity and supplier performance, and provide ongoing education to department managers/executive leadership on the program process and benefits.  Manage the employee time tracking group/process/SOW within the client's IT department.

Area Program Manager 

Dahl Consulting/Ecolab

Manage the implementation of the Dahl Program within IT at Ecolab, manage program activity and expansion.  Meet with key executives on program goals and strategies and provide metrics to monitor progression.  Continuously work with department managers to educate them on the Dahl Program and lead the on site team to assist with the day to day business needs related to contract resource needs.

Dahl Consulting/St. Jude Medical

Oversee the Dahl MSP at St. Jude Medical, work closely with the on site program manager to ensure we are meeting or exceeding goals set forth.  Work with client to understand needs as the company changes and provide ongoing support where needed.  Form strong partnerships with all parties involved in the program.  Instrumental in the program rollout/conversion process which involved contract negotiations with suppliers and Independent contractors and required high touch/communication with the suppliers and client's executive leadership.

US Bank, N.A.

Account Management of municipal bond issues.  Customers included cities, counties, municipalities, school districts across multiple locations within the US.   Facilitated transactions and validated compliance via the governing documents.  Completed scheduled payments to Investors as governed by the legal documents.

Trust Officer

Enterprise Rent-a-Car

Management trainee, promoted to Assistant Manager in 8 months, promoted to Branch Manager in a little over a year.  Awarded for sales and customer service.  Managed small team of Trainees.

Branch Manager

Driven, dedicated, energetic leader with over 18 years of experience in MSP/VMS services within the staffing industry.  Successful in implementing and overseeing the management of contingent workforce programs as well as expanding existing programs.  Highly skilled in adapting to needs of clients, evolving processes as the market changes, and sharing industry insights with clients and internal teams.

Ann Mallory

Saunable

At Saunable, we merge craftsmanship and luxury, delivering a one-of-a-kind, wood-fired sauna experience on wheels. Tailored for those who appreciate authentic and quality experience, our saunas bring unique warmth wherever they go.

Owner

Dakota County

IT Systems Supervisor

• Currently implementing a VMware SRM based datacenter disaster recovery solution
• Maintain an environment that consists of around three hundred servers, dozens of systems, and two thousand users
• Lead identification and coordination of new vendor relationships for cutting edge technology and solutions
• Led project to plan, design, implement, and support a Veeam backup system for the VMWare virtual environment
• Managed company-wide Microsoft Lync Unified Communications project which included research, project planning,
budgeting, and implementation
• Day to day support the server and systems environments, including upgrades, updates, security patches, etc.
• Coordinated all aspects in the creation of room-integrated video conferencing systems and related infrastructure
• Engaged with team members to virtualize over 95% of the county server environment using VMWare ESXi / Vsphere
resulting in increased availability, higher performance, reduced overhead, and enhanced operational efficiencies
• Designed and implemented criminal justice server and network environment currently used by over three thousand
law enforcement officers

Systems Administrator

Stratus Computer Services, Inc

Provide technology consulting services for small and medium sized businesses in the Twin Cities area
• Manage client relationships to ensure satisfaction with software, computer, and network services
• Research and plan efficient and effective technology solutions to fit customer needs and budgets
• Develop remote and mobile worker connectivity solutions
• Compile system documentation, user guides, and best practices

Founder

Dakota County Library System

Worked as a team member with various internal and county committees to adapt and improve current policies,
procedures and workflows
• Researched, tested, developed, documented and trained for emerging computer hardware, software and security
technologies
• Assisted in the design and installation of a full Windows 2000 Active Directory network
• Resolved computer and network problems with public, library, and county staff including PC, LAN and WAN support
and maintenance

Library Technology Specialist

5+ Years as an IT supervisor
15+ Years as a systems administrator
5+ Years as a business owner and technology consultant
Private Pilot, Built a Van's RV10 airplane N829EC - http://www.goodplaneliving.com


Specialties: Systems Architecture, Server Virtualization, Datacenter Virtualization, Systems Administration, Wireless Technology, Mobile Technology, Unified Communications, Video Conferencing

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Ann Mallory

Ed Kranz

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