Thunk

Alongside you, and your teams, we create, improve, and reimagine digital products, and services. Sharing our design-led processes, and acting as digital innovation strategy consultants, we work in close collaboration with your company to get tangible results. We don’t just swoop in, disappear for six weeks, and return with the goods. This is a collaboration, and we’re here for you in the long-term (in a non-scary way).

Commercial Director

Ryman Limited

Implemented Ryman’s strategic product shift towards a comprehensive integrated in-store services offering. Directed large-scale operations across Ryman, Robert Dyas and London Graphics Centre.

Group Head of Business Services

Epson UK Ltd

Channel Development Manager

Samsung Electronics

We help organisations with the thinking they need to make progress especially when they’re stuck somewhere between BAU and the next big bet.

Thunk isn't full of consultants who drop a deck and disappear. We’re sleeves-rolled-up partners working side by side with organisations to get clarity, build momentum, and make meaningful change happen.

Often that means digital product design - creating, improving or rethinking the tools and services people actually use. Sometimes it’s upstream: aligning leadership, mapping opportunities, and getting people on board with a shared direction. Either way, we help make progress real.

Our best work happens with companies who’ve got plenty of ambition, but not enough capacity, capability, or headspace to move forward. Maybe the ideas are stuck in slides. Maybe they’ve tried innovation sprints that led nowhere. Maybe they’re being told to “do AI” but don’t know where to start.

That’s where we come in.

We’ve helped scaleups build new digital services, supported healthcare teams in crisis, and worked with enterprise organisations connect research with action.

If you’re under pressure to deliver change and not sure what’s getting in the way, let’s talk.

https://calendar.notion.so/meet/andywardleworth/45-mins

Andy Wardleworth

CEO at Idealogic.Design

Seasoned professional in UI/UX and Product Design with over 10 years of experience, specializing in crafting intuitive user experiences and innovative product solutions. Experienced across diverse industries including Fintech, Blockchain, Aviation, Social Media, AI, Real Estate, and Education, delivering impactful, user-centered designs. 

Skilled in solving complex challenges with strategic design thinking, enhancing user satisfaction, and driving business growth. A proactive and adaptable approach is emphasized, focusing on comprehensive problem-solving and service design. 

Extensive industry knowledge and attention to metrics contribute to organizational success, ensuring that every design project not only meets but exceeds expectations. As a Senior Product Designer, UX/UI insights are integrated with strategic business goals to deliver high-quality, impactful products, continuously improving design delivery and maintenance for users.

Viktor Zhytomyrskyi

Design lesson I learned the annoying way:

Sometimes your best micro-interaction is born from a mistake.
So I started treating “oops” moments like design candidates, not trash. I used to instantly undo anything that wasn’t “correct”. Now I pause for a second, because occasionally that messy version has better rhythm or even better solve the problem I worked on than the polished one.

My quick checklist before I touch anything:
1. Clarity: does it make the next step more obvious?
2. Flow: does it reduce friction or hesitation?
3. Delight: does it add personality without confusion?
4. Repeatability: can I explain why it works, so it’s not pure luck?

If it passes 2-3 of those, I lock it and validate it (quick hallway test > endless debating).

Perfection is great.
But accidental clarity is gold.

Do you have a “happy accidents” folder in Figma, or am I the only one? 😄

#UX #UI #DesignSystems #ProductDesign

Senior Product Designer | UI/UX Designer | UX Researcher @ HP

“You are not your user” is one of those sentences that hurts… because it’s true.

Designers are trained to explore.
Users are trained to finish.

We hover.
They rush.

We know the product.
They meet it for the first time with 3% patience and 14 open tabs.

So if your interface feels “obvious” to you… that’s not a win.
That’s a warning sign.

Talk to users early.
Not when it’s “almost done”.
That’s when you discover the expensive truths.

#uxdesign #productdesign #ui #userneeds #designers

Design reviews hit different when your concept feels real instead of theoretical.

I keep seeing these new tools that turn a concept into something you can actually experience, not just “look at.” And it’s wild how fast the conversation changes when the work feels real.

It’s not even about making things flashy. It’s that the context does half the explaining for you. Suddenly you’re not defending a design - you’re letting people react to it like a user would.

Also… it makes sharing your work way more fun. As I have said and continue to say feels like we’re moving from “screens” to “scenes.”

Curious: what’s the next format you think becomes normal for designers - interactive demos, 3D/AR, or something else?

#ProductDesign #UXDesign #DesignTools #Prototyping

Dear younger me,

At some point you’re gonna catch yourself getting irrationally annoyed at a self-checkout screen… or a parking meter… or some random hospital portal. And you’ll think, “wow, am I becoming one of those grumpy people?”

You’re not.

Your brain just got trained to notice friction. It’s literally your job. So when something is confusing, slow, or makes you do three extra steps for no reason - you feel it. Especially when there’s a line behind you and someone is breathing into your neck 😅

Here’s what I wish you knew earlier:

1. You don’t have to mentally fix every interface you touch. Not everything needs a redesign in your head.
2. You can be 100% right about what’s broken… and still let it go. Both can exist.
3. If it really bothers you, just grab one quick note: “What was I trying to do? What blocked me?” That’s enough. Save it for later.
4. Also, zoom out for a second - public systems have messy constraints. Old hardware, regulations, vendors, budgets… it’s rarely “someone didn’t care.”
5. And most importantly: protect your energy. Being observant is a superpower. Being permanently annoyed is not.

This curse is real… but honestly, it’s also proof you care about people having a smooth experience.

What public interface gets you every time? Parking meters? Airline kiosks? Self-checkouts? 😄

#UXDesign #ProductDesign #Usability #DesignLife #UX

Most mobile apps lose people in the same place: the form. You can call it onboarding, setup, KYC, profile, whatever… it’s still a boss fight.

Games don’t start with a boss fight. They start with one move, then another, then they let you win fast so you believe the game is fair.

That’s basically what “game mechanics” do well in apps: they break a scary task into small moves that feel doable and even interesting.

Instead of “Complete your profile,” you give a tiny quest: add one photo. Then a second quest: pick one goal. Then a mini reward that matters: “Cool, now we can tailor your feed.” And if you can make it as fun as in the video below, it's the best.

It’s not about points. It’s about pace.

My favorite trick is turning a big setup into a map. People don’t mind work when it looks like a path.

If your onboarding feels like paperwork, don’t add badges. Change the level design.

#ProductDesign #UXDesign #MobileDesign #UX #DesignThinking

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Viktor Zhytomyrskyi

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The Battle

Andy Wardleworth

Viktor Zhytomyrskyi

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Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Viktor Zhytomyrskyi's LinkedIn Performance

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