🇺🇦 Andriy Boychuk

Top 1% Email Marketing Expert

I help DTC leaders grow revenue through retention-led lifecycle systems across owned channels.

Email sits at the core.
SMS, WhatsApp, push, and other channels support it with purpose.

Flowium drives LTV growth, repeat purchases, and lower churn by building lifecycle strategies first, then activating channels only where they improve ROI.

We design retention systems, not campaigns.
Strategy stays fully in-house.
Execution follows the lifecycle, not the other way around.

Flowium is an Elite Klaviyo Partner trusted by 1,000+ ecommerce brands.

Typical outcomes include 30 to 50 percent of total store revenue driven by owned channels.

My approach is structured and repeatable.
Audit the lifecycle.
Fix foundations.
Build flows.
Layer channels.
Test weekly.

If you lead growth at a DTC or Shopify brand and want more from the customers you already have, let’s talk.

Message me here or reach me at andriy at flowium.com

Volunteer (Product Sourcing & Coordinator of Volunteers)

Upwork

-Answering customer queries through email and social media channels (Facebook, Instagram, Twitter, TikTok) 
-Social media management
-Designing newsletter using Canva and Klaviyo eMail platform 
-Create design for social media post (facebook post/instagram post & story/Tiktok) 
-Lead Generation 
-Data Entry 
-Influencer Research 
-Amazon Store Management 
-Organize tasks using project management tools Monday.com and Asana.com and Trello

eCom Customer Service Rep | Pinterest Marketer | Virtual Assistant | Klaviyo Email Technician

RapidCrush

-Answer email inquiries about digital courses purchased by customers
-Sending NDA's through Zoho
-Update spreadsheet of purchases made by customers

eMail Support Representative

Digital ROI Solutions

We're your go-to place to start or scale your online business with our services and 1-1 consulting. 

We will take care of all your business's strategy, paid advertisement, sales funnels, research or basically anything that you feel you are lacking at the moment. 

We want to make sure that you can focus on working ON the business and not IN the business. So, you can take care on the other aspects of your business.

Digital ROI Solutions Marketing Partner

Word-2-Kindle

-Handles customer inquiries through eMail
-Project management

Customer Service Representative

StudySoup

January 2016 - March 2016

-answers incoming inquiries of students
-provides support for students
-resolve issues relating to student's application as notetaker
-set up schedule for info session
-respond to inquiries in a timely manner
-ensure students satisfaction by meeting their needs
-communicate with team members to develop process in serving the students
-used web based tools in assisting students such as Sendsonar, Zendesk ,Zopim and Zoho

Customer Service Agent

Convergys

April 2010 - December 2015

Convergys Corporation is a global leader in relationship management and provides solutions that drive more value from the relationships of clients with their customers.

Responsibilities included:

-Answers incoming inquiries and request of service calls
-Provides technical information for customers
-Troubleshoot internet and online account issue

Chat Support Representative

Sutherland Global Services Private Limited

June 2008 - March 2010

Technical Support Representative(AT&T; Uverse - June 30,2008 to March 31,2010)

Sutherland Global Services is a multi-national technology-enabled BPO services
company providing integrated Platform-based and Analytics enabled business-
cycle support solutions for major Industry Verticals and global industry
leaders. 

Professional Experience: 
-Handles TV and Internet technical issues
-Performed installations of software programs supported by the account
-Submitted daily call reports regarding customer service status

Do you have an existing Standard Operating Procedures (SOPs) in place but need someone to help implement and follow through with them?

As your Virtual Assistant, I’m here to help you streamline your business operations, allowing you to focus on what you do best. With a keen eye for detail and a commitment to efficiency, I can ensure your processes run smoothly and effectively.

Here’s how I can support your business:

⦿ SOP Implementation: I excel at following existing SOPs to maintain consistency in your operations, ensuring tasks are completed accurately and on time.

⦿ Task Management: From handling administrative tasks to managing your calendar, I take care of the details so you can focus on growth.

⦿ Email Management: I organize your inbox, craft professional responses, and enhance your communication to keep your clients informed and engaged.

⦿ Customer Support: Providing exceptional support to your clients is my priority. I respond to inquiries promptly, helping to build loyalty and trust.

⦿ Research & Data Entry: I conduct thorough research and manage data entry tasks, giving you the insights you need to make informed decisions.

⦿ Social Media Management: I can schedule content for your social media platforms, increasing engagement and brand visibility.

By partnering with me, you can expect improved organization, reduced stress, and a more productive workflow. Think of me as your right hand, dedicated to making your business thrive!

Let’s connect and discuss how I can help you achieve your goals! Feel free to reach out here.

I look forward to learning more about your needs and working together to enhance your operations

taplio

The Battle

🇺🇦 Andriy Boychuk

Jermaine Carlem

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