Natter

Vice President Operations

Remarkable AI

Board Advisor

We're on a mission to solve customer experience. More than 1,300 brands (e.g., MARS, Unilever, Victoria's Secret) use Remarkable AI to grow with automated 1:1 messages that make shoppers feel known. Our platform connects with your existing tech stack to generate and deliver personalized messages across email, social, and SMS. 

You're one click away from being remarkable. Sign up at beremarkable.ai

Co-Founder

McKinsey & Company

Management Consultant to executive leadership of global corporations, organizations, and the public sector across North America, Europe, and Sub-Saharan Africa - focusing on improving operations across various sectors. Major engagements include:

• Led revamp of the customer experience operating model for a major financial services provider with operations in 30+ countries across the world. Key achievements include optimizing its call center operations, enhancing branch customer service tools, and increasing online self-selection options. Efforts contributed to a 10% increase in global Net Promoter Score (NPS) and 15% increase in annual revenue 
• Led the $100+ million outsourcing deal of a multinational mobile telecommunications company; built deal model and P&L sensitivity analysis of country’s handset business; advised CFO on commercial negotiation strategy
• Spearheaded a successful rollout of a multinational bank’s new integrated performance management program; efforts impacted over 15,000 employees across 25+ countries and contributed to $130M in incremental net profit 
• Managed the operational turnaround of one of Africa’s largest tax revenue agencies that led to $550 million above its year-over-year non-oil revenue target; Designed and launched digital filing and tax audit processes across 90 offices in the country, enhanced data analytics, and trained 1,850 staff 
• Conducted three private equity due diligences on targets in the power and consumer goods sectors; built financial valuations involving operations/demand trends across multiple countries; led on-site operations assessments
• Led the M&A strategy for a major insurance player; streamlined the firm’s operations across six countries by developing the operating model for its core business units and corporate center

Management Consultant | Engagement Manager

Soccer Sisters United, Inc.

• Created non-profit for the academic and athletic support of over 100 minority girls, ages 5-16.  Located in the Wilson Park Housing Projects of South Philadelphia 
• Managed the program’s overall business affairs and annual overall budget of $30,000
• Program outreach led to over $250,000 in grants/scholarships for private school tuition, equipment, league fees, and training

The Vanguard Group

• Was the youngest at the company. Led a cross-functional initiative focused on Vanguard's institutional sales and customer experience strategy, impacting 1,600 institutional clients with $251 billion in assets. Areas covered include client intelligence and participant investing behavior, investor education design, and competitive analysis

Chief of Staff

• Managed team of 9 associates and analysts tasked with the daily analysis of approximately 7,000 global equity securities and derivative products that cover over 50 Vanguard Equity Funds

Supervisor - Securities, Data and Pricing Group (Equities)

Analyst (Acceleration into Management Program)

Citi Corporate and Investment Banking

• Formulated valuation reports for international industrial and consumer firms like Del Monte, Liz Claiborne, and Caterpillar with fixed income offerings up to $1 billion. Reporting consisted of analyses of interest rate swaps, competitive landscape, and credit derivative instruments
• Compiled data analysis for Cargill’s successful ¥35 billion offering, which included a fixed income profile, foreign-exchange currency performance, and new debt issuance

Summer Analyst

15+ years of experience in Operations, Strategy, Digital Transformation, and Investments. Leveraging technology (e.g., AI) and people management, I drive business growth and operational excellence for startups and large organizations (VC and PE-backed). 

I've had the privilege of living and working across North America, Europe, and Sub-Saharan Africa, having visited 64 countries across six continents. I enjoy collaborating with diverse teams to solve problems and deliver meaningful results.

Key attributes of mine include:

-> Delivery and implementation of change initiatives
-> Analytics and financial modeling (e.g., pricing, forecasts)
-> Go-To-Market implementation 
-> Corporate and Digital Strategy
-> Cross-functional team leadership

Andrew Olaleye

With over 25 years of experience in the customer service industry, Marshall Beaver is a seasoned sales leader and cloud contact center expert. He currently works at Enterprise AE at Aspect, where he helps organizations provide exceptional customer experiences through WFM, analytics, automation, and AI.

Marshall is passionate about technology and innovation, and he has earned multiple certifications from AWS and VMware to enhance his skills and knowledge in cloud applications and solutions. He also specializes in business process automation, customer engagement, workforce optimization, and compliance, and he has won the President's Club Award for 10 consecutive years for his outstanding sales performance. Marshall's mission is to enable call centers to use their communications platform as a competitive advantage, and he welcomes the opportunity to offer you a unique perspective on your operations.

Specialties: Cloud Contact Center Operations, Private and Public Cloud, Information Technology, Unified Communications, SIP Communications, Customer Engagement, Business Process Automation, Customer Service Best Practices, Business Process Automation, ACD (Automatic Call Distribution), IVR (Interactive Voice Response), TTS (Text-to-Speech), ASR (Automatic Speech Recognition), Social Media Customer Service, Omnichannel Contact Center solutions, Contact Center as a Services, CRM (SalesForce, Oracle, Zendesk), Workforce management

Marshall Beaver

Excited to share a new logo win presented at Aspect’s Sales Kickoff! Huge thanks to the team, especially Shawn Livengood,  my wingman and SC, for the strong partnership. Great momentum to start the year. Aspect Software

Providing The Best Possible Route In The Customer Journey

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Nothing beats breaking bread and making a few toasts with great teammates at SKO!  Here's to a great year ahead! Aspect Software  Amanda Scudiero Jeminesse Hudson Jessica Hartman, MSOL Matt Stone Samuel Carmant, MBA Mikal Shahid

Thankful for the opportunity to do work that’s rooted in trust, relationships, and real impact. Appreciate the mention. Aspect Software

For Marshall Beaver, selling software is just the start. His real focus?

 Helping clients solve workforce challenges with solutions that deliver measurable RO, and building long-term partnerships in the process. 

“I don’t just sell software, I build relationships … I love earning that trusted advisor role by bringing ideas that truly move their business forward.” 

From being inspired by friends already at Aspect, to finding a culture rooted in both legacy and innovation, Marshall shares what makes this work meaningful and why authenticity is his North Star. 

Scroll through the carousel to see his full perspective on relationships, trust, and driving performance. 

#Team #AspectSoftware #AccountExecutive #Leadership #ROI

A Team Marshall Beaver

We’re pleased to announce our new Product Advisory Council (PAC), designed to turn customers into collaborators in our innovation process. 

PAC is a collaborative forum where Aspect customers work directly with our leaders and product teams to shape the future of workforce technology. 

Together, we will address blockers, validate product designs, and co-develop plans for success. 

Explore how we’re building better solutions, together: https://lnkd.in/gPcYM9Bu
Aspect Software

Join us for three dynamic days designed to help you unlock more value from your Aspect solutions while connecting with fellow users. Explore powerful features you may not be using, maximize your available resources, and engage directly with the Aspect Product Team.

What to expect:

• Expert-led sessions
• Interactive networking opportunities
• Practical insights to fuel your success in 2026
👉 Register now: https://lnkd.in/gNapz3qV
Jeff Kupietzky · Carolyn Pilgrom · Duane Peterson · Jodi Meier · Justin Barrett
#Upskill #Webinar #Networking #AspectSoftware Aspect Software

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The Battle

Andrew Olaleye

Marshall Beaver

Followers

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Performance ScoreMarshall Beaver's LinkedIn Performance

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taplio

The Battle

Andrew Olaleye

Marshall Beaver

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Marshall Beaver's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreMarshall Beaver's LinkedIn Performance