Andrew Bowker

Customer Experience | Teamwork | Growth Strategy

Senior Product Manager

IBM PM's operate at the epicenter of multidisciplinary teams which include design, engineering, sales, marketing, finance and legal. PMs build deep and broad skills including market and competitive analysis, planning and shepherding product development, driving adoption through marketing and digital engagement, and sensing how offerings are performing in the market.

"I’ve received very positive feedback from all of Andrew’s peers. He demonstrates a great can-do attitude and is always willing to take on additional projects. He’s curious, always keen to learn and it’s a pleasure having him on the team." - Manager

"Thank you Andrew for always helping our team to move forward and set us up for success. I'm definitely thankful for your work as our PM, and helping us developers the best way you can. Hearing our feedback and working together has been wonderful." - Developer

"Andrew is both a great coach for our bootcamp incubator team and did an outstanding job in his "herding cats" presentation on leading without authority. I've been using the principles he outlined in my daily interactions and they're so useful!" - Mentee

"Thank you for giving great advice to our bootcamp in your session "herding cats without authority". The session taught be a lot about how to take responsibility at IBM and influence people around me.You were down-to-earth and very relatable, which is exactly what all of us needed. I think this session with you is a must for future bootcampers. Thanks again!" - Mentee

“Andrew never skimps out on being generous with his time, energy, and advice. He has given me great excitement for and insight into how to creatively engage with not only my peers in college, but also my future colleagues.” - College Mentee

Product Manager

Drove two "buy-don't-build" businesses cases. Those products went on to make $5M+ in the first 2 years

Product Manager Intern II (MBA Internship)

A to B Coaching LLC

It took me 3 years and 60+ failed applications to break into Product Management. If I could go back, I'd focus on 3 things from the start:

1. Create products
2. Build relationships
3. Interviewing skills

Now I help a community of 24k+ do the same. So far, I've helped folks land at places like Amazon, Zoom, Pfizer, Pendo, IBM, Bandwidth, & more.

I specialize in helping non-technical professionals land roles in the tech industry. Non-technical roles include product management, program management, project management, customer success, strategy, business operations, marketing, sales, and more. When we work together, you'll be heavily guided on:

· How to craft a resume that gets noticed
· How to craft the perfect linkedin presence w/o the cringe
· How to build important relationships w/o the awkwardness
· How to abolish imposter syndrome and interview confidently
· How to perfect your story and pass any recruiter screen
· How to SHOW your work and beat other candidates
· How to negotiate for 45% more money

Ultimately, there is no such thing as a dream job. As we learn and grow, the "dream job: changes. I coach people to find a "dream fit" based on skills, passions, and what the market values that allows for future optionality and growth.

Owner

Wedding Taggers

It's a goal of mine to be a lifelong learner. The best way for me to learn is by starting, growing, and managing a company in my spare time. Hands on.

Founder

North Carolina State University Poole College of Management

Concentrations & Certificates:
Technology Commercialization & Entrepreneurship 
Marketing Management 
Innovation Management
Decision Analytics Certificate

Activities:
Hi-TEC Scholar (1 of 2 selected) 
MBA Student Association President (vote by peers)
Team-Lead for Wolfpack Investor Network (WIN), (start-up company due-diligence reporting)
NC State University Entrepreneurship Clinic Undergraduate Teaching Assistant
University Ambassador for prospective Jenkins MBA students
Jenkins Career Management Peer Coach for 1st-year Jenkins MBA students
Consult Your Community (CYC) Undergraduate Advisor - "Designed For Joy" (a Raleigh non-profit)
Founder of first ever Jenkins Entrepreneurship club (E-Club) for MBA students

Achievements:
4.0 GPA
Selected as a McLauchlan Leadership Fellow (Jenkins' most prestigious development program)
Elected by classmates as MBA Student Association President
Co-founded Chirp, an innovative IoT device to improve emergency response to house fires
1st Place 2019 LuLu Entrepreneurship Games - Design & Prototype Category (Chirp)
1st Place 2019 LuLu Entrepreneurship Games - Fan Favorite Video (Chirp)
1st Place 2019 Poole College Leadership & Innovation Showcase (Chirp)
1st Place 2018 Product Innovation Lab Pitch Night - Investor's Choice (Chirp)

Jenkins MBA Hi-TEC Scholar 

inMotionNow

I was the one they called to save "code red" customers :)

Customer Succcess Consultant 

Customer Success Manager

Account Coordinator

Campus Outreach - Raleigh

A little bit of everything, supporting leadership development at NCSU, UNC, Duke, Campbell University, Meredith College, ECU, and UNC-W.

Project Manager 

L.A. Weaver Co.

Read and interpret depositions, OSHA investigative reports, as well as Safety and Health Standards to craft reports outlining findings, criticisms, and opinions concerning engineering related accidents in the workplace.

Research Analyst

Altec

• Solved a 10 month-old-problem that even full time engineers failed to
• Saved the company $1M+/yr in perpetuity 
• Found out I didn't want to be a career mechanical engineer :)

Mechanical Engineering Co-op

NC State University Housing

Planned social events, team building programs, and community service outings for residents

Resident Advisor

☀️ Product manager by day ☀️  |  🌙 Dad by night 🌙  | 🔨  DIYer / 'maker' by late night 🔨 

I write about product management, career lessons, side projects, and soft skills. 

A core belief: humans are the backbone of business.  Because of that, I like to spend time developing and nurturing personal relationships. I've found that to be the most useful skill despite the random collection of 'hard skills' I've acquired over the years. I've spent time developing start-ups, diving into the intricacies of digital marketing, managing products, selling, creating successful customer outcomes, and sharpening statistical analysis skills to make better business decisions. 

Strengths:
1. Achiever - I come alive when I can work hard, get many things done, and achieve audacious goals.
2. Belief - I can talk to the hearts of people and see past the surface. High Emotional Intelligence.
3. Self-Assurance - I have the power to persuade and lead passionately. This shines during presentations and in situations where I need to persuade. 
4. Restorative - I love to solve problems and constantly improve things. "It can be done better".
5. Woo - I have a knack for "winning others over". Relationships are important to me.

Now accepting clients for Career Cheat Codes 2023 - https://careercheatcodes.tech

It took me 3 years and 60+ failed applications to break into Product Management. If I could go back, I'd focus on 3 things from the start:

1. Create products
2. Build relationships
3. Interviewing skills

Now I help a community of 24k+ do the same. So far, I've helped folks land at places like Amazon, Zoom, Pfizer, Pendo, IBM, Bandwidth, & more.

I specialize in helping non-technical professionals land roles in the tech industry. Non-technical roles include product management, program management, project management, customer success, strategy, business operations, marketing, sales, and more. When we work together, you'll be heavily guided on:

· How to craft a resume that gets noticed
· How to craft the perfect linkedin presence w/o the cringe
· How to build important relationships w/o the awkwardness
· How to abolish imposter syndrome and interview confidently
· How to perfect your story and pass any recruiter screen
· How to SHOW your work and beat other candidates
· How to negotiate for 45% more money

Ultimately, there is no such thing as a dream job. As we learn and grow, the "dream job: changes. I coach people to find a "dream fit" based on skills, passions, and what the market values that allows for future optionality and growth.

SPS Commerce

• Collaborates with product managers, software engineers, and UX designers to prioritize and manage delivery trade-offs.
• Simplifies complex technical user stories and epics, acting as a technical advisor to cross-functional teams and leadership.
• Partners with Solution Architects and Principals to create and manage architecture/service roadmaps, ensuring alignment with business and technical goals.
• Maintains product roadmaps in collaboration with Development Managers and Domain Technical Leads, providing clear and realistic updates to stakeholders.
• Translates customer needs into detailed user stories and acceptance criteria for software engineers.
• Drives the resolution of cross-team dependencies to ensure seamless product development.
• Participates in scrum ceremonies, including stand-ups, sprint planning, retrospectives, grooming, and release planning.
• Oversees and approves product designs, enhancements, and quality to meet organizational standards.

Senior Technical Product Owner

NWEA

Drove the creation and continuous maintenance of the product vision, roadmap, and backlog for two products concurrently throughout the entire project's lifecycle. Successfully oversaw the creation of a cutting-edge UI/UX product landing page, entailing seamless coordination with multiple product teams.

●	Demonstrated effective leadership by guiding two development teams from product conception to successful launches and multiple iterations, resulting in a remarkable efficiency improvement of over 25% in less than one year.
●	Accomplished planning and estimation of 2-week sprints in a pragmatic and time-efficient manner, resulting in the successful delivery of 90% of the Minimum Viable Product (MVP) in accordance with the company roadmap. 
●	Achieved a 30% enhancement in UI/UX measures by implementing a comprehensive approach that involved gathering and analyzing user feedback, synthesizing effective solutions, and iteratively adapting to customer needs more frequently.
●	Orchestrated seamless collaboration among Marketing, Design, and Development teams, leading to accelerated project timelines, improved product quality, and heightened customer satisfaction levels.

Technical Product Owner

Calabrio, Inc.

Led the delivery of product roadmaps and effectively communicated business requirements to development teams. Collaborated with Architecture, Integration, and Platform teams to bring new features to market, including integration into the core platform.

•	Drove efficient backlog management by overseeing four product team backlogs while defining comprehensive product roadmaps, visions, and strategies. This was achieved through adept organization, strategic planning, and effective collaboration with respective team.
•	Successfully implemented new processes and compliance rules to support the organization's growth and adopt secure and agile practices, resulting in improved operational efficiency and enhanced security.
•	Lead the development and implementation of a CI/CD pipeline for on-premises and cloud offerings, resulting in faster release cycles, improved software reliability, seamless product delivery, heightened operational efficiency, and significant reduction in time-to-market.
•	Assisted in creating cost-effective storage options for customers by implementing S3 tiered storage, resulting in significant savings of 30-35% on monthly costs for both Calabrio and its customers.
•	Created a new Integration framework layer, enhancing scalability and reliability, resulting in a 25% reduction in time to production.

Product Owner

MediaBeacon

Utilizing excellent communication skills, I adeptly champion the product's value proposition to foster unwavering customer buy-in and wield persuasive influence over stakeholders, even without direct authority. Moreover, assuming a pivotal role as the primary liaison, skillfully bridging the gap between clients, vendors, and the Development team.

●	Functioned as the Product Owner and Voice of the Consumer within a SaaS organization specializing in digital assets storage solutions for a diverse clientele of over 1,000, including prestigious Fortune 500 enterprises, while steering product development to align precisely with customer needs and industry standards.
●	Effectively oversaw concurrent management of 3-10 projects of diverse complexities, aligning with customer demands and budgets ranging from $20K to $3MM. Skillfully controlled project scopes, securing additional budget approvals when needed, resulting in consistently successful project outcomes.
●	Engaged cross-functional teams of 5-25 members, leveraging expertise in Agile and Scrum methodologies to guide projects through the software development life cycle (SDLC), fostering cohesive collaboration across the organization and expediting project delivery.
●	Executed seamless product installation, configuration, and implementation, serving as the go-to subject matter expert for troubleshooting customer requirements throughout the implementation phase. Ensured successful deployment and delivered post-implementation support, effectively resolving functional challenges, and resulting in enhanced customer satisfaction and a 20% reduction in post-implementation issues.

Technical Project Manager

Infor

Exemplified exceptional leadership by driving strategic recommendations, dismantling organizational silos, and fostering seamless multi-team knowledge sharing and collaboration. Conducted meticulous business requirement analysis and in-depth market research, fostering fruitful partnerships with internal teams to craft a robust software product roadmap encompassing vital functionalities.
●	Attained proficient incident management by skillfully overseeing 30 active incidents, delivering daily resolutions for customer technical challenges through meticulous analysis, strategic implementation of best practices, and prompt escalations, leading to a 25% increase in customer satisfaction scores.

●	Successfully directed customer implementations, overseeing 6 weekly projects with budgets spanning $100K to $5MM, while upholding a 24x7 operational model to ensure seamless delivery.
●	Guided Product Team with expert insights on Cloud architecture decisions, facilitating the implementation of scalable and efficient cloud solutions, resulting in optimized performance and cost savings, as validated by enhanced system responsiveness and reduced infrastructure expenses.
●	Achieved substantial enhancement in deployment automation efficiency by partnering with the development team to optimize provisioning and configuration processes, leading to a remarkable 50% decrease in deployment time.
●	Drove on-time product delivery by managing an international team of 6 Architects, streamlining backlog processes, and orchestrating daily Product team activities. Reduced development cycle time by 20% through enhanced collaboration and precise execution.

Cloud System Architect 

taplio

The Battle

Andrew Bowker

Jordan Hagen

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