Andrea J Miller, ACC, SHRM-SCP

LeadWell Company

LeadWell Company: Global coaching and consulting firm specializing in leadership, performance coaching, and adaptability strategies. We help global leaders and organizations be future-ready by leveraging AI, adaptability quotient (AQ), emotional intelligence (EQ), and cultural intelligence. Our clients span over 50 countries and sectors including tech, banking, insurance, industrial, government, intergovernmental, and nonprofit organizations.

•	Global Leadership & Consulting: Coached leaders from over 50 countries to enhance cross-cultural effectiveness and leadership excellence. 
•	Strategic Development: Improved wellbeing, adaptability, and emotional intelligence, boosting team performance and engagement.
•	Intercultural Expertise: Leveraged 10 years in LATAM & EMEA to help organizations navigate cross-cultural challenges.
•	Future-Readiness: Equipped leaders to thrive with AI, adaptability, and performance strategies.

Additional Experience
•	Consulting & Advisory: Provided strategic consulting services with Umbrex, Business Talent Group (BTG), and Enquire AI.
•	Mentorship & EdTech: Mentored leaders and startups in EdTech and business sectors through StartEd, Elite Learning (EdSanta Education), On Deck (OD50), and Label Sessions.
•	Contributor: Published articles on leadership, adaptability, and human performance with Entrepreneur Media.
•	Certified AQ Coach: Specializing in adaptability coaching with AQai, helping individuals and organizations build resilience and navigate change effectively.

Chief Executive Officer

AI 2030

I help drive growth and engagement of a global community focused on Responsible AI by supporting member outreach, creating inclusive programs, and organizing events that connect professionals committed to ethical AI adoption.

Membership Growth Advisor

The Digital Patient

Guide health tech and digital wellness startups in developing patient-centered solutions, specializing in remote monitoring, mental health AI, and voice technology. Partner with founders and executives to optimize product strategy, enhance user engagement, and build strategic partnerships between innovators and investors.

Principal 

Helped shape the healthcare dialogue through evidence-based thought leadership on patient experience and clinical outcomes. Partner with industry leaders to identify emerging trends and best practices, creating actionable insights for healthcare executives. Analyze market developments and innovation opportunities that enhance care delivery and patient engagement.

Siemens Healthineers - Principal Consultant, Head of Patient Experience and Trend Scout

Entrepreneur Media

Contributor 

Umbrex

Business Consultant

Business Talent Group

UNHCR, the UN Refugee Agency

Led strategic consulting initiatives optimizing refugee healthcare delivery, with a focus on HIV treatment access. Delivered key insights through data analysis, policy research, and strategic staffing recommendations across international humanitarian settings.

Consultant

UNAIDS

Led strategic initiatives, managing multi-million dollar budgets and driving operational excellence through financial oversight and resource optimization. Strengthened governance frameworks through policy development and stakeholder engagement, contributing to internationally published guidelines impacting healthcare across 100+ countries. Enhanced organizational capabilities through talent development programs and cross-functional leadership, supporting diverse global teams.

Governance Adviser/Programme & Policy Officer

World Health Organization

Oversaw global health knowledge initiative connecting developing nations to the world's largest biomedical research databases, steering program growth, and sustainability through strategic partnerships, impact analysis, and targeted grant development.

Technical Officer

Futureproofing Global Leaders & Organizations | Adaptability, Cultural Agility, EQ, & AI | Certified Leadership Coach, Trainer & Consultant

South American prisons taught me resilience. 

Global boardrooms taught me strategy. 

AI taught me to adapt faster and push further than I thought possible 

Now, I help leaders, teams, and organizations do the same.

AI is moving fast. 

Faster than most leaders can keep up. 

If you’re leading a team or organization, you’re already feeling the pressure. The decisions are tougher. 

The expectations are higher. 

The human needs greater.

And the pace? Relentless.  

That’s where I come in.  

For over 20 years, I’ve worked with professionals across industries to:  
→ Build resilience and confidence to lead through rapid change.  
→ Simplify the complex (like AI), and turn it into a tool for smarter decisions, better outcomes, and stronger teams.  
→ Create frameworks that blend emotional intelligence (EQ), adaptability quotient (AQ), and AI-driven insights to future-proof leadership.  

Here’s why it works:  
𝗚𝗹𝗼𝗯𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: I’ve coached leaders and teams in 50+ 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀, helping them adapt and excel in fast-changing environments.  
𝗥𝗲𝗮𝗹-𝘄𝗼𝗿𝗹𝗱 𝗶𝗺𝗽𝗮𝗰𝘁: I’ve partnered with professionals across healthcare, tech, nonprofits, and more to tackle complex challenges and drive meaningful results.  
𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲𝗱 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀: My strategies have been featured in Fast Company, Newsweek, US News & World Report, Business Insider, and Entrepreneur.

DM me: 𝗙𝗨𝗧𝗨𝗥𝗘-𝗥𝗘𝗔𝗗𝗬.

I’ll show you how to simplify AI, strengthen your leadership, and thrive in a fast-changing world.  

Or don’t.  

I’ll still be here...
helping leaders stay ahead, adapt with confidence, and define their future.

LeadWell’s global consulting services include coaching, assessments, employee experience planning, meeting facilitation, team building, and training. We address some of the most critical areas facing people and organizations today, including Improving Individual & Organizational Wellbeing, Increasing Adaptability, Raising Emotional Intelligence, and Working Across Cultures

Commonwealth Bank

Head of Diversified Account Management, Transaction Banking Solutions 

Australian Institute of Company Directors

Member

Blockchain Australia

Meals with Impact

Meals with Impact exists to help women of migrant and refugee backgrounds feel more confident working in Australia’s hospitality industry through hands-on training, paid work, and a pathway to meaningful, sustainable employment.

Member/Advisor - CBD Project Steering Committee 

Advisor

Westpac Institutional Bank

The leadership of the Customer Life Cycle Journey for Corporate and Institutional (enterprise) clients across Australia. The customer life cycle journey involved bringing the sales, implementation, relationship management and service teams together to ensure we provided the best experience for our clients.

Head of Corporates, Client Engagement - Global Transaction Services

I was appointed to develop and execute the strategic approach for the public sector in New South Wales. This business encompassed our client management, business development, innovation and transformation teams that had been specifically selected to deliver an exceptional customer experience.

Head of Public Sector NSW - Global Transaction Services

I led the Solution Consulting business in the Institutional Banks Sales Division. This business was responsible for providing advisory services, technical sales support, and dynamic thought leadership to the bank’s clients and sales teams.

Head of Solutions Consulting - Global Transaction Services

Rubix

Rubix lets individuals and businesses connect with one another directly through flexible and attributable contribution based earn mechanics. Being community-led ensures that benefits are reinvested back to those that participate. No shareholders with competing agenda, simply globally connected contributors working towards a common mission.

Contributor

Westpac Group

ABLE’s mission is to advocate for all people with visible and invisible disabilities and their carer’s, ensuring Westpac is an accessible & inclusive place to work.

Chair - ABLE Executive Committee 

I redesigned the Solution Engineering/Advisory business within the Institutional Banks Product Group, this business was responsible for delivering advisory services, sales support, and guidance to the bank's four business banking segments, each with over 100 transactional banking sales executives nationwide. I spearheaded a major transformation effort, prioritising stakeholder relevance and value delivery. The team's core focus areas encompassed client acquisition and retention, client discovery and solution design, payments and industry advisory, as well as proactive stakeholder engagement.

Head of Solutions Engineering & Payments Advisory

Felton Global Logistics

Designed the transformation plan for 40-year-old global freight business. I prepared the business for sustainable growth by digitising the business and reducing costs, whilst retaining its customer-centricity.

During my tenure at this private company, I developed and led various initiatives across the business. These initiatives were key to driving outcomes in line with the company's goals.

They included:
- Company Restructure: Key Roles & Teams
- Brand Refresh
- Online Channel Development
- Collateral Enhancement
- Supplier Negotiations
- Finance Transformation

General Manager

Ryan Hodges, an accomplished banking and finance executive, brings a wealth of experience in the dynamic payments and tech sector. With expertise spanning strategy, sales, customer experience, and service design, Ryan is uniquely positioned to drive innovation in today's rapidly evolving payment landscape. 

Ryan's deep understanding of emerging trends enables him to harness cutting-edge advancements, driving growth while anticipating industry changes. Skilled at integrating emerging tech with evolving customer preferences, Ryan excels at delivering exceptional experiences. His consistent leadership in spearheading strategic initiatives and navigating complexity underscores his results-oriented approach. With a strong grasp of emerging technology and an unwavering focus on customer satisfaction, Ryan is poised to redefine value in financial services.

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The Battle

Andrea J Miller, ACC, SHRM-SCP

Ryan Hodges GAICD

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