Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

Syneos Health

Access Reimbursement Manager

Executive Sales Representative Focusing on Creative Problem Solving for Providers and Patients 

Gritty.

Scrappy.

Tenacious.

All words that have been used by colleagues and customers to describe me. I simply do not give up until a solution is reached or problem is solved.

Sales Consultant 

Mayne Pharma

Marketing and Operations Advisor

Alto Pharmacy

Alto Pharmacy is a telehealth pharmacy focused on helping people live healthier by making the prescription experience easier.

After a lengthy tenure with AstraZeneca, I was recruited by Alto and could not turn down the opportunity to join a company that was disrupting the pharmacy experience of thousands of patients. 

While at Alto, I assumed a multi-functional role, including cold calling, strategic relationship building, staff technical training, patient communication, and compliance reporting. I served as key point of contact for commercial objectives, with responsibility for business development and account management to manage sales cycle and generate revenue. Creative problem solving and patient advocacy were daily tasks, and I thrived in these areas.  I regularly liaised with primary care providers, including physicians, physician assistants, and nurse practitioners and was trusted to resolve market access issues with confidence, and contribute to territory top-line market share, revenue, gross profit, and margins. I collaborated with cross-functional internal partners in order to solve problems for patients.

CORE COMPETENCIES: CROSS-FUNCTIONAL COLLABORATION, FEEDBACK, REPORTING, MARKETING, HEALTHCARE PROVIDER RELATIONSHIP MANAGEMENT, COMMERCIAL ANALYSIS, ACTIVE LISTENING, COMMUNICATION, SALES, STRATEGIC DIRECTION

- Managed and grew 20+ accounts from initial introduction to adoption of; employed persistent and innovative customer relationship management efforts
- Acquired 150 patients in first 3 months; conducted clinic trainings on value propositions; provided clinic support to identify appropriate patients for tech-driven approach; conducted staff education to build partnerships
- Generated 1,200+ new patients in total throughout tenure; utilized strategic targeting, consultative selling, and key stakeholder management techniques
- Partnered with pharmaceutical representatives in my territory to help manage pull-through of their respective drugs

Partnerships Manager | Sales | Problem Solver | Access & Reimbursement

AstraZeneca

I was promoted to Executive Pharmaceutical Sales Specialist in 2019. I promoted a portfolio of drugs to key prescribers and executed multiple product launches to drive territory field sales of key diabetes, cardiology, and respiratory products. I collaborated as member of a sales team on marketing plans, routing, and targeting and onboarded, coached, and mentored new team members. I proactively covered a dark territory as required to ensure consistent delivery against KPIs. I leveraged long-term relationships with key customers to generate revenue.

CORE COMPETENCIES: STRATEGIC PLANNING, PARTNERSHIP DEVELOPMENT, PRODUCT LAUNCH EXECUTION, PRIMARY CARE COMPLIANCE, HEALTHCARE LEADERSHIP, SALES GOALS FULFILMENT, INNOVATION, PROJECT MANAGEMENT, PROBLEM-SOLVING

- Selected by leadership, as 1 of 3 individuals from 500, for prestigious LEAP Leadership Training Program; received recognition for relationship building with peers and leadership; sent motivational posts to stakeholders
- Peer selected 2020 Dynamite Award winner for district contributions; directed team through book study in Q1; managed team on organization for virtual events in response to Covid-19 pandemic for employee retention
- Served as motivator for Dallas region; transformed job satisfaction in region; developed skills in collaboration, decision making, and problem solving to promote best practices and drive greater sales
- Assisted Region Business Director as Culture Ambassador; identified opportunities for culture improvement; sought feedback from peers on growth areas; coached leadership to bridge gaps for culture transformation
- Served as Culture Champ to build positive work culture in midst of both challenging and changing corporate landscape; distributed weekly motivational emails, led book study, and engaged with team members regularly
- Managed territory of 150 doctors
- Obtained 2 promotions for territory management

Executive Pharmaceutical Sales Specialist

I was promoted to Senior Pharmaceutical Sales Specialist in 2016 as a result of sales results and behaviors.

While there, I promoted a portfolio of drugs to key prescribers and executed multiple product launches to drive territory field sales of key diabetes, cardiology, and respiratory products. I collaborated as member of a sales team on marketing plans, routing, and targeting and onboarded, coached, and mentored new team members. I proactively covered a dark territory as required to ensure consistent delivery against KPIs. I leveraged long-term relationships with key customers to generate revenue.

CORE COMPETENCIES: STRATEGIC PLANNING, PARTNERSHIP DEVELOPMENT, PRODUCT LAUNCH EXECUTION, PRIMARY CARE COMPLIANCE, HEALTHCARE LEADERSHIP, SALES GOALS FULFILMENT, INNOVATION, PROJECT MANAGEMENT, PROBLEM-SOLVING

- Selected by leadership, as 1 of 3 individuals from 500, for prestigious LEAP Leadership Training Program; received recognition for relationship building with peers and leadership; sent motivational posts to stakeholders
- Peer selected 2020 Dynamite Award winner for district contributions; directed team through book study in Q1; managed team on organization for virtual events in response to Covid-19 pandemic for employee retention
- Served as motivator for Dallas region; transformed job satisfaction in region; developed skills in collaboration, decision making, and problem solving to promote best practices and drive greater sales
- Assisted Region Business Director as Culture Ambassador; identified opportunities for culture improvement; sought feedback from peers on growth areas; coached leadership to bridge gaps for culture transformation
- Served as Culture Champ to build positive work culture in midst of both challenging and changing corporate landscape; distributed weekly motivational emails, led book study, and engaged with team members regularly
- Managed territory of 150 doctors
- Obtained 2 promotions for territory management

Senior Pharmaceutical Sales Specialist

I joined AstraZeneca in 2014 when the company purchased our co-promotion sales team from Bristol Myers Squibb.

Pharmaceutical Sales Specialist

Bristol-Myers Squibb

Performed business analysis and collaborated across sales team to identify and seize opportunities
for growth. Maintained strong professional relationships with prescribers, office staff, physicians, and overall network. Delivered engaging and informational field sales presentations. Accountable to hit sales goals through compliance with industry best practices and strategic plans. Utilized budgets to promote financial success. Serve as team building point person for district and coordinated ‘Days of Caring ’events.
CORE COMPETENCIES: PARTNERSHIPS DEVELOPMENT, INSIDE SALES OPERATIONS, METRICS TRACKING, HEALTHCARE LEADERSHIP, SALES GOALS FULFILMENT, PRIMARY CARE COMPLIANCE, MARKETING, COLLABORATION, STRATEGIC PLANNING, DECISION MAKING
- Developed strong business knowledge of disease state as passionate learner; assisted doctors to understand new ways to help patients; brought in experts to present to team and doctors; responded to customer feedback
- Identified new opportunities through strategic analysis; ran report to locate doctors who prescribed older drug classes; educated on newer classes, with additional benefits; collaborated with pharmacists on implementation
- Built relationships with pharmacists to boost business and ensure scripts would not get replaced by alternatives; identified pharmacists who were losing business; educated on correct filing and benefits of new drugs
- Developed expert ability to leverage relationships; demonstrated high empathy to identify motivations for counterparts; interacted effectively with customers and utilized strong listening skills; showed strong creativity

Pharmaceutical Sales Representative

I joined what is now Syneos Health (formerly inVentiv Health) as a brand new pharmaceutical representative with zero sales experience. Having an education background, though, I reasoned that I actually *was* in sales every single day, and I was able to sell my hiring manager on why she should give me chance. (Thank you to Shirley Leonard!) Over the course of those five years, I worked on various contracts as they became available. I gained a wealth of experience with and exposure to many therapeutic areas and specialities. I promoted antibiotics, anxiolytics, an erecticle dysfunction medication, cardiovascular meds, dermatology medication, and respiratory medications.

Collaborative, engaging, and creative Strategic Account Manager with 20+ years’ business
development experience in health tech and pharmaceutical sales industries, including within Endocrinology, Cardiology, Nephrology, Neurology, and Respiratory Therapeutic domains. Effective collaborator with excellent communication skills, decision-making skills, sound judgment, and problem-solving skills. Serves as key point of contact in fast-paced environment with ability to work cross-functionally, develop relationships internally and externally, and promote company vision for success with integrity throughout sales cycle. Brings solid organization and time management skills, relied upon to mentor and train employees and provide feedback with grace and diplomacy. 

CORE COMPETENCIES: CROSS-FUNCTIONAL COLLABORATION, FEEDBACK, REPORTING, MARKETING, HEALTHCARE PROVIDER RELATIONSHIP MANAGEMENT, COMMERCIAL ANALYSIS, ACTIVE LISTENING, COMMUNICATION, SALES, STRATEGIC DIRECTION, STRATEGIC PLANNING, PARTNERSHIP DEVELOPMENT, PRODUCT LAUNCH EXECUTION, PRIMARY CARE COMPLIANCE, HEALTHCARE LEADERSHIP, SALES GOALS FULFILMENT, INNOVATION, PROJECT MANAGEMENT, PROBLEM-SOLVING, AGILE, SELF STARTER, NEGOTIATION, CONFLICT RESOLUTION

taplio

The Battle

Alyssa Riley, MHA

LeeAnn Turner, CSM

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