Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

Today is my first day at Mercer.



If the last few months taught me anything, it’s this: authenticity opens doors you didn’t even know existed.

I was laid off. I shared openly about it. I listened to my gut. I trusted that the dots would connect — and they did. In ways I could never have planned.

Today is a fresh start, and I’m walking into it with gratitude, clarity, and a whole lot of excitement.

Principal @ Mercer | I solve complex healthcare and employee benefits problems by understanding people first.

Next chapter loading.


Some seasons break you in ways you do not expect. Others quietly rebuild you. This one did both, and it changed me.


👉🏼 I am grateful to share that I will be joining Mercer as a Principal on the Health and Benefits team, based in Dallas.


It is the kind of strategic, consultative work that has always felt right to me. What makes this step feel so aligned is stepping into a firm with a strong foundation and a thoughtful, modern way of working. The people, the structure, and the systems already in place create room for depth, clarity, and real impact. It feels like the environment I have been growing toward without always realizing it.

Losing my job this fall shook me more than I expected. There were moments of hope and moments that felt heavy. But this job search felt different. Not easier, just… right. Like something was finally clicking into place. Like timing I could not control was working in my favor.

When I look back, I can see that nothing about this came out of nowhere. It was shaped by the work I have put in over the last two years. Getting honest about my strengths. Owning the value I bring. Showing up with intention for clients, prospects, colleagues, friends, and my family. The quiet consistency. The growth I barely noticed in the moment. All of it mattered.

I am proud of myself. I am grateful. And I am still taking in how quickly everything came together once it aligned.

I also have a few weeks before my start date, and I am thankful for the space to slow down and be present with my family. This time feels like a gift before a new beginning.

Thank you to everyone who supported me in ways big and small. Your encouragement meant more than you know.

If you are in a season that feels uncertain or heavy, please hear this. You are not behind. You are not lost. You are becoming.

Here is to alignment, right timing, and stepping into what comes next with intention.

Not a bad way to spend Day 2 at Mercer! Loved learning about CulinaryCare’s cause, the wonderful meal at Nick and Sam’s, and a fun and hilarious team building experience Top Chef style! Massive thank you to UnitedHealthcare for hosting this fabulous event!!

What an inspiring afternoon supporting Culinary Care , an organization that delivers meals — and moments of comfort — to those going through cancer treatments. 💛

Huge shoutout to UnitedHealth Group for sponsoring today’s event at Nick & Sam's Steakhouse , and to all our fellow consultants across the marketplace who showed up in such a big way.

And… proud moment: the Mercer Dallas team took home the win! 🏆
Always grateful to be part of a team that leads with heart and shows up for our community. ♥️

Team Mercer:

Jennifer Bryson Barbara Gladden Jenna Lowenberg, SHRM-CP Steven Watson Victoria Burke Alyssa Riley, MHA Riana Pinto Sean Terwilliger Will Jones Andrew Canaway

Preparing for a new role with ADHD looks like:

- 47 open tabs
- 12 podcast episodes on “how to work a room”
- 6 on “how to stop being awkward”
- 3 on “psychology of likeability”
- voice notes I recorded that literally say “remember to breathe before talking” and “EYE CONTACT”
- ChatGPT prompts like: “why do I hate eye contact?” and “small talk ideas”

Is it chaotic?
Absolutely.

Is this genuinely how I prepare for things?
Also yes.

But here’s the truth:
My brain might not do linear, but it does depth.
And somehow, the chaos always turns into clarity right when I need it and I kinda love it.

How to get your drugs for cheap when you don’t have insurance…

Just ask. 


Y’all know what’s crazy… we had a short gap of no coverage during my unemployment and of course my kids got sick and needed meds.

CVS quoted me $75 for a generic drug. I asked if they had a discount… and what do you know they did. Brought the cost down to $15!!!! 🤯🤦🏻‍♀️

My question though is WHAT IF I HAD NOT ASKED?!

My quirky trait is my absolute inability to half ass anything… even my 4 year old’s homework 🤣🤷🏻‍♀️

If you want something you can use today to communicate better and feel more confident… listen to this podcast by Mel Robbins.


Tactical. Psychological. Actionable.
SUCH a good episode.

🎧

Open article: The Mel Robbins Podcast by podcasts.apple.com

ALDI USA

Fredericksburg, VA: 8/2024-11/2024
Ypsilanti, MI: 12/2024-12/2024
Dearborn Heights, MI: 12/2024-Present

Full-Time Associate

House of Riff & EKT Edits

I’ve been a photographer since 2013, but started focusing on portrait & event in 2024. It began with landscape & object photography. I now focus on street, portrait, event, stage, and studio photography.

Freelance Photographer

JARS Cannabis

Inventory Manager

Retail Representative

Nike

Specialist

The Vitamin Shoppe

Open & Close store for home location, as well as other locations who need coverage. Additionally - opening and closing registers, handling til pick-ups, receiving shipment in inventory system, safe audits, and shift changes.

Floating Key Holder

•Help customers find the product they need. 
•Educated on supplements and their health benefits through videos and PDFs to better assist customers. I make it my priority to educate them as well. 
•Answer phone calls from customers throughout the day and attend face-to-face meetings to learn about new brands and products. 
•Increase sales by asking the buyer well-informed questions, answer the buyers' questions with the best knowledge, identify, and fulfill a buyer's needs, negotiate the best product, and price for the buyer.

Health Enthusiast

Sales Lead

Greek Promotions Live

Helping promote Greek shows for artists coming to the Detroit Metro area. Artists range from comedy to music.

- Social Media/Digital Marketing
- Ticket reservations
- Ticket packaging
- Poster/Card advertising

Event Promoter

Greek Goddess Nail Spa

Primary tasks are to answer phone calls from current and potential clients, answer their questions regarding pricing and services offered, and book their appointments; Create advertisements for social media page that has generated organic traffic to bring in new clientele; Complete managerial duties related to cash handling, customer disputes (if any), daily performance goals, marketing strategies, and maintain schedules for employees if needed.

Front Desk Receptionist

Quicken Loans

4-day virtual externship on sales & technology at Rocket Mortgage by Quicken Loans. Primary focus on sales. Attended panels and workshops on diversity, personal branding, sales development, resume creation, and social networking.

Sales Extern, Rocket Mortgage

Happy's Pizza

Primary tasks included answering phones, taking customer orders, folding pizza boxes and preparing to-go order utensil packets, and cleaning countertops and tables. I temporarily worked here to gain a minor cashier focused experience that included taking customer pick-up and delivery orders.

Cashier

Wahlburgers

Primary tasks included serving, running food, bartending, taking orders from customers, making their drinks, bringing their drinks, cashing out their orders.

Food Runner/Cashier/Server/Bartender

I earned my bachelor's of science in business administration in 2022 from Wayne State University in Detroit, MI. I majored in marketing (with honors) with a specialization in advertisement/communications. Since then I have gained experience in digital and social media advertising by creating eye-catching content for my business pages. I also have extensive experience in retail along with an excellent demonstration of customer service, sales, communication skills, teamwork skills, and Microsoft Word and Excel. I have expanded my skillset by utilizing editing platforms such as Adobe Lightroom for editing content and Canva for creating logos and other marketing material. 

Aside from my educational background, I have a passion for photography. I have been in the industry since 2013, but I have recently (2024) decided to make it my career. I will be focusing on portrait and event photography in the music industry. I have founded and created House of Riff, LLC (coming 2025) to capture promotional content for local and upcoming artists. I will be traveling where needed and building my music and band portfolio for artists to share on their social media platforms and for other marketing purposes. I look forward to capturing moments on and off the stage and being part of these artists’ journeys.

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The Battle

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Engagements

Likes

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