Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

Today is my first day at Mercer.



If the last few months taught me anything, it’s this: authenticity opens doors you didn’t even know existed.

I was laid off. I shared openly about it. I listened to my gut. I trusted that the dots would connect — and they did. In ways I could never have planned.

Today is a fresh start, and I’m walking into it with gratitude, clarity, and a whole lot of excitement.

Principal @ Mercer | I solve complex healthcare and employee benefits problems by understanding people first.

Next chapter loading.


Some seasons break you in ways you do not expect. Others quietly rebuild you. This one did both, and it changed me.


👉🏼 I am grateful to share that I will be joining Mercer as a Principal on the Health and Benefits team, based in Dallas.


It is the kind of strategic, consultative work that has always felt right to me. What makes this step feel so aligned is stepping into a firm with a strong foundation and a thoughtful, modern way of working. The people, the structure, and the systems already in place create room for depth, clarity, and real impact. It feels like the environment I have been growing toward without always realizing it.

Losing my job this fall shook me more than I expected. There were moments of hope and moments that felt heavy. But this job search felt different. Not easier, just… right. Like something was finally clicking into place. Like timing I could not control was working in my favor.

When I look back, I can see that nothing about this came out of nowhere. It was shaped by the work I have put in over the last two years. Getting honest about my strengths. Owning the value I bring. Showing up with intention for clients, prospects, colleagues, friends, and my family. The quiet consistency. The growth I barely noticed in the moment. All of it mattered.

I am proud of myself. I am grateful. And I am still taking in how quickly everything came together once it aligned.

I also have a few weeks before my start date, and I am thankful for the space to slow down and be present with my family. This time feels like a gift before a new beginning.

Thank you to everyone who supported me in ways big and small. Your encouragement meant more than you know.

If you are in a season that feels uncertain or heavy, please hear this. You are not behind. You are not lost. You are becoming.

Here is to alignment, right timing, and stepping into what comes next with intention.

Not a bad way to spend Day 2 at Mercer! Loved learning about CulinaryCare’s cause, the wonderful meal at Nick and Sam’s, and a fun and hilarious team building experience Top Chef style! Massive thank you to UnitedHealthcare for hosting this fabulous event!!

What an inspiring afternoon supporting Culinary Care , an organization that delivers meals — and moments of comfort — to those going through cancer treatments. 💛

Huge shoutout to UnitedHealth Group for sponsoring today’s event at Nick & Sam's Steakhouse , and to all our fellow consultants across the marketplace who showed up in such a big way.

And… proud moment: the Mercer Dallas team took home the win! 🏆
Always grateful to be part of a team that leads with heart and shows up for our community. ♥️

Team Mercer:

Jennifer Bryson Barbara Gladden Jenna Lowenberg, SHRM-CP Steven Watson Victoria Burke Alyssa Riley, MHA Riana Pinto Sean Terwilliger Will Jones Andrew Canaway

Preparing for a new role with ADHD looks like:

- 47 open tabs
- 12 podcast episodes on “how to work a room”
- 6 on “how to stop being awkward”
- 3 on “psychology of likeability”
- voice notes I recorded that literally say “remember to breathe before talking” and “EYE CONTACT”
- ChatGPT prompts like: “why do I hate eye contact?” and “small talk ideas”

Is it chaotic?
Absolutely.

Is this genuinely how I prepare for things?
Also yes.

But here’s the truth:
My brain might not do linear, but it does depth.
And somehow, the chaos always turns into clarity right when I need it and I kinda love it.

How to get your drugs for cheap when you don’t have insurance…

Just ask. 


Y’all know what’s crazy… we had a short gap of no coverage during my unemployment and of course my kids got sick and needed meds.

CVS quoted me $75 for a generic drug. I asked if they had a discount… and what do you know they did. Brought the cost down to $15!!!! 🤯🤦🏻‍♀️

My question though is WHAT IF I HAD NOT ASKED?!

My quirky trait is my absolute inability to half ass anything… even my 4 year old’s homework 🤣🤷🏻‍♀️

If you want something you can use today to communicate better and feel more confident… listen to this podcast by Mel Robbins.


Tactical. Psychological. Actionable.
SUCH a good episode.

🎧

Open article: The Mel Robbins Podcast by podcasts.apple.com

Glimmer Glass Gifts

President of Sales and Marketing/Julie's Assitant

President of Greeting Card Division/ Julie's Assistant

-Added 28 New Customers in 2023 from June to Current

Vice President of Sales & Marketing/ Julie's Assistant

Rising Tide Volleyball Club

As we grow, I’m “asked” to do more. 🤷‍♂️

Super Senior Director of Marketing and Social Media

Assistant Club Director/Fundraising/ Assistant Volleyball Coach

Optessa Inc

•	Built $19M+ pipeline of 50+ opportunities, first-year baseline, 62% match of ICP with team members
•	Developed 2k+ contacts at 100+ companies globally, ICP based, resulting in 348 SQLs via targeted email and networking
•	Uncovered four opportunities via LinkedIn by curating content around the company brand, product offerings, and known customer pain points
•	Collaborated with team members to simplify customer journey, sales processes, and pricing model for presentation to leadership

*I was let go due to lack of closed sales, although I was not in control of the sales process or the ability to change it, modify it, or enhance it.

Senior Manager Sales Business Development

Custom Profile

•	Increased revenue by $1M by closing two enterprise opportunities and three projects 
•	Developed eight projects valued at $2.9M via outbound marketing 
•	Partnered with client on future 10+ year contract for $2B+ packaging pieces, increasing future pipeline by $2M annually

*I was let go from this position along with others on the sales staff after the CEO was removed

Business Development Manager

Chenango Valley Technologies, Inc.

•	New Business Sales Growth, 278K in 2020, 1.3M to date and growing in 2021.
•	Overall CVT growth, 2 New Machines, 20% Employment, 20-30% Gross Sales, & future addition to facility.
•	Increased New Customer base by 16.
•	Generated 9.3M in new sales opportunities.
•	Personal Sales Networking through LinkedIn (7,100 Followers), National MEP, and various other business channels.
•	Social Selling Index of 83 on LinkedIn Sales Navigator
•	Developed CVT Social Media presence with Followings: Twitter (9,200), LinkedIn (635), Facebook (547), YouTube (40).
•	Co-Founded/Organized/Managed #USAMfgHour Twitter chat to extend CVT Social Media Presence.
•	Built & Upgraded Sales & Marketing Department with CRM, Sales Literature, and Sales/Marketing Plan.
•	Developed New CVT Website for all CVT Services and Volt Protector Battery Products.
•	Created Volt Protector Brand Name, Logo, and Brand Recognition.

*I left this position for a fully remote position and the ability to relocated to South Carolina along with larger opportunities.

Director of Sales and Marketing

MPI Label Systems

Outside sales representative for the following states: NY, VT, MA, NJ, PA, MD, WV, & VA

Account Executive

I Wood Care

•	Responsible for sales process and follow through accounting for 900k +/- annually averaging a 35% margin.
•	Manage pricing, ordering, inventory, & product offerings for 20 vendors and over 650 products.
•	Direct advertising, payables & receivables, logistics, customer service, and contractor recruitment.
•	Coordinate with all of our vendors to make sure their products are sold and applied correctly by our customers.

Director of Operations

Lok N Logs

•	Responsible for all aspects of sales process, lead generation, & follow up accounting for $1.3- $1.7M annually averaging a 30% margin.
•	Supervise sales, mill, & design staffs (10-20 employees)
•	Manage aspects such as advertising, pricing, quoting, logistics, material ordering, material take offs, dealer recruitment/assistance, past customer’s needs/issues amp; product offerings.
•	Coordinate with our sales representatives, design staff, and mill to ensure that our products are produced correctly and delivered on time.
•	Work with the customers and their builders to ensure that our product is built to Lok-n-Logs, our customers, and building code specifications.

Brookside Lumber and Supply Co

•	Carried out day to day tasks to learn the lumber industry.
•	Temporary employment for a position in a family company operating multiple lumber yards

Laborer

Deblasio Beverage

•	Responsible for distributor accounts in the allotted Budweiser territory.
•	Managed accounts inventory, inventory rotation, order generation, set up displays/promos, created placement opportunities, sold in new products and packages, and assisted in repairing any product problems, breakage, or shortages.
•	Worked closely with bar representative to unsure that the products that they sold in where on hand and fresh to be distributed to those accounts.

Outside Sales Representative

My goal is to get better each day as a person, a father, and as an employee for the company that I work for.  I am also eager to help those that need assistance in what they do, sell, manufacture, or promote.

What is My Why?

I have 2 Why’s in my Life, they are as Follows:
My Kids, 2 Sets of Twins
U.S. Manufacturing

My first responsibility is as a father to my twin girls and my twin boys as they will always come first in all that I do.  My position is to guide and teach my children to be all that they can be in their lives in all that they pursue.  

The goal I have for them is to be productive and kind members of society as they grow older and develop into who they will become as adults.  I do this by providing them an example of how to live a productive and prosperous life through my examples of success and failure.  This is and always will be an ongoing project of mine and my wife Julie.

During my career, I have been in manufacturing or manufacturing sales for 20 years.  In that time, I have developed a love for all that is US Manufacturing.  I enjoy starting a conversation with potential clients and working with them to see their project start from an idea and evolve into a product that will be created, manufactured, built, and sold all over the world.  

In doing Sales, Business Development, Lead Generation, Social Media Management, Relationship Building, and Community Building, I am always passionate and enthusiastic about the process and the journey.  As I fail and learn or succeed, I am always proud of myself as well as those that surround me that made the journey for the customer possible and rewarding for everyone involved.

I focus on the following principals to allow myself, the company I work for, and the people around me to grow and thrive:

- Constant Professional and Personal Growth
- Asking Questions, Lots of Them
- Voracious Need to Learn and Understand
- Communication
- Listening
- Kindness
- Leadership
- Teamwork
- Networking

If you have specific questions on how I can help you with a project you are working on or any of my other endeavors, please feel free to reach out and ask any questions that you feel are necessary.  I am open to any conversations or networking that will mutually benefit all that are involved.

Dan Bigger

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Alyssa Riley, MHA

Dan Bigger

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