Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

Notable

Leading Notable's business for Health Plans. We've deployed the Notable platform to help Health Plan's increase risk capture, provide a more seamless member onboarding experience, care gap closure, and more. 

If you're interested in how autonomous AI Agents can reduce the reliance on full time staff - reach out!

Head of Health Plan Sales 

I lead our Strategic Accounts team working with the country's largest hospitals and health systems as they evaluate and implement Notable's technology. I'm focused on expanding the work with our Epic partners to provide an automation platform that complements the EHR, but provides real cost savings and revenue creation. 

We've seen organizations make meaningful impact to their patient experience and bottom line in several areas including: population health management, prior authorization automation, self-service scheduling, and fully automated pre-registration and intake (for staff and patients). 

The executives I work with are trying to do the hard things - make change in an industry that historically is last to invest in meaningful technology for their staff and their consumers (patients). I'd love to share more about those executives and the work they've done at places like Sanford Health, MUSC, Presbyterian Health Services, Community Health Network, Intermountain, Montefiore, Montage Health, Gillette Children's, NKCH, and more.

Strategic Accounts

IU Ventures

I am an investor within IU Angel Network. Learn more about the network's investments into IU affiliated companies: https://iuventures.com/investors/

Angel Investor

Copado

Copado is a DevOps application helping customers maximize their investment in Salesforce by doubling IT productivity, helping partners and internal teams ensure on time implementations, and giving analytics to measure the development process


What does this mean? 

- Increased release velocity, putting more features in users' hands quicker to maintain that competitive edge

- Unify siloed teams to leverage all contributors, the no-coders, low-coders & coders

- Ensure traceability and report across the all SFDC spend, including SI partners

Account Executive

Business Talent Group

As a Client Development Lead, I work with our clients to educate them on the shift towards freelance and project based work happening within F500 companies and how leveraging this talent will ultimately help them get more done. My goal is to help clients identify needs and understand how they can shift their traditional management consulting or hiring practices to tap into the rapidly growing high-end gig economy.

Senior Director, Client Development

Salesforce

In my Mid Market role, I specialized in our Education Vertical and worked with colleges and universities in Wisconsin and Michigan. Our college and university partners are leveraging the same technology available to our for-profit customers to solve business problems and create greater efficiencies in marketing, enrollment, admissions, fundraising, student advising and student satisfaction. At the end of the day, Salesforce moves universities from a system of record to a system of engagement.

Account Executive, Mid Market

In my role as GRB Account Executive at Salesforce, I supported businesses from Kansas City to Little Rock. These customers ranged across industries, but included technology, manufacturing and professional services companies. 

As a core AE, I was responsible for working with customers to identify the appropriate enterprise solution across Salesforce's full product suite including sales, service, marketing, and platform. Another key component of success for was co-selling with Salesforce's ISV and SI partners to create the combined solution and implementation plan to ensure customer success.  

I was promoted to Senior AE in June 2018.

Senior Account Executive, Commercial Growth Business

I was promoted in July 2015 to Director based on individual performance. As a Director, New Business Development, I continued my individual contributor role, but was also asked to take on product launch and NPD responsibilities. 

Highlights include: 

2015 Piloted first combined sales and account management role for EAB-  I was responsible for sales and renewals across EAB’s full product suite for 20 long term clients. My portfolio included $3.5 million of existing contract value and had seen little to know growth across previous 3 years. By combining the account management and sales responsibilities I was able to develop trusted relationships that grew revenue in this territory by over 20% in one year. 

2016: Launched first product in K-12 market- Responsible for product positioning in new market, identifying TAM, understanding pricing sensitivity, and communicating market needs to EAB Executives. Ended the year in top 5% of sales performance across the firm.

Director, New Business Development 

EAB is the leading provider of research, technology and consulting services to over 2,500 colleges and universities across the country. 

This was my first individual contributor role. In my two years as an Associate Director, I conducted over 350 executive presentations (majority onsite) across EAB’s 10 research memberships (ACV ~$20,000). I meet or exceeded goal each half and generated over $1.2 million in year one revenue. 
I was in the top 1% of lead passers across the firm helping to drive revenue across products I did not directly manage or at institutions that were no longer in my territory. This resulted in over $700,000 of additional firm revenue.

Across my time at EAB, I directly managed 5 associates. Management responsibilities included onboarding, product and role training, territory planning, and performance reviews.

Associate Director, New Business Development

Marketing Associates were responsible for all outbound prospecting activities. I worked directly with a Senior Director, New Business Development to develop strategic outreach campaigns on a new product launch. My prospecting efforts created over 80 revenue opportunities in eight months that led to over $500,000 in revenue. 
I was a member of training and mentor team, facilitating courses and serving as mentor to newly employed marketing associates

Marketing Associate

Indiana Daily Student

One of my proudest accomplishments was my time spent writing for the IDS. I had regular sports beats that included Women's Basketball, Swimming and Diving, National Sports Column and Hoosiers Sports Column. 

My work at the IDS taught me efficiency, time-management and responsive that I use in my career every day. That's why I refuse to take it off my LinkedIn after all these years!

Sports Beat Reporter

From my first meeting with a CFO in his office in Menomonie, Wisconsin at 23 years old to today, I view my job as being the ultimate problem solver. How can we collectively take big, complex problems, synthesize them, and identify a solution that will drive an outcome.

With 10+ years of experience, I've learned a few lessons as I went from selling best practice research memberships at the Advisory Board Company to digital transformation partnerships at Notable: 1. Don't sell shelfware. Nothing is worse than doing all the work and no one using it. 2. Be transparent of what is needed from both sides for a partnership to be successful. There is no easy button for change and we shouldn't pretend there is. 3. Relationships matter. 

I do my best work when I can combine a curiosity and passion for an industry. This brought me to Notable and is what has kept me there. I am working with colleagues and customers who are trying to solve really hard problems. I get to spend my time taking GTM strategies and product from 0-1 and then help them scale across the organization. 

Prior to joining Notable, I was at Salesforce and in the Salesforce ecosystem. My time has been spent in various industries including SaaS sales, professional services, and research from SMB to F500 and higher education to healthcare.

I am a member of the IU Angel Network through IU Ventures. This group gives me the opportunity to participate in investments in early stage companies with ties to Indiana University. I’ve enjoyed the chance to learn from and invest in early stage CPG and SaaS companies and take a focus in investing in women owned and run companies. 

Can I be of help to you? If you're interested in connecting about any of the companies I worked at, my past experience, current experience, or career advice please don't hesitate to reach out! I'm always happy to help if I can!

taplio

The Battle

Alyssa Riley, MHA

Caitlin Ursini

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