MASSIE R&D Tax Credits

Technical Writer

Freelance Content Writer & Copywriter 

Goodie Nation

Tech Storytelling Fellow

Creative Blue

Content Strategist

Aptean

Content Writer

Barbara Hill Events

Manager of Event Communications

Our Lady of the Assumption Catholic School

English Teacher

Atlanta Film Society (IMAGE Film & Video)

Coverage & Analysis Program Manager and Editor 

Screenplay Programmer

Atlanta Film Festival

Special Projects Coordinator

Crawford Media Services, Inc.

Executive Assistant

I am a technical writer, content writer, and brand strategist committed to creating authentic and outcome-driven stories.

Personally, I'm passionate about mental health access and cultivating community. I read as much as I write and have recently started rock climbing. 

My client work spans non-profit and local organizations as well as national/global brands within fintech;  health; venture; SaaS; event planning; film; lifestyle; consumer packaged goods; transportation and logistics; and travel and hospitality. 

My specialties include technical writing; demand generation; email marketing; interviewing; content ideation and execution; creative and brand strategy; content development; working across digital platforms; organic media; social media marketing; collaboration; organization; and the ability to work in a fast-changing environment.

Ali Coad

West Coast Consultants, LLC

Founder

Lakehaven Water & Sewer District

Maintain records of current District duties and requirements that regard policy, procedures, permits, and biennial budgets for the department. Analyze data and efficiently present information as requested. Assist with data entry, modifications, and maintenance of the District Cityworks CMMS system specific to the Wastewater Department, and update and maintain O & M manuals for the District’s two wastewater treatment plants.
- Bluebeam 
- SharePoint
- ProMS

Wastewater Operations Program Analyst

Leucadia Wastewater District

Assist all departments with varying tasks including; 
• Administration: public outreach and social media engagement, newsletter article writing/proofing/editing, grant eligibility and distribution, main point of contact for customer interactions via phone, in-person and email, brochure and pamphlet design and creation, 
website development and updating, annual budget preparation/cover design, record retention and organization, IT solutions, support and research, attend and take minutes at committee meetings, Board Meeting agenda creation and distribution, Board / Staff relations 
liaison, District calendar management, recruitment an employee on-boarding support, proofing and provide editing suggestions to varying documents.
• Field Services: Logistics, meeting appointment scheduling, building maintenance support and 
backup, bid invitation preparation, legal notice publishing, recruitment and employee on-boarding support, Field Services / Admin staff liaison, oversee and maintain safety committee agendas and meetings, door-hanger and other customer communication support and design. 
Selected Contributions
• Implement paper saving strategies by utilizing electronic record storage
• Integral part of award-winning public outreach team recognized at the state level
• Cost savings in IT, Audio/Video, Graphic Design and Web Development

Administrative Specialist II

Laguna Shores Resort

Oversee employee productivity and efficiency, prepare and attend board meetings and board packets, project management, prepare annual budget, make and uphold executive decisions as set forth in CC&R's and Declaration for the betterment of the resort, act as liaison between owners and the Board of Directors, examine and approve or deny financial statements and variance reports, hire and fire, promote and/or demote, work closely with management company ensuring proper and necessary functions and formalities are upheld, provide overall leadership, mentoring and training to all associates in all departments

Resort Manager

Tricom Management Inc.

Hospitality Professional

Palm Springs Tennis Club Resort

Act as a liaison between owners and management staff, owner account upkeep, reservations, cold calls, concierge, create board packets, host informational meetings with owners/guests. 

Cross trained in multiple departments to prepare for future career growth.

Guest Service Representative

Guaranteed Entertainment Systems

Install a/v equipment and electrical components in new construction and remodel homes, program lighting systems, trenching, factor time tables of work to be completed.

Lutron lighting systems, Crestron A/V, Cat5E, and other general residential home electrical trained.

A/V Technician

CARQUEST

Deliver auto parts to mechanics, pick up defective parts, stocking, telephones, front counter work.

Delivery Driver

Proven creative administrative and operations professional in both the private and public sectors with 15 years experience. Increased operations program efficiency in 2 months time by decreasing paper trail. I thrive in collaborative, supportive and inclusive environments. Work/life balance is priority # 1.

Working towards a major career pivot before the end of 2022.

"Do first what you want to do least"
- B. McCarthy (mentor)

Mark B.

taplio

The Battle

Ali Coad

Mark B.

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