Alex Stacey James

Through working with executives at organisations like Accenture and HubSpot, I've witnessed how personal mastery creates leadership impact:

- Clear thinking within complexity → Better strategic decisions
- Disciplined energy management → Sustainable high performance
- Mindful prioritisation → Focused execution that matters
- Candid communication → Trust-based leadership
- Emotional agility → Resilience under pressure

To achieve this, our partnership goes beyond traditional executive coaching. Using a rich tapestry of transformational methodologies, we explore:
- Unconscious patterns shaping your leadership
- How to best leverage your unique intrinsic and extrinsic motivations 
- A holistic performance strategy to help you achieve sustainable excellence

My approach combines warmth with direct challenge, creating a rare space where:
- Complex questions find clarity
- Blind spots become breakthrough insights
- Leadership presence deepens naturally
- New unseen potentials unfold

Drawing from expertise in human behaviour and transformational change, I offer strategic insight and personal partnership. You'll find support for immediate challenges while developing lasting mastery of your inner landscape.

Clients often share that our work together reveals possibilities they hadn't imagined—ways of leading and living that feel more impactful and meaningful.

Executive Partnership options include 6 or 12-month packages. To learn about my packages and pricing please email alexstaceyjames@gmail.com.

Executive Coach

Consulting services for board members, Founder CEOs and companies. Optimising outcomes by advising on, preparing for and auditing: presentations, negotiations, internal frameworks and crucial written communications.

Communication Consultant

Improving leadership, culture and performance through custom workshops and group coaching.

- Practical and engaging leadership development
- Grow confidence, skill, and influence of high performers
- Help leaders build healthy, high-performing teams

Leadership Development Specialist

Corporate Traveller Australia

Strategic Account Manager

Sales & Performance Leader

Diageo

Business Development Manager

Retailworld Resourcing

Talent Partner

General Pants Group

Store Operations Manager

I help clients achieve sustainable success through the critical intersection where performance excellence meets personal fulfilment. 

I primarily work with:

• High Performers transitioning into leadership or progressing to their next level 
• Executives wanting to improve influence, presence and sustainable performance strategies
• CEOs who benefit from an objective thinking partner and guide, helping them be their best while offering confidential support

My approach combines advanced psychology and performance science with a deep understanding of leadership challenges in high-stakes environments. 

Today, my client partnerships span seven countries and include Fortune 500 executives, consultants at Big 4 firms, and founder CEOs of global startups. 

They choose to work with me for my warm yet candid approach, and my ability to balance depth with practicality, candour with compassion.

My clients are curious, ambitious and high-integrity leaders who want to lead with purpose and have a meaningful impact.

If you want extraordinary results without sacrificing what matters most, I’m the coach for you. 

Six and twelve months partnerships available.

To explore if we’re a fit:
email alexstaceyjames@gmail.com

To book a complimentary call: 
https://calendly.com/alexstaceyjames/connectioncall

Alex James

Salesforce

Territory Account Executive - Essentials

- Generating new business, sourcing, developing and qualifying opportunities through strategic, targeted outreach and working in partnership with Sales and Marketing team
- Working with our partners to find solution to fit individual needs in a complex, innovative environment. 
- Qualifying leads, contacts and accounts to understand use case and opportunity 
- Maintain active engagement with new and existing leads through creative follow-up
- Speaking to value and return on investment vs. technical functionality
- Establishing credibility and trust with internal and external partners

Business Development Representative

Amadeus

- Acquisition
- Direct account management activities, retention and management of existing customers.
- Business Case & Sales proposal initiatives
- Business development activities with prospects and existing customers.
- Creation of sales and account development plans to convert strategy into specific customer engagements and activities.
- Provide competitive intelligence, analysis of market trends and competitors performance
- Collaborate with key stakeholders (internal & external).
- Delivery of sales activities to achieve the Inside Sales commercial objectives
- Use of CRM to drive sales pipeline
- Pipeline management
- Collaboratively working within the Commercial Team and across other teams/
functions to ensure the achievement of commercial objectives.
- Renewal of contracts 
- Negotiation & uplifting

Commercial Sales Executive

- Focus on high quality service
- Manage complete travel portfolio
- Ultilising industry contacts to further both clients and supplier need and goals
- Development of tailors client solution and flexibility to adapt to changing client need
- Communication and problem solving skills.
- International / Domestic Travel Program Managements
-Managing different Client Accounts such as Industrial / Finances / Retail customers included but not limited to.
-Customer Service Support 
-Organising & Managing Clients Meetings
-Investigate potential Savings / Targets for Clients
-Data Analysis & ROI. Reporting & Analysis skills to identify key saving opportunity
-Training and Development of team members
-Training and Development of Clients on System Processes
-Finances & Accounting

Travel Manager

Carlson Wagonlit Travel

-	International / Domestic Travel Specialist
-	Customer Service
-	Organising travel itineraries within contracted agreements
-	Training & Development
-	Services between Emails / Phone / Face to Face
-	Managing NSW Government Account.

-	Top performer in company KPI’s

Corporate Travel Consultant

Escape Travel

-	International / Domestic / Cruise Travel Consultant
-	Team Player – Working in a team to meet sales target
-	Customer Service & Building Repeat businesses.
-	Motivating, Leading  and Supporting the Team 
-	Finance & Accounting
-	Training & Development
-	Target Achiever
-	Services between Emails / Phone / Face to Face

Assistant Manager

With over 16 years of experience in Customer Success, including a decade of leadership and a proven track record of exceeding sales and company KPIs, I bring a wealth of expertise to the table. I am driven by the challenge of enhancing the efficiency and effectiveness of complex products and services, and I am deeply committed to a customer-centric approach that supports business growth and fosters strong relationships.

My ultimate goal is to deliver an exceptional business experience that boosts productivity and efficiency while helping you serve your customers better.

Key strengths and areas of expertise:

- Account Management
- Building strong relationships with both internal and external stakeholders
- Delivering robust Customer Service and ensuring Client Retention
- Driving Process Improvement initiatives
- Achieving Sales targets and exceeding KPIs
- Applying financial analysis to inform strategic decisions
- Leveraging analytical thinking and problem-solving skills
- Proficiency in utilising various CRM/SaaS platforms for enhanced productivity, including SAP and Salesforce
- Fluent in both Vietnamese and English

Let's connect and explore how I can contribute to your organisation's success.

taplio

The Battle

Alex James

Thuy Trang Le

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