Click Thru

The only email marketing agency that's not a rip-off.

Co-Founder & CEO

Omnisend

Helping online businesses improve their email & SMS marketing strategy for more revenue and retention using Omnisend.

- 1:1 strategy calls and consulting.
- Helping identify biggest growth opportunities to maximize ROI.
- Giving actionable and personalized email & SMS marketing advice.
- Always acting in the customer's best interest.

Customer Success Manager

- Educating ecommerce businesses on how to get started with email marketing.
- Hosting live webinars to help Omnisend users grow.
- Owning the video creation process from idea to upload.
- See what I do here: academy.omnisend.com

Product Expert and Video Content Creator

Teleperformance

Interpreter

Upwork

Freelance Translator

CEO @ Click Thru | Ecommerce Growth Partner | Helping DTC ecommerce brands grow with improved customer acquisition and retention.

Cost-effective email marketing starting at just $185/week.

Stop overpaying for incompetent agencies trying to milk your business for money.

There is no reason you should be paying upwards of $700/email or $5,000-$10,000/mo for email marketing services.

Our pricing starts at just $150/email or $185/week—and we actually know what we're doing.

Book a discovery call with me now and I'll set you up with a 2-week free trial. Get real results before paying us a dime.

Book a call: https://calendly.com/click-thru/click-thru-x-your-business

More information: https://www.loom.com/share/6cb9b479d83349c09e9380dce2215ff5?sid=3695891d-e1f7-4894-967b-7e4c768cf360

Alex Saržan

• Develop an in-depth knowledge of the Omnisend platform, apps Omnisend integrates with, and basic skills needed for full usage and support of Omnisend platform (including API, HTML, CSS, Jira, etc.).
• Provide creative yet simple solutions to customers’ most complex problems when CSM, Sales, Partnership, Support team can’t solve them
• Own internal Slack channel for any product-related questions 200+ colleagues might have
• Write articles about new Omnisend features and maintain Knowledge Base
• Test new integrations and document all the information about the integrations
• Assist Product Managers in defining the to-be-implemented features that would benefit Omnisend clients
• Communicate with Integration partners directly to discuss upcoming integration and provide thoughts on how the integration should be updated to meet Omnisend standards and bring value to Omnisend customers.
• Cooperate with Integration Partner Manager on making the decisions which integrations are needed and how existing ones can be updated to deliver more value to Omnisend customers.
• Host educational webinars for Customer-facing teams

Product Expert

I've started my career in January 2020 in Support. After 5 months I've transitioned into a role of Product Expert. Ever since I've dedicated my career to helping sell/support software solutions provided by Omnisend. My goal is to support the sales representatives, customer success managers, partnership managers and other client-facing colleagues in acquiring/retaining clients by helping clients to clear up the problems they have and offering potential solutions to those that require a combination of existing features, as well as troubleshooting issues reported by customers and colleagues. In my role I mostly support enterprise level clients and that helps me in finding product gaps, which I aim to provide solutions for using a combination of integrations and existing product features. Whenever problems cannot be solved with currently available resources on hand, I design potential solutions for the product gaps that would require minimal input from our team and at the same time would solve problems that hundreds/thousands of our customers encounter and deliver them to Product Managers. Another part of my role is to support our partners in the development of the integrations, my job is to answer all the product-related questions of all levels, as well as preparing technical tasks that outline the use-cases each integration should solve and how exactly the solutions should be developed.

My core strength is the combination of an excellent understanding of the customers' business requirements and my deep technical skills, which allow me to design working solutions using the features that weren't initially developed for solving specific problems our customers/leads have. One of my biggest achievements is the direct participation in the growth of our integration directory from 30 to more than 150 integrations in the last 3 years.

With 4 years of overall experience and 3.5 years as a Product Expert, I'm used to dealing with integration partners, colleagues in both customer-facing and technical roles and customers in various eCommerce industries.

I've always taken responsibility to share my knowledge with co-workers by answering their questions internally, writing articles for both internal and external knowledge bases and by mentoring less experienced team members.

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Alex Saržan

Oskar Leha

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