Keller Williams Realty Professionals - Portland

Dynamic, results-driven Team Leader for a high-performing Keller Williams Market Center of 150 agents. Expert at driving agent growth, fostering leadership development, and cultivating a culture of excellence. Proven ability to recruit, train, and retain top talent while maximizing profitability and agent success.
Key Responsibilities
• Lead all aspects of Market Center operations, focused on agent growth, leadership development, and profitability.
• Recruit, onboard, and retain high-performing real estate agents; drive weekly recruitment initiatives to expand market share.
• Deliver one-on-one consulting, training, and business development support to agents, with special focus on the top 20% to boost productivity and retention.
• Oversee staff hiring, leadership, and development; ensure all team members are properly trained and held accountable to high performance standards.
• Implement the Operating Principal’s (OP) vision and leverage Keller Williams Growth Initiative tools to achieve key metrics for appointments, recruits, and profitability.
• Promote a strong learning-based environment by providing access to top-tier training and educational opportunities for all associates.
• Lead regular meetings to foster collaboration and shared vision.
• Research competition and develop effective marketing strategies to enhance Market Center positioning.
• Maintain a positive, empowering, and people-first culture that challenges associates to reach their potential while providing a supportive atmosphere.

Team Leader & Coach

Ask Alby Coaching

Created and facilitated the 12-week "Rewrite Your Life" (RYL) and the 12-week Introvert Mastery programs based on ACT (Acceptance & Commitment
Therapy) and NLP principles supporting marginalized individuals in overcoming anxiety and depression and gaining personal and professional confidence through awareness, defusion, and reframing their limiting beliefs.

Coach, Public Speaker, Corporate Development

Conduent

Program manager of the 2021-22 Leadership Development program including content creation, facilitation, and coaching over 500 leaders globally incorporating the DDI learning platform and modules. Globally certified to facilitate all levels of DDI leadership development content. Responsible for a positive financial impact of over $400,000 as a result of increased team engagement and efficiency.

Global Senior Program Manager (Leadership Development)

Led numerous high-profile, mission-critical, global implementations as a PMP, including building new physical sites and employee ramp-up for global clients. Successfully led global initiatives in 2020 and 2021, supporting the Annual Enrollment Period AEP) seasonal staffing ramp-up projects, onboarding over 3,000 new hires for healthcare clients.
Successfully, led a global, company-wide, IT initiative to implement a critical software solution to over 1,000 frontline employees. 
Consistently managed people and resources for complex projects involving globally distributed, cross-functional teams.

Global Senior Project Manager

Alby Associates, Inc.

Served as a consultant for construction, real estate, technical colleges, hospitals, and small business.
Responsible for developing the framework for complex Federal compliance. Created educational curricula for various institutions. The role also encompassed project management, coaching, and overseeing residential construction projects.
Responsible for fostering B2B and vendor relation-ships, and the development of process maps, SOPs, and technical documentation.

Consultant | Construction Project Manager

Holland Graphics

Led a team responsible for all aspects of publication including content procurement, writing, editing, graphic design, layout, and coordinating editorial content for three trade newspapers with monthly circulation of over 80,000 subscribers.

Managing Editor | Writer

Alby is a visionary leader with extensive and diverse experience in real estate, education, and leadership development. His own transformative journey fuels his passion for creating a culture where individuals can thrive.

With a proven track record of developing inspiration programs, Alby has lead numerous impactful initiatives including a 12-month leadership development program, and a 12-week "Rewrite Your Life" course designed to empower individuals from diverse backgrounds and experiences to thrive through personal and professional development. Most recently, he created and implemented a 12-week "Introvert Mastery" program focused on supporting introverts in their personal and professional lives with leadership skills and positive mental health habits for success. This comprehensive program, developed from a needs assessment, incorporates adult learning principles and offers a range of resources to foster personal and professional growth.

As a captivating speaker, author, and coach, Alby's Introvert Mastery and Rewrite Your Life (RYL) programs empower participants to unlock their full potential through powerful strategies and tools. His work challenges societal stigmas, promotes mental well-being, and supports a culture of inclusivity.

Alby Heredia, PMP®

idX Corporation

Sr. Project Manager (Architectural/ Millwork)

adidas

Directed a team in the strategy and day-to-day management of retail design concept adaptation for Adidas Group Brands (own retail). Developed and implemented cross-functional processes to create engaging storytelling for consumers that drove consistency of the global message and store presentation. Coordinated the input and feedback of internal teams (architectural Store Design, Visual Merchandising, Product, IT, Operations, Finance, LP, Digital, ISC, Real Estate, and Construction) on store layouts, to implement projects on time and within budget. Manage retail projects from conception to store opening. Activities included store design adaptation from Global Guidelines to Market requirements, layout setup (Back of House and Front of House), VM, ISC, digital integration into the consumer journey, fixture implementation, and construction until store opening. Responsible for follow-up of Construction Schedules, project status, and tracking Capex with internal teams and vendors

Store Development - Sr. Manager Design Implementation and Store Concept Roll Out

In a global centralized function, I was responsible for leading a team of 20 members across three areas: Layout Planning, Demand and Inventory, and Order. I developed working processes, targets, job descriptions and organizational changes to successfully manage Fixture Rollout programs across the globe with my team (America’s, Europe, Africa, and India). Supported markets in their store planning and Store concept implementation. Provided Global Governance for fixture sourcing strategies and tenders. Supported markets on fixture forecasting, order management and Retail fixture implementation. Developed fixture supply chain and Distribution Centers on different continents.

Sr. Director Store Development - Global

RTC Industries Branch Mexico

Spearheaded a team of 120 associates in all aspects of operations for the Mexican Branch of a US company with $65M in revenues, providing market insights, business strategies, design, project management, logistics and activation services for global clients such as Apple, Sony, Diageo, P&G, Kraft, Nestle, and Wal-Mart. 
Key Accomplishments:
•	Achieved an increase in overall operating income from -10% to 6% in less than two years through a keen focus on customer service and operational excellence.
•	Executed change management strategies to change the company from a product centered organization to a customer-centric environment which drove sales, increased new client acquisition, and improved productivity.
•	Conceived and implemented strategies for an Apple Concept Store regional program that drove brand recognition and revenues in the Latin American market.

MD@ RTC Industries Mexico (In Store Solutions Agency)

Leggett & Platt Branch Mexico

Managed a team of 220 associates in all aspects of National and Regional projects for an International Fixture Manufacturer with an annual sales budget of $85M including design, development, procurement, activation and maintenance. Established and strengthened client relationships by through excellence in customer service and collaboration with clients to ensure their satisfaction with the products.
Key Accomplishments:
•	Held various positions of leadership within the company including International Account Manager, Director of Operations, Director of Marketing Insights and Design, and General Manager.
•	Coordinated the implementation of new sourcing strategies with the internal manufacturing team and outsourcing vendors that increased efficiencies, and drove cost savings.

International Acc. Manager to/ Manager Director @ MZM for Mexico and Latinamerica

As a servant leader, 🙋‍♂️ I have a proven track record of successfully managing retail programs at a global, regional, and country level. I have experience working as a supplier and as a brand representative. My responsibilities have included overseeing retail design execution 🎨, managing vendors 💼, procuring fixtures 🔧, and strategic planning 📈 to ensure both internal and external customer satisfaction.

My transferable skills include improving business processes, strong leadership and management 💪, team building 🤝, cross-functional operations, and balancing creativity with tactical skills. I am passionate about the world of retail and am known for my rapport-building skills and resourcefulness 🤝. I pride myself on being honest ✅, loyal 🤝, flexible, and adaptable, with exceptional interpersonal and communication abilities. These skills enable me to foster change, incorporate innovation 💡, and implement strategies 📝 at all levels of an organization.

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The Battle

Alby Heredia, PMP®

Judith Ponce

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