Akio Aida

Bridge City Advisory

Most sales teams rely on heroic individual effort. I turn that into repeatable process.

Specialize in systematizing outbound (account mapping, targeting, campaigns) and POC execution

Partner with B2B companies to build GTM infrastructure that scales beyond their best performers

4x Founding AE | I've done the grinding. Now I build the systems.

Managing Director

Everyday

GTM Advisor

Hatchet Ventures 🪓

Simplisure

Wearing multiple hats -
GTM Engineer, PMM, Marketing

Fractional CRO

Grammarly

• Spearheaded the our agreement to be one of the first five GenAI solutions officially allowed at the Federal Government.  
• Developed first business case studies at Grammarly
• Help develop the first communication scores to help companies assess their market positioning

Enterprise Account Executive (Founding Sales Team)

Velou

Textio

Textio is the augmented writing platform for creating highly effective job listings and recruiting mail. By analyzing the hiring outcomes of more than 10 million documents a month, Textio predicts the performance of your listing and gives you real-time guidance on how to improve it.

On average, hiring teams with a high Textio Score recruit 25% more people qualified enough to interview and 23% more women—and they do it 17% faster.

How does your company stack up?

TalentBin by Monster (acquired by Randstad Holding NV)

Acquired by Randstad Holding NV.

Helping companies find unfindable passive candidates.

Channel Sales Manager/Sr. Business Partner

Acquired by Monster Worldwide Inc.

Helping recruiting teams uncover the unfindable talent by using the talent search engine for the entire web.

Account Executive

Market Development Representative (Founding Sales Team)

The Lions ™

The Lions is an angel-backed startup in San Francisco connecting elite salespeople with great managers at blue chip VC and angel-backed companies. We list as clients the Founders, CEOs and VPs of over 30 startups backed by over $500M in capital.

I joined The Lions at an early stage to help us grow into a dominant hub of data-driven career advice and job opportunities for elite sales talent nationwide.  Day-to-day, I'm responsible for growing our network of elite salespeople within the Bay Area, providing them insider detail on any company they want to learn about, and (at the right time) helping them meet senior leaders at our hand-selected portfolio of companies.

Account Executive (Founding Sales Team)

AidaCase

Product Developer

I turn heroic individual effort into repeatable sales processes.

Most sales teams rely on individual reps to "figure it out" — whether that's prospecting or running POCs.
I systematize both:

Outbound:
✓ Map your market and prioritize by signal
✓ Build executable campaigns, not research homework
✓ Make your whole team operate like your best BDR

POCs:
✓ Standardize what works instead of winging it every time
✓ Define clear win criteria and execution playbooks
✓ Close faster without relying on your top AE's magic

The result: Scale what your best reps do, across your entire team.

4x Founding AE | I've lived the chaos. Now I build systems that scale.

Every email, web page, and social media post makes an impression on your customers.
With Grammarly, you can be confident it's the right impression.

Customer Success Manager

HopSkipDrive

Accomplishments: 

- Achieved an average 95% retention rate QoQ during tenure 
- Successfully expanded five of ten owned Enterprise accounts by more than 400% in one year, accounting for $3mm in expansion revenue
- Converted pilot program into largest signed Enterprise account, growing revenue from $0 (pilot stage) to $1mm+ in ARR in only 9 months

Responsibilities: 

- Owned full responsibility for retention and expansion of a $6m+ book of enterprise clients 
- Built and maintained trusted executive-level relationships with key stakeholders   
- Developed and executed on customer account plans that resulted in high product    
      adoption
- Acted as consultant providing client strategic recommendations to achieve desired value
- Created client-facing and internal training modules and best-practice content 
- Partnered with Product, Engineering and Data Analytics teams to provide more than 
	50% time-to-market expediency QoQ during tenure

Client Success Manager

Accomplishments:	
									                                       
     - Resolved over 100 Zendesk/Kustomer customer inquiries per day, earning title of “most  
            dependable rep” during tenure
     - Successfully commandeered over 150 drivers and passengers with a 97% early/on-time 
            arrival to destination per day
     - Converted two B2C accounts into B2B accounts totalling $50k+ ARR through white-glove 
            customer service     

Responsibilities:

- Delivered world-class customer satisfaction via phone, email, app and website support
- Senior-Lead Rep responsible for assigning daily priority briefs and tasks to a six-member team
- Created knowledge-base articles outlining training procedures and best-practices

Customer Service Specialist

Barnes & Noble

∙ Senior Lead Bookseller, Senior Lead Music Seller, Cafe Barista,  
   Inventory Receiving | Barnes & Noble Booksellers  | June 2000 –    
           October 2015

Bookseller

Driven, Dedicated and Enthusiastic Customer Success Manager with over 5 years of driving strong retention, expansion, product adoption, and customer satisfaction within my client-base.

My commitment is to be a leader, a colleague and trusted consultant to EVERY customer-- big or small.

At onset, the journey from pipeline to first renewal is seamless. Methodically, we graduate from renewal to loyal partners. TOGETHER, we share our victories one race at a time.



taplio

The Battle

Akio Aida

Peter Armstrong

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